rujoboots.com Arvostelua 

I own six pairs of Rujo boots. They are all quality built boots and comfortable. The customer service is second to none. When it came to an exchange, no hesitation and initiated even before I sent the old boots back. I highly recommend Rujo boots.

Strong support, first boots that fit without jumping lots of sizes. One of the few with 7-toe at a good price!

Rujo as a brand is hands down one of the best the quality of the product for me has been great live how they have monthly specials and not to mention the customer service I had to return some pairs and they were exchanged immediately with out hesitation
Thanks to barbra

Phenomenal company, amazing quality boots!
I have 16 pairs of Rujos. When youre looking for exotics, you can't beat these guys on price

Quality, value, communication, along with customer service is top notice! Been about a year and I am 10 boots in. I look forward to their new products in the near future.

If you don’t own a pair of Rujo by now then you’re behind the curve. I have multiple pairs of Rujo boots and no complaints. Great quality boots, sharp looking, comfortable, and the amount of sales they run is convenient. 10/10 for me.

I've owned different boots from many different boot manufacturers. I now have 15 pair of Rujos. And my closet only has three pairs of those other manufacturers boots... Some of those are very high-end and I still go to my Rujos daily. Their styling is amazing, their quality is top notch, they're fit and finish is great, and I've never experienced customer service quite like them. If I could give them six stars, I would. I also play music and it is amazing how many folks come up and comment on my boots in a positive fashion every time I am on stage. Rujo for life.

Rujo boots are by far the best boot on the market for the price. They are comfortable and I can where them all day with no problems. There Customer Service is fantastic.

Great boots and great deals. Made with quality materials and leathers, one of the best fitting boots I’ve ever put on.

I own 5 pairs of boots from Rujo. 2 pair of Tate's Mad Goat, a pair of Canyon Black suede, The Zeke Bronze Python and The Marcus Slate Grey/Blue Teju Lizard. The quality of the hides and the workmanship are top notch. Each pair is outstanding in it's own way. The Company is constantly running sales making their premium products very affordable. Ordering on-line is easy. The customer service is outstanding. Whenever a problem arises it is solved quickly and to the customers satisfaction. I can't recommend Rujo Boots strongly enough.

Boots are on point and what can I say about the customer service, they’re second to none. Definitely recommend to everyone men and women. My family all have at least one pair of Rujos!!

Rujo boots are comfortable, high quality, and a great value. I have somewhere in the area of 15 pair from them. Sales are frequent which drives the value proposition even higher. There is something for everyone there.

Love all their boots! Good quality at a fair price. Excellent customer service on exchanges as well. Five stars!

Buyer beware. They will offer you a discount as a first time client and then as soon as you accept that, they will no longer let you return products. Store credit only.

Absolutely diabolical customer experience. The new CEO Jim Loden claims he has made the experience much better and they care about the client. Looks to me like they are trapping you into spending money with them. I will absolutely never do business with them again.

Edit: after a few email exchanges with the CEO I’m even more cemented in the fact, that this is a predatory company, trying to pry every dollar they can out of you with smoke and mirrors.

If you have to trick people into spending money, did you really have a value proposition at all? Or are you another scammer slinging crap and trapping people.

Lots of other companies out there in Texas that actually stand behind their product and are happy to refund for you when needed.

Good luck, Jim! Cheap scammer

Ordered # 22205 Darin Boots $297,50
Right from the start you can tell RUJO BOOTS COMPANY has some cracks in their foundation !!! buyer be aware of artist scammers !!! I order a pair of boots. It’s called Darien and they sent me a pair of boots that was completely unfinished. I have pictures to prove on my original order. They sent me the second pair the same things, and they almost attempted to send me the third pair and I said no I just want my money back. I had to fight with them for months going back-and-forth and show them proof of what they were trying to shove down my throat, horrible execution, poor quality, unfinished product⚠️do yourself a favor and stay away from RUJO !!!
NO INTEGRITY HERE⚠️ JUST A RIP OFF SCAMMERS👎
SUPER POOR QUALITY AND THEY TAKE YOUR MONEY ⚠️
And they lied to the customer all day long👎
What a disappointment on this company RUJO in Dallas!!!

STAY AWAY FROM RUJO 👎
Thank you
Bj

Their boots came in and I tried them on. I never left my house, and after a few minutes I realized they wouldn't stretch enough and were too tight in the toe box. They came with a few minor scratches on the soles. No big deal. Except they make you send a picture of the sole, and they denied me returning them because I tried them on! It was their scratches! They also will not let you return for a refund anything bought on sale. Yet they charged me over $12 to be able to return them. What a RIP OFF. These are low quality entry level boots. Put a few extra buck together and buy either Chisos, Rios of Mercedes, or Luccheses. You'll be glad you did.

I had to give a star; otherwise, it wouldn't let me leave a review. I have been wanting a pair of boots from them, and I finally ordered them, only for them to cancel my order a week later. I was so disappointed in their business ethics and customer service. Don't bother ordering from them and be disappointed. I receive a lot of emails about their promotions and sales, and when I finally order from them, they come out with BS..

They make a good [and good looking] product. If you're not satisfied, they are prompt with the return process.

I've bought several pairs over the past few years for me and my wife. We're happy customers!

BUYER BEWARE! SCAM! Merchandise looks like the ads, but the fit is terrible. In my opinion they are a scam company. They offer daily promotions, if you purchase an item on promotion you CANNOT receive a refund, only exchange or store credit. Which sucks since the items are high ticketed items even on promotion. They scammed me out of $350. The boot I ordered looked exactly like the picture, but I was extremely disappointed when I tried them on. The INSTEP was horrible, far too tight. I had to do some extreme work to get the boot on my foot and it was almost impossible to get the boot back off. My foot is not wide or fat. I have normal sized 8 feet, and I always order a size 8.5 for extra room and comfort. I failed to read the return policy before purchasing from RUJO. Guess the jokes on me. I’m out of $350. You cannot get a refund on promotional items. Well Rujo, you got me, but never again will I shop here. Total waste of money. There is absolutely nothing else on their site I would want to exchange for.

They ended up honoring their promise.

Be very careful purchasing from Rujo. They promise easy refunds but always find a way to deny the refund. This time, they said it was a final sale but even when I started the process to purchase the exact same pair again, nothing about “final sale” was ever mentioned. Sadly, the 2.6 rating they have is way too generous.