Royal Body Kits Arvostelua 

79
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Absolutely brilliant experience with Royal Body Kits! Great communication from the start – they confirmed exactly what I needed, managed to get the textured version, which is hard to find, and ke... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Love the body kit from RBK for my 2019 BMW 630gt, it arrived on the correct delivery date and was extremely well packaged. Kit was good quality. People always coment how good my car looks with it fit... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordered a Piecha rear wing for my Jaguar F-Type. Shipping to the US was smooth and the quality of the wing was excellent. Customer service was very responsive. The wing looks factory and the fit and f... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Empresa muito seria comprei lá umas peças da Maxtron Design por engano pedi 2 peças que pensava que davam no meu carro mas não deu falei com o Sr.Alexandro muito amavel e fez-me a troca e nem paguei... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Auton varaosaliike

Yrityksen kirjoittama

Royal Body Kits offers exclusive wide body kits, bumpers, spoilers, splitters, exhausts, wheels, rims, suspensions, steering wheels, interior parts, brake kits and wheels accessories for the automotive industry


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

79 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(79)

21 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I am satisfied

I am satisfied, the attention is at the highest level, the materials are of high quality, thank you

18. syyskuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Gorkem,

Thank you very much for sharing your shopping experience.

Kind Regards

Saanut 5/5 tähteä

Good customer service 👍🏾

Update - 4th Sept

I have to commend Gonzalo as since I emailed the sales team, they honoured and refunded the issues I had with them so I have to say my experience has been "challenging" like others but communication was good to the point we came to a resolution hence the change of review from bad to an actual 5 star.
I've amended my review to still state and say speaking to Gonzalo from beginning was helpful and even offered discount to get the order affordable.
In RBK's defense before I get into why my review was originally a 1 star, I should of read their website for further details in regards to shipping but this is also where my disagreement begins as you never ever read every single website and if I'm unsure, I make contact like I did.
So if you're going to make a purchase, make sure you are aware of shipping costs as well as duty fee and ask if they can gain a quote from UPS or FedEx as they can definitely provide this so that both parties are aware of the total delivery costs.
But managed to get this all resolved and I like to commend RBK professionalism during this matter.

25. elokuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Stuart,

Thank you very much for updating your review and sharing your experience.

Looking forwards hearing back from you in the near future for more mods.

Kind Regards

Saanut 5/5 tähteä

International purchase.

Ordered the Eventuri intake for my AMG A45S from Royal Bodykits for delivery to Australia as there was a 8 to 12 week wait for supply locally. The part was shipped within 7 days as promised and arrived by UPS 5 days later. Communication with the seller was perfect throughout and I am a very happy customer.

22. elokuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Scott,

Thank you very much for sharing your shop experience.

Looking forwards hearing back from you soon for more mods.

Kind Regards

Saanut 4/5 tähteä

All was ok for me

All was ok for me, i orderd a rear difuser after checking they had it in stock. I was delivered the following week. The price all and all was maybe 15 or 20 eur more than the maxton site but i did not wait 6 weeks.
The difuser looks ok, all the stickers match as i read reviews saying it is not authentic merchandise.
I had a good and friendly experience so i can recommend.
Thanks guys.

2. elokuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Remus Nicola,

Thank you very much for sharing your shopping experience.

Looking forwards hearing back from you soon for more mods for your vehicle.

Kind Regards

Saanut 5/5 tähteä

Professionali complimenti da Bologna…

Professionali veloci e cordiali grandissimi complimenti da Bologna italy, consigliatissimi

10. heinäkuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Daniele,

Thank you very much for sharing your shop experience and making the review.

Hope to hear soon from you, for more mods to your vehicle.

Kind Regards,

Gonzalo

Saanut 1/5 tähteä

Stay away from this business

This company went silent after I ordered a complete body kit for my S580 Mercedes. The package was delivered with massive damages and this is after it took longer than the estimated delivery to arrive. I requested a refund after several noted damages to the kit and the company never responded. Stay away from this business.

30. kesäkuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Reggie,

Thank you very much for your review.

We would like to let you know that the claim to the shipping company (FedEx) because of the damaged package was last week submitted, and we are currently waiting on their response.

Also, would like to let you know that the Sales Department will be getting in contact with you directly through email instead of WhatsApp in order to solve any further questions or requests.

Kind Regards,
Gonzalo

Saanut 5/5 tähteä

Ich habe bestellt und Punktlicht…

Ich habe bestellt und Punktlicht bekommen, gute Bearbeitung Produkt sehr gut Verpackung sehr zufrieden, gerne wider 🙋‍♂️

14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Aron,

Thank you very much for sharing your shop experience and making the review.

Hope to hear soon from you, for more mods to your vehicle.

