They delivered to a huge apartment building and just left the flowers outside. Person could not find them and never received. Could not talk to a human at the rose forever company, just received an e... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I’m very impressed with Rose Forever. I was looking for something special for a woman that I care for, and I believe the roses in a box will be perfect. It was easy to purchase at a wonderful discount... Näytä lisää
Yritys on vastannut
I purchased my forever roses when I purchased my first home four years ago. They are still sitting on my dining room table just as beautiful as the first day I purchased them. I get so many compliment... Näytä lisää
Yritys on vastannut
I bought my wife the black velvet heart shaped box for Valintines Day with red roses, and it is so dramatic and beautiful in its presentation. Looking forward to giving something special for a up comi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Discover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.
Yhteystiedot
401 Broadway, 10013, New York, Yhdysvallat
- (888) 568-7673
- HELP@ROSEFOREVER.COM
- roseforever.com
3,6
Keskitasoinen
109 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Vastaus yritykseltä ROSE FOREVER
Thank you for your lovely review! We’re so glad to hear you’re enjoying the roses and their wonderful scent. Your happiness means a lot to us!
I absolutely adore these roses
I absolutely adore these roses! I buy them for myself as well as gifts and the last foreverr!! They also smell great!
24. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Thank you so much for your wonderful feedback, B! We’re delighted to hear that you adore the roses and enjoy them both as gifts and for yourself. Knowing they last beautifully and still smell great makes us so happy. We truly appreciate your continued support!
Best,
Rose Forever Team
Rose Forever is fantastic!!
Rose Forever is fantastic. I've ordered for myself now twice and just recently placed an order for my aunt who is currently going through cancer treatments. When she received her flowers she could smell them before she even completely opened the box. The blue was so vibrant and beautiful and instantly brightened her mood. The quality is outstanding and I will continue to order.
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hi Brittany, thank you so much for sharing your experience with us. We’re truly touched to know that the roses brought joy and comfort to your aunt during such a challenging time. It means a lot to hear that the vibrant blue roses brightened her mood and that you’ve trusted us again for your own and your loved ones’ special moments. We’re grateful for your continued support and look forward to creating more beautiful memories with you.
obsessed
I have my first flowers from Rose Forever for 3+ years. First, my husband bought me a bouqet for the Valentine's Day. Then I've been buying them as gifts for my friends, my mother-in-law, and housewarming / wedding gifts.
14. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Thank you so much for being such a loyal customer over the years! We’re delighted to hear that your first bouquet has lasted beautifully for more than 3 years, and it’s wonderful to know you’ve chosen Rose Forever for so many special occasions. Your continued trust means the world to us, and we’re honored to be part of your memorable moments.
Great quality
Great quality, order very nicely packed, beautiful roses, and relevant price.
Thank you so much
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Thank you for your feedback, Tom! We’re glad to know everything went smoothly.
Amazing !
Amazing !! Nothing else to say… everything was perfect!
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Thank you so much for your kind words! We’re delighted to know that everything was perfect with your order. Your support means a lot to us, and we look forward to creating more beautiful experiences for you in the future.
Rose Forever New York! 10/10
Got a bouquet from Rose Forever New York and they are absolutely gorgeous! They smell so good and it is such a nice addition to my room! My guests love it as it is definitely an eye-catcher and the fact they last for over a year is such a bonus!!
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Thank you so much for sharing your experience! We’re thrilled to hear you’re enjoying your bouquet and that it has become such a beautiful addition to your space.
everything was ok
everything was ok, customer care moves fast.
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Thank you for your feedback, Anthony! We’re glad to know everything went smoothly and that our customer care team was able to assist you quickly.
Vastaus yritykseltä ROSE FOREVER
We are happy to hear that you love our products and we truly appreciate your support.
Vastaus yritykseltä ROSE FOREVER
We are glad to hear that you love our roses!
I ordered from Rose Forever and I’m…
I ordered from Rose Forever and I’m really happy with my purchase. The roses look stunning, just like fresh ones, and they last such a long time. The box is elegant and makes it a perfect gift. Delivery was quick and everything came well packaged. Definitely recommend!
