Dreadful service, avoid at all costs. It took them months to process our first claim. We kept being referred to Trent services, who kept referring us back to lifetime pet insurance and so on... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Näytä lisää
Yritys on vastannut
We were initially really worried about whether our Lifetime Pet Cover policy would cover Albie, our French Bulldog, especially after reading some previous reviews from other Frenchie owners... Näytä lisää
Yritys on vastannut
I’ve just taken out two lifetime pet insurance policies for my new puppies and I couldn’t be happier with the service from Lifetime Pet Cover. I’ve just taken out two lifetime pet insurance polic... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Yhteystiedot
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Yhdistynyt kuningaskunta
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 84 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
easy to follow and very competitive
2. lokakuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
We are so glad that you found the process simple and competitive to others, thank you for taking the time to leave us a review!
great price and easy to complete
easy to complete and the best price fore the cover I required
2. lokakuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your lovely review, its great to hear how happy you are with your policy :)
Vastaus yritykseltä Lifetime Pet Cover
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our service acceptable, but we’d love to know what we could do to make your experience even better. Your feedback is always appreciated.
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your kind review, we are very pleased our agent was able to assist you, we will pass on your kind words :)
Reassured when we needed it most
We were initially really worried about whether our Lifetime Pet Cover policy would cover Albie, our French Bulldog, especially after reading some previous reviews from other Frenchie owners who had experienced difficulties with claims.
Thankfully, we had a completely different experience.
Albie needed X-rays and an MRI following problems with his spine, and Lifetime Pet Cover paid out for everything we claimed for, minus our excess. The claims process was straightforward and easy to deal with. They obtained the relevant medical history directly from our vets and specialists, which made the whole process much less stressful for us.
When you’re already worried about your pet, the last thing you need is to be fighting with an insurance company over whether treatment is covered. We were really relieved that Lifetime Pet Cover did exactly what we hoped our insurance would do and supported us when we needed it.
We’re really pleased with the service we received and would absolutely recommend Lifetime Pet Cover to other pet owners, particularly those with breeds that can sometimes have more complicated health needs.
Thank you for making a stressful time a little easier for us and Albie. 🐾❤️
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lifetime Pet Cover
Thank you so much for your lovely review, its so great to hear that we were able to make a very stressful time, just a little bit easier for you! We hope Albie gets better as soon as possible and we will be here if you need us :)
Vastaus yritykseltä Lifetime Pet Cover
Good morning, Its great to know you found the process straightforward, thank you for taking the time to leave us a review! 😊
I needed to do a few changes on my…
I needed to do a few changes on my account, lady I spoke to was very helpful and sorted it all out for me. Thank you
21. syyskuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your kind review, we will pass your lovely comments onto our agent :)
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your positive review on our claims process, we know how important this part is for our customers, thank you for your review.
Vastaus yritykseltä Lifetime Pet Cover
Its great to know you found the process straightforward, thank you for taking the time to leave us a review!
Very helpful and understanding in at a…
Very helpful and understanding in at a difficult time. Would recommend x
27. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
We are so pleased we were able to help at a difficult time for you, we are always here if we are needed, thank you for your kind review :)
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, its lovely to know you found or website easy to navigate!
Competitive quote.
Competitive quote.
Efficient customer service. Sorted a small problem with purchase promptly.
21. syyskuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your kind review, we apologise you had an issue originally but we are pleased we were able to assist you!
Vastaus yritykseltä Lifetime Pet Cover
Its lovely to hear you are happy with your quote and the policy you chose, thank you for taking the time to leave us a review :)
Brilliant service and really easy to arrange
I’ve just taken out two lifetime pet insurance policies for my new puppies and I couldn’t be happier with the service from Lifetime Pet Cover.
I’ve just taken out two lifetime pet insurance policies for my new puppies and I couldn’t be happier with the service from Lifetime Pet Cover.
The whole process was straightforward and easy to complete online, with clear information and no unnecessary hassle. It made arranging cover for both puppies quick and stress-free, which is exactly what you want when you’ve got two new additions to the family!
Really pleased with the service so far and would definitely recommend Lifetime Pet Cover to other pet owners looking for good-quality cover.
21. syyskuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you so much for leaving us such a lovely review! we are so pleased you found the process straightforward and it took the pressure off, congratulations on your new family members :)
Easy and cost effective
Easy and great value - just look dor the “i” telling you that you have to make a contribution to the claim, once your dog turns 4 years old.
19. syyskuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
We’re really pleased to hear you find our cover easy to understand and great value.
We always aim to make important policy information as clear and transparent as possible, including any contributions that may apply once your dog reaches a certain age. Thank you for leaving us a review
Very easy and good value for money and…
Very easy and good value for money and you do £3000 cover unlike Tesco
14. syyskuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, its great to hear you are pleased with the price and with the process!
Vastaus yritykseltä Lifetime Pet Cover
Thank you so much for your kind review, its great to hear that the process was quick and easy and you are happy with your premium amount :)
The renewal email price was 17% higher…
The renewal email price was 17% higher than getting a new quote for the same coverage from them. Why?
16. syyskuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for taking the time to leave us a review.
We understand this can be frustrating for customers, the reasons behind this, is that there are several more restrictions in place on a new policy compared to a renewal and therefore the price differs. Renewal quotes will increase each year as your pet gets older and takes into account any claims if applicable. If you would like more information, please do not hesitate to contact our helpful customer service team on 020 3750 0022.
Quick and easy and good value
12. syyskuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for taking the time to write us a lovely review, we are so pleased to hear how quick the process was for you and you are happy with the price :)
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