For anyone thinking about buying from Royalcraft, do not hesitate. We took delivery of the Amira 5str group in may . Delivery was very quick ,the delivery team were great and the product was excep... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a 3 x 4 Pergola ordering and delivery great no problems was called 30mins before arrival. Pergola looks great very happy so far, ordered as I have RoyalCraft outdoor sofa set that I’ve had 10... Näytä lisää
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Great patio furniture, bought in sale, very quick delivery. Just a little assembly off table otherwise ready to use.
No issues at all with my new patio dining set. Looks great. I would have given a 5 star review but I do not understand why when this is an expensive piece of furniture, the spanner to tighten the bolt... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Yhteystiedot
Taylors Lane, B69 2BN, Oldbury, Yhdistynyt kuningaskunta
- 0800 0146 214
- info@royalcraft.co.uk
- royalcraft.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer care.
Purchased garden furniture early summer, had some concerns about how it had shown signs of weathering during the summer, when I informed the Royal craft care team they could not have dealt with it any better. I believe Tia and Lib (apologies if spelling of names is incorrect) handled my issue and resolved it quickly and efficiently to my total satisfaction. As a result would have no problems re-ordering again, many thanks.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for taking the time to share your experience! We're thrilled to hear that Tia and Lydia were able to resolve your concerns quickly and to your satisfaction, your kind words mean a lot to us and we’ll be sure to pass them along. We hope you enjoy your furniture, and if you need anything else please don’t hesitate to reach out!
Kind Regards,
Royalcraft Client Relations team.
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for your kind words about our customer service team, we will ensure this is passed on. We hope you enjoy your new item!
Kind Regards,
Royalcraft Client Relations team.
Pleased with the quality of two chairs…
Pleased with the quality of two chairs purchased.Great delivery too, arrived within the notified time slot delivered by two pleasnt, helpful young men.
26. marraskuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for your positive review and kind words about the delivery team, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new chairs!
Kind Regards,
Royalcraft Client Relations team.
Quick response to queries
Quick response to queries. Excellent product, well packaged, easy to put together
28. marraskuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new items!
Kind Regards,
Royalcraft Client Relations team.
This company gave excellent service…
This company gave excellent service from the initial order to delivery keeping me informed along the way when delivery could be expected. This is the second order I have placed with them and I love this product it looks expensive and is great quality.
21. marraskuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new item!
Kind Regards,
Royalcraft Client Relations team.
Could not fault your service
Could not fault your service. Everything was spot on from ordering to delivery.
4. marraskuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Easy to order.
Easy to order, fast delivery. Arrived in good condition and product of excellent quality. I am very pleased with my purchase. I would recommend Royal craft.
5. marraskuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Excellent customer service
Your communication with me was excellent and the product was perfect. Thank you
5. marraskuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new items!
Kind Regards,
Royalcraft Client Relations team.
Excellent Quality and Value for Money
I looked at Royalcraft's website because I was looking for some dining chairs to match a Kettler glass topped dining table for which I had no chairs. Royalcraft customer services even sent me images of what they thought might match my furniture, after I sent them a request with some images of my own. They went above and beyond to assist me and I did order a pair of dining chairs which arrived yesterday and were really excellent quality for the price and a very good match. I have now ordered two more chairs. So I would highly recommend Royalcraft for their excellent customer service and quality products at a good price. The chairs arrived in a very large box and were well protected. There was some assembly to do in that I had to attach the legs, but that was very straightforward.
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royalcraft
Thank you so much for your wonderful review! We are so glad we were able to assist you in finding the perfect dining chairs to complement your table and we’re thrilled to hear that the images we provided helped you make your decision.
We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Experience was good overall.
Experience was good overall.
From buying to delivery, the only downside was having to put the 16 chair legs on.
17. lokakuuta 2025
Vastaus yritykseltä Royalcraft
Thank you so much for your kind words and review! We’re thrilled to hear you had a good experience with us. Thank you for your further feedback on the above we take your feedback very seriously and I will ensure it is passed onto the relevant team. Should you need any further assistance, please email us at info@royalcraft.co.uk
Kind Regards,
Royalcraft Client Relations team.
Quality product and Fab service
Quality product and Fab service, couple of things missing in the original delivery and after a quick call the items were sent within 48hrs.
22. elokuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer, Thank you so much for your kind words and positive review, We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards, Royalcraft Client Relations team.
Fast and friendly service
Fast and friendly service. We order the out side furniture on the Wednesday. Itcwas delivered on the Saturday.
28. elokuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer, Thank you so much for your kind words and positive review with the mention of our lovely Warehouse team! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards, Royalcraft Client Relations team.
Vastaus yritykseltä Royalcraft
Dear Customer, Thank you so much for your kind words and positive review, We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
The companies customer care team are…
The companies customer care team are brilliant. The issues i had with my items were resolved so quickly and the warehouse manager and staff also deserve a big pat on the back. I cannot fault the company.
26. elokuuta 2025
Vastaus yritykseltä Royalcraft
Dear Chris, Thank you so much for your kind words and positive review with the mention of our lovely Warehouse team! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards, Royalcraft Client Relations team.
very well made chairs
29. elokuuta 2025
Vastaus yritykseltä Royalcraft
Dear Customer, Thank you so much for your kind words and positive review! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture! Kind Regards, Royalcraft Client Relations team.
Vastaus yritykseltä Royalcraft
Thank you so much for your kind words and positive review! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
The quality of the item is very good…
The quality of the item is very good and price quite reasonable,will be looking on their site for other items shortly.
27. elokuuta 2025
Vastaus yritykseltä Royalcraft
Dear Clive, Thank you so much for your kind words and positive review! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Fantastic service .
21. elokuuta 2025
Vastaus yritykseltä Royalcraft
Dear Angie, Thank you so much for your kind words and positive review! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture! Kind Regards, Royalcraft Client Relations team.
The delivery was great and they placed…
The delivery was great and they placed the furniture in the garden. Overall a great choice, looks fab. Only issue is a fracture of the wood on one of the table legs. We await an email response from Royalcraft regarding this.
26. elokuuta 2025
Vastaus yritykseltä Royalcraft
Dear Kim, Thank you so much for your kind words and positive review! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Should you need any further assistance, please do email us at customerservices@royalcraft.co.uk.
Kind Regards,
Royalcraft Client Relations team.
Very sturdy furniture
Very sturdy furniture. Cushions as to be expected. I think, however, the 3-seater sofa would benefit from a third (middle) set of legs as it is quite long. The wood looks a little ‘plastic’ but as to be expected for the price. I was very disappointed not to receive a cover. One of the four reviews attached to the advert mentioned it included a cover for the winter but the company adamantly said this review was not for this set of furniture. So why was it attached to the advert? Had a cover been included I may have given 5 stars!
22. elokuuta 2025
Vastaus yritykseltä Royalcraft
Thank you so much for your kind words and review! We’re thrilled to hear you had a good experience with us. Thank you for your further feedback on the above we take your feedback very seriously and I will ensure it is passed onto the relevant team. Should you need any further assistance, please do email us at customerservices@royalcraft.co.uk.
Kind Regards,
Royalcraft Client Relations team.
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