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hi Eva, we’re so glad you’re happy with your roses and delivery experience.
product quality is poor
product quality is poor. The "marble" rose box was actually a lightweight cardboard box with sticky paper over it with a marble design. It also has dried hot glue drippings on it. Additionally, the presentation is poor and I can't give it as a gift which is what i purchased it for. Lastly, they don't allow returns (no wonder why) and customer service does not pick up the phone.
5. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hello Raizy, we’re truly sorry to hear that you’re not satisfied with the roses you received. This is not the experience we want for our customers, and we would like to make it right. Please reach out to us at help@roseforever.com
with your order details, and our team will be happy to investigate this further for you.
Best,
Rose Forever Team
BUY ANYWHERE ELSE
BUY ANYWHERE ELSE
Paid for expedited shipping for Mother's Day- should have realized it was for Mothers Day 2026- arrived 4 days late. Of course the company will not accept any responsibility for this and they did not indicate that it would not be delivered on time however they have a statement in the fine print that they can not be he held responsible.
Best part is they somehow get inquiries like mine sent to their competitor Rose Box NYC - wasting their time and mine.
BUY from Costco or a REPUTABLE company... not this one
As a follow up, the company did ultimately acknowledge the issue and refunded the shipping charge but it took far more effort than it should.
15. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
We are truly sorry to hear about your experience and the delay in the delivery of your Mother’s Day order. We fully understand how disappointing it must have been, especially for such a meaningful occasion. While we strive to ship all orders on time, there are times when delays may occur, and we sincerely regret any frustration this has caused.
We’re glad to know that the shipping fee was ultimately refunded, but we regret that it required additional effort on your part. Your feedback is very valuable to us, and we will use it to improve our communication and service moving forward.
Thank you for bringing this to our attention, and we appreciate you giving us the opportunity to address your concern.
Best,
Rose Forever Team
I ordered two sets of flowers and from…
I ordered two sets of flowers and from start to finish my experience was not great. The link with Paypal seems to be confused and changed the shipping address to my address (this was a Mother's Day Gift)... the next order accidently was for 2 orders of the same product for my mother-in-law. In addition, I paid extra for Mother's Day shipping. After realizing my mistakes, I contacted customer service with regards to the wrong shipping address and double order. Customer service was quick to correct the shipping address; however they couldn't correct the double order even though I requested it well within their policy window. Anyway, the worst part is it showed up yesterday 5/14/2025... I tried contacting Customer service several times and was ghosted. I just want shipping refunded as I paid extra for on time shipping. The roses didn't even get to the shipper until 5/12/2025 (Monday after Mother's Day), even though I got a shipping update the same day. So, they packed it up but never took it to the post office. I am told the flowers are beautiful, so therefore the 2 stars, but I will NEVER use this company again. I am very understanding and get that this company was probably overwhelmed with the YouTube ads & Mother's Day, but you have to own up to your mistakes. I believe this owner is in over their head. Best to go with a bigger more established company.
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hello Gayle, we are truly sorry to hear about your experience and the issues you encountered with your Mother’s Day orders. We sincerely apologize for the frustration caused by the duplicate order, the shipping address error, and the delayed delivery despite paying for expedited service. We understand how important this gift was and how disappointing it must have been when it did not arrive as expected.
While we’re glad to know that your recipient enjoyed the flowers, we take full accountability for not meeting your expectations with customer service and shipping. Please be assured that your feedback has been shared with our team so we can address the concerns you raised and improve our processes moving forward.
Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience.
Best,
Rose Forever New York
Flowers not Delivered
Order flowers for Mother's Day and, of course, just like most of the reviews here, they haven't been delivered and are still awaiting pickup status. Yes, paid extra for the Mother's Day shipping. At this point, I'm unsure if I will be getting the flowers, so just stay away from this company and trust what people say here.
6. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hi David, we are truly sorry to hear about your experience and we completely understand your frustration, especially with such an important occasion as Mother’s Day. Please know that all orders are arranged within our processing timeframe and handed over to the courier on schedule; however, once in the courier’s hands, unexpected delays may unfortunately occur.
Please be assured that your feedback has been shared with our team so we can address the concerns you raised and improve our processes moving forward.
Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience.
