I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she neede... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Horrendous costumer service. Call centre is basically useless - long waits , rude handlers … and the website has very little functionality so you end up having to call the bloody call centre anyway. A... Näytä lisää
The level of cover provided was such a good price! It was very simple to navigate the website and easy to understand the documentation provided. I'm very happy to have chosen the RSPCA as my pet insur... Näytä lisää
Yritys on vastannut
Oczywiście — naturalnie po angielsku: I can honestly say that this is a very good insurance company for dogs, especially for an Akita, as many other insurers refuse to cover this breed. The price... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.
Yhteystiedot
Parkside, Chart Way, RH12 1GY, Horsham, Yhdistynyt kuningaskunta
- 0344 543 1008
- help@rspca-petinsurance.com
- rspca.org.uk/shoponline/petinsurance
Get peace of mind
4,5
Erinomainen
285 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 46 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not use this company my dog was ran…
Do not use this company my dog was ran over they have tried everything not to pay told me I would have money back for cremation within days and it’s took weeks still awaiting an assessor. Refusing to accept paperwork that isn’t hand written and I’ve had to chase up vets for more information because they could not be bothered. Really disgusting customer service to someone who has lost a loved pet cancelled my others dog insurance today
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Hi Phillipa, thanks for reaching out and sharing your thoughts with us. We’re sorry to hear you’re not happy with our service. If you want to discuss this further, our Customer Service Team is here to help, and can be reached on: 0344 543 1008, via email at complaints@email.insurance.rspca.org.uk.
Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.
All the best, Andy from the RSPCA Pet Insurance Team
RSPCA offered best overall packacge for…
RSPCA offered best overall packacge for cat. Not the cheapest, but not the most expensive either
9. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team
value for money
22. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Andy from the RSPCA Pet Insurance Team
It was easy to gain all the help…
It was easy to gain all the help information which was thoroughly explained. I am assured that they will afford me the peace of mind for Pippa.
20. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team
After investing the options for an…
After investing the options for an older dog the RSPCA policy met our needs at a reasonable price.
4. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Andy from the RSPCA Pet Insurance Team
I have recently adopted a dog
I have recently adopted a dog. I trusted RSPCA than any other company.
20. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA and helping animals that need our assistance.
Andy from the RSPCA Pet Insurance Team
The claim was dealt very quick and was…
The claim was dealt very quick and was straight forward.
2. helmikuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! I'm pleased your claim was settled quickly and was straight forward.
Andy from the RSPCA Pet Insurance Team
The procedure from start to finish was…
The procedure from start to finish was impeccable with no issues. Thank you
15. helmikuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team
Good value and no hidden charges -‘I
Good value and no hidden charges -‘I
Feel I can trust this provider
13. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
straightforward form which only took a…
straightforward form which only took a short while to complete.Reasonable price
11. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Andy from the RSPCA Pet Insurance Team
Very smooth and stress free process
During a really stressful time due to my dog going downhill rapidly and numerous initial blood tests and scans being inconclusive the claim process was very easy considering although for the same treatment over days I had paid upfront n various amounts it was all self with as a continual claim. As the treatment at my own vets had to be paid upfront and claim paid back to me once she was referred to specialist at vet hospital I didn’t have to pay upfront and they were happy to wait for the claim money to get paid to them directly which it was and it was all a very smooth process,
23. huhtikuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! I really hope your pet dog has made a quick recovery. Sending all our love from the RSPCA.
Andy from the RSPCA Pet Insurance Team
Easy and informative process
Easy to nevigate the application process and informative email.
8. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team
I bought a policy
I bought a policy, that was very easily done online.
Hoping I never have to make a claim so can't review how well that process is
8. kesäkuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you found purchasing a policy easy to do online.
Andy from the RSPCA Pet Insurance Team
The RSPCA has a history for saving dogs etc . However i didn’t know they where in the market for insurance for and the quote was quite competitive and it’s still Early days . As far as my experience I
The service so far has been straight forward. When I had a query I spoke to a lady over the phone she was knowledgeable about the process for ensuring my dog.
27. toukokuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words! We're glad you're happy with our prices and customer service.
Andy from the RSPCA Pet Insurance Team
Great experience at a not so great…
Great experience at a not so great time, don’t know what we would have done if we didn’t have insurance, very easy to set up our claim and got paid in no time ,thankyou.
17. helmikuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your leaving a review! We're pleased you received a good service and you're a happy customer.
Andy from the RSPCA Pet Insurance Team
I insure my second dog with them.I'm…
I insure my second dog with them.I'm happy with customer service. Reasonable price for my poppy. Highly recommended.
27. toukokuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices and customer service.
Andy from the RSPCA Pet Insurance Team
Straight forward
Straight forward questions; good price; and recommendation of friends who sing praises about the service.
24. toukokuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Andy from the RSPCA Pet Insurance Team
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Hi Janet , thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Kate from the RSPCA Pet Insurance Team
Easy to do and hopefully a great…
Easy to do and hopefully a great insurance for my Bunnies
13. toukokuuta 2026
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Hi Pat, thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team
Really cannot thank the RSPCA Insurance…
Really cannot thank the RSPCA Insurance enough for their quick payout after our Great Dane puppy needed emergency spinal surgery. There was no quibbling about the costs from the vets and they dealt with our vets directly taking away anymore stress from us. They simply are an amazing company to have your pets insured with
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä RSPCA Pet Insurance (UK)
Hi Tracie, thank you so much for your kind words and for leaving a review. I hope your Great Dane puppy is making a good recovery. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team
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