Kind Regards,

Gonzalo

Saanut 5/5 tähteä

Great service with Maxton spoiler for my Alfa

I ordered a Maxton spoiler for my Alfa. I don’t know what the previous reviews are on about! The product that arrived was spot on, fitted well and has given the Giulia a better look. I know it’s not the OEM part but it looks close enough. Because I live in Jersey and with current global crises going on I expected to pay extra for delivery, I also expected that as a re-seller for Maxton that delivery times might be flexible, I was told 4-6 weeks and it took just over 6 weeks. Gonzalo was a pleasure to communicate with and I received what I wanted at a fair price. I’d happily buy again from RBR. Thanks Gonzalo 👍

14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Hugo,

Thank you very much for sharing your shop experience and making the review.

Looking forwards hearing back from you for more mods on your Red Giulia.

Kind Regards,

Gonzalo

Saanut 1/5 tähteä

Unauthentic parts as I confirmed with…

Unauthentic parts as I confirmed with manufacturer part numbers.manufacturer states they do not work with Royal body kits.shipping took forever and cost a lot. Now I'm stuck with parts that are junk. Gonzalo does not work either any integrity. Do not order parts from Royal body kits.

10. toukokuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Kyle,

Not sure why you have the need to lie.

1.- The part numbers of the Maxton Design products that you ordered can be checked at www.maxtondesign.com

2.- We are an official dealer of Maxton Design and all the brands that we do sell in the website. This is GUARANTEED and stated in our policies.
FYI: Maxton Design is based in Poland and the shop located in USA is just a reseller with the branding of Maxton Design.

3.- As already let you know in my last email (wich you haven’t answered yet) I let you know that the Spoiler Cap that you wrongly ordered (as your vehicle is the Pre-Facelift and in our website clearly indicates that is for the Facelift) could be returned and you would get refunded as soon as we do receive it and inspect it.

So again, as alreay mentioned in the emails, please return the spoiler cap which does not fit your vehicle because YOU ordered it wrongly to our address.

Kind Regards,

Gonzalo

Saanut 1/5 tähteä

If I could give this company 0 stars I would

If I could give this company 0 stars, I would. Placed an order for parts that indicated were in stock at a reasonable price. Then 3 days later I got an email for an estimated shipping cost of almost £20. Very expensive, but I accepted and paid as I wanted the goods quickly. We are now 6 weeks later and still no goods. I have spoken with Gonzalo, previously to chase the order, and he said he would get back to me last week but surprise, surprise he didn't call back. Just called and told him I wanted a full refund. Seems like a bit of a con to me. Don't be fooled by the cheap prices, as the shipping will make your order more expensive than other suppliers.
****REPLY: Are you kidding me? You are obligated to reimburse me because you have taken my money without delivering the goods! Furthermore, your claim that I agreed to the extended lead time is a blatant lie. I have the emails I sent to you as evidence, clearly stating that I couldn't wait for four weeks. Your response, promising to expedite the delivery, was merely a ploy to take my money without actually following through or even contacting me when you said you would.

Moreover, it's worth noting that it took you three days from the date of my order to send me an invoice for shipping. This delay is a display of disrespect towards your customers. I am not the one disrespecting anyone here. In fact, your unprofessional and dismissive response on this platform is a clear demonstration of your own lack of respect.

To anyone foolish enough to consider purchasing anything from this abysmal company, please be warned!

7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Ben,

1.- We would like to let you know that none of the orders are processed till the sales department gets in contact with the customer, indicating the availability of the items.
Once the email is sent, if the customer is okay with it we do proceed and if not we cancel the order.

YOU agreed with the lead time given through email which was mentioned to be 4-6 weeks as it was a product from Maxton Design which we did not have it in stock.

In addition, your order was placed the 1st of May and processed the 3rd of May so we are actually on the 5th week.

2.- Your order has been cancelled as you requested today through phone, without any issues or complaints. So honestly do not understand your comments.

3.- Sorry that I did not remember to update you, as I said 1 week earlier, but as you may understand we are all humans after all.
You have been treated at every time with respect from our side, so don't you disrespect anyone just because a phone call was forgot.

4.- Prices shown on the website are the official prices from the manufacturers, so no, we do not have lower prices as we are not authorised to.

Kind Regards,

Gonzalo Mejias


REPLY:
Dear Ben,

Not going to discuss anything else with you, the last email I sent you:
"Dear Ben,

Thank you very much for getting back with us.

We will do our best to get it even earlier, but yes the standard lead time for Maxton Design products is 4-6 weeks.

Kind Regards,"

Wow, your words.

Saanut 3/5 tähteä

I dislike how u paid for shipping after…

I dislike how u paid for shipping after you order an they give you the shipping cost after, then have to wait 3 months before you get the product .
Also after you get your product delivery few weeks down the line fedex send you a letter to paid the custom charges which knocks the price up on your items I really made a mistake buying the bodykit from here . Never again .

11. tammikuuta 2023
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Mike,

Thank you very much for your review.

We would like to let you know that we are currently working on the shipping quotes being displayed on the website.
When an order is placed and the shipping quotes are not shown, this does not mean that the order must be completed and it can be cancelled prior to processing it.