Best,
Rose Forever New York
Vastaus yritykseltä ROSE FOREVER
Hello Richard, we are very sorry to hear about your concern. Upon checking, both of your orders were successfully delivered—one on May 13th and the other on May 14th. If you did not personally receive them, we kindly suggest checking with household members, neighbors, or your building’s reception area, as sometimes couriers leave packages in a safe spot.
If you are still unable to locate the deliveries, please reach out to us at help@roseforever.com
with your order numbers, and we will be happy to assist you further.
Best,
Rose Forever Team
Like many others I have an email…
Like many others I have an email confirmation that my order shipped on 5-5-2025 but it’s still showing USPS awaiting in NJ. I paid for 2 expressed delivery. I should have just ordered locally and read these reviews. Fortunately, I can dispute on my credit card if it’s not delivered in the specified time when I paid for extra shipping charges.
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hi Latonia, we’re truly sorry for the delay and the frustration this has caused. Please know that once a package is handed to the courier, tracking updates may take some time to appear, depending on when the courier scans it at their next facility.
We are happy to inform you that we have process shipping refund for this order. Please be assured that your feedback has been shared with our team so we can address the concerns you raised and improve our processes moving forward.
Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience.
Absolutely the worst company ever
Absolutely the worst company ever! I’ve been ordering from Venus, saw an ad for this company. Been 10 days still have not received flowers with express shipping. And their help department just came up with excuses!!!! Stay away
8. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hello Edward, thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience with your recent order and the shipping delays. I completely understand your frustration, especially after paying for expedited shipping with the expectation of timely delivery.
We have processed the shipping refund for your order on March 19th. You should be able to receive a refund notification by then. Once again, we are very sorry for the inconvenience this may have caused you.
Best,
Rose Forever Team
Disappointing Experience
Disappointing Experience
I would not recommend purchasing from Rose Forever due to their lack of professionalism and poor customer service. If you need an item delivered within a specific timeframe, do not waste your money paying extra for expedited shipping—you won’t receive it on time.
I paid for UPS 2-DAY AIR, with a guarantee that my order would arrive promptly. Not even close. With my order placed five days in advance, the delay was clearly on their end, not the parcel carrier. At the very least, they should have reimbursed me for the additional shipping costs, but Melanie refused to take any responsibility or offer a resolution.
I should have listened to other negative reviews and chosen a company that values its customers and stands behind its service. If you’re considering ordering from Rose Forever, I strongly suggest looking elsewhere for a company that truly prioritizes customer satisfaction.
13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hello Dennis, thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience with your recent order and the shipping delays. I completely understand your frustration, especially after paying for expedited shipping with the expectation of timely delivery.
We have checked your order, and it shows that you placed it on March 7, 2025 at 9:06 pm. Please note that we have a 24-hour processing time excluding weekend as no courier will be able to pick up the packages during weekends. For this, we have arranged your order on Monday with the tracking number 1Z0179WE0230144963 via UPS 2 day air. Once the package is processed, the courier needs to scan it before the tracking number is updated. The delivery date begins to count once the courier scans the package. As a result, your package is scheduled for delivery on Thursday, March 13, 2025. We have also indicated this in our FAQs at https://roseforever.com/pages/shipping-returns
To make it up to you, we’d like to offer a $25 gift card for your next purchase. We appreciate your understanding and hope to serve you again.
Valentines Order
Ordered from them 3 large orders. The last one for Valentines and paid an extra fee. The order was delivered 2 days after valentines and when I reached out to address it, I was ignored.
14. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ROSE FOREVER
Hi Sam thank you for your feedback and we sincerely apologize for the delay in your Valentine’s Day delivery. As a small florist, we take great care in preparing and shipping each order. We specifically instructed the carrier to ensure delivery on February 14th. Unfortunately, once the package was in their hands, we lost control over the final delivery, and they did not adhere to the requested timing.
According to the tracking information for order #113196, your package was delivered on 02/17/2025, 12:20 P.M. We understand the delay was frustrating, and we apologize for any inconvenience caused.
As a result, we will be processing a shipping refund for your order. Please allow some time for the refund to be processed, and feel free to reach out if you have any further questions or concerns.
Best,
Rose Forever Team
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