Regarding the custom charges, it depends on where the item is being shipped from. In this case, as you are based in the UK and we are in Spain all the shipments being imported or exported must pass customs.

We are sorry to hear that and will do our best to improve it.

Kind Regards

Saanut 1/5 tähteä

Misleading everything

Misleading website - no clarity on shipping price until you place the order and pay for the item in full, then they charge an extortionate amount for shipping on a separate invoice a day later. If you ask to cancel the order they threaten to retain 25% of your money.
7 weeks later and I still don't have my item and beginning to think it will never come. Do what I did and use a credit card so you can get your money back in full.

5. joulukuuta 2022
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Hello,

1.- If we do have the option to: Request a Custom Shipping Quote, it can be cancelled within 48 hours since we do send you the updated shipping costs WITHOUT penalty, is because we want to provide the best service for our customers and it does not mean that you MUST complete your order. So not our problem if you do not understand the message clearly as we think it is more than clear.

2.- If your order has a lead time, that is previously mentioned in the order confirmation email and you have to accept in order to proceed with the order, it means that we have to order it from the manufacturer and pay for it in advance. So yes, if want to cancel your order after an X period of time we will have to charge you the restocking fees. This is also mentioned in our Terms & Conditions which you can find them on the website.

3.- We are very sorry if there is any delay in production or shipping, but there are sometimes that external factors may cause a delay and we do our very best to manage all orders in time.

Saanut 5/5 tähteä

I ordered an item from Japan.

I ordered an item from Japan.
This shop offers the best service and the best products.
I don't speak English, but I used Google Translate to order.
Mr. Gonzalo, who was in charge, responded politely.
Unfortunately, there was an error in some of the items that were delivered, but after that, they immediately sent out additional correct items.

You can shop safely even from Japan!

26. elokuuta 2022
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Ryohei,

Thank you very much for sharing your shopping experience, we do highly appreciate it.

Looking forwards hearing back from you in the near future for new mods.

Kind Regards,
Gonzalo

Saanut 5/5 tähteä

Great customer service

Purchased the full kit from Maxton Design for my Audi RSQ8 and from the initial was advised about the current lead time (which was 4-6 weeks). Have to say that it took about 1 more week, but every time I requested an update I was answered within the same day or the next.
Goods have been delivered and they look perfect.

Thank you very much guys for your work.

23. syyskuuta 2022
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Sandra,

Thank you very much for sharing your shopping experience.

Looking forwards hearing back from you in the near future for new mods for the RSQ8.

Kind Regards,
Gonzalo

Saanut 1/5 tähteä

Bad fitment

1)Ordered a fuel cap , was told to paid additional 45 euros for shipping
2) was told to wait 3-4 weeks , but took 2 months to received
3) fitment was lousy, my workshop even trim the fuel cap but still unable to fit

24. syyskuuta 2022
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Jason,

1.- Yes, shipping costs from Spain to Singapore are quoted at that price through UPS Express.
2.- We are very sorry for the delay on your order, the manufacturer (RSIc6) had problems in terms of staff due to Covid positives and production got delayed a lot.
3.- The sales department will be in touch with you immediately, in order to work on a solution for your problem as you haven't got in contact before with us.

Saanut 5/5 tähteä

Honestly everything good

Honestly everything good, just the shipping costs that are not clear, also the whatsapp assistance work good and responded to me in matter of 2 hours

14. heinäkuuta 2022
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Axel,

Thank you very much for the review, we do really appreciate it.

Looking forwards hearing back from you in a near future.

Kind Regards

Saanut 1/5 tähteä

I purchased a hood and paid $900 usd to…

I purchased a hood and paid $900 usd to ship.

Then they said they made a mistake and needed an additional $203 Euros to ship it. So I reluctantly paid it.

Then they shipped me the wrong hood a month later then they promised. Then asked me to hold onto the wrong hood.

They took another month to ship me the right hood and promised to refund the extra $203 in shipping costs when I filed a complaint with PayPal - once I got the hood I dropped the PayPal complaint with chat logs of them promising to refund the promised money but they refused. They said they don’t know how to use PayPal and then ignored me.

Never do business with them. Scam.

21. tammikuuta 2022
Oma-aloitteinen arvostelu
Royal Body Kits-logo

Vastaus yritykseltä Royal Body Kits

Dear Brad,

You DO KNOW that this is not true at all. The manufacturer of the product that you purchased did got in contact with you as they sent you the wrong hood, and they did told you that they were going to sent you the refund for that.

We did our job good and updated you at every moment that you requested.

And please do not leave us as scammers, when you did receive the product that you purchased in our website.

All emails and whatsapp messages sent from us to you are kept and available to be checked.
If the brand of the product you ordered, got in contact with you for their mistake and promised you that, do not blaim on us if they did not comply with their word.

Kind Regards,

Gonzalo Mejias
Sales Department

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin