roomteryArvostelua 

67
TrustScore 2.5/5 tähteä

2,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Posted tracking info was incorrect but it got here eventually after several weeks. Unfortunately it is not as described. There appears to be a thin layer of printed material with the pattern on top of... Näytä lisää

Saanut 1/5 tähteä

They sent me the wrong colour AND size of an item and I cannot get a hold of them. Not for a replacement, a refund, anything. The item itself is nice, I just wish I could get what I ordered!

Saanut 1/5 tähteä

Item was fine. Cheap feeling but I feel like that’s what I paid for. I’m more frustrated about the fact that I’m trying to make a return and am having a difficult time getting in contact with the room... Näytä lisää

Saanut 3/5 tähteä

I have tried to contact customer service multiple times for a refund, no one has replied to my emails. I included order number and I have product in same packaging as was sent, however it seems as if... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Sisustusliike

Yrityksen kirjoittama

roomtery - is an online store featuring aesthetic room decor selected and divided across all the most popular aesthetics such as pastel aesthetic, indie, soft girl aesthetic, grunge, cottagecore aesthetic, dark academia and many more. We are happy to make shopping fun and convenient to help you make your dream room come true!


Yhteystiedot

2,6

Välttävä

TrustScore 2.5/5 tähteä

67 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 33 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,6

Kaikki arvostelut

(67)

20 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

You canceled my order with no reason…

You canceled my order with no reason given

8. kesäkuuta 2025
roomtery-logo

Vastaus yritykseltä roomtery

Hi CJ,

We’re very sorry for the frustration caused. Your order was automatically canceled by our system due to a potential fraud risk flag. This is a precaution we take to protect our customers and our platform.

If you believe this was an error, please contact our support team at hello@roomtery.com, and we’ll be happy to review the details and assist you further.

Thank you for your understanding.

Saanut 5/5 tähteä

Amazing to decorate room

I love this website, im trying to decorate my room and this is really helpful, so many aesthetic stuff and it’s all sorted out pretty well, I unfortunately lost my wish listed item after a while cause the page unloaded I think

3. toukokuuta 2025
Saanut 1/5 tähteä

A scam

I bought two bedding sets, one had a massive rip and the other completely inaccurate, both the wrong size, and a horrible material.
They ignored my emails for weeks and did not respond for a return or refund.

24. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

I liked the bedding but did not like…

I liked the bedding but did not like how long it took for the bedding to get to me

10. helmikuuta 2025
roomtery-logo

Vastaus yritykseltä roomtery

Thank you for sharing your feedback—I’m glad you liked the bedding! As I can see, your order was delivered in 12 days, which is within our shipping policy. I apologize for any inconvenience this delay may have caused. We’re continuously working to improve our delivery times.

Saanut 2/5 tähteä

Ordered rechargable but got battery powered lights instead

I ordered night lights for my nieces. The shipment took a long time to get here. And it was the wrong ones . I kept them anyway to avoid more hassle. The girls will enjoy these anyway I'm sure .

4. helmikuuta 2025
roomtery-logo

Vastaus yritykseltä roomtery

Hi, Rebecca. I'm really sorry to hear that you received the wrong night lights. We are still a tiny team and sometimes mess up the orders. If you’d prefer the rechargeable lights you originally ordered, I can arrange for a replacement to be sent to you. Just let me know here: hello@roomtery.com

Saanut 1/5 tähteä

Never received my order and they did…

Never received my order and they did little to fix the problem

14. tammikuuta 2025
roomtery-logo

Vastaus yritykseltä roomtery

Hi, Alvaro! As I can see, our team reached out to you on this matter on Feb 17, updating on the status of your order, and got no response back from you.
As for now, the order was delivered on March 3rd and the package is marked as received. If there's still any problem with your order, please get back to us asap at hello@roomtery.com

Saanut 3/5 tähteä

i was not really satisfied with one product I got...

i was not really satisfied with one product that I got. but returning it was easy so i'm greatful for that :) But the other product I bought i'm very happy with.

8. tammikuuta 2025
roomtery-logo

Vastaus yritykseltä roomtery

Thank you for your feedback! I'm sorry to hear that one of the products didn't meet your expectations, but I'm glad the return process was smooth for you. We always strive to make things as hassle-free as possible.

Saanut 2/5 tähteä

Not great

Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to wait another month. They didn’t even reimburse me for the time I’ve had to wait and frustration this has caused me. I spent over $150AUD on this so it is extremely disappointing to see my order get treated like it was nothing. Thankfully there’s a new set on its way but the fact I’ve had to wait 2 months is honestly appalling.

29. tammikuuta 2025
roomtery-logo

Vastaus yritykseltä roomtery

Hi, Gabriella! I’m really sorry for the frustration and delays you’ve experienced with your order. I completely understand how disappointing this must be, especially after waiting so long. While I’m glad to hear that a new set is on its way, I know this situation wasn’t ideal, and we truly appreciate your patience. Please contact me at hello@roomtery.com after receiving the replacement bedding, and I will work on an appropriate compensation for you.

Saanut 2/5 tähteä

The quality does not match the price

The quality does not match the price. Fabric is cheap microfiber. The hemming of the edges looks unprofessional. One of the items I purchased (a little tiny lamp) broke the first time it fell. The dimensions in the descriptions are incorrect.

8. tammikuuta 2025
roomtery-logo

Vastaus yritykseltä roomtery

I'm sorry to hear that your order didn’t meet your expectations. We strive to provide quality products, so we take your feedback seriously. If there were any inaccuracies in the product descriptions or issues with defective items, we’d love the opportunity to make it right.

Please reach out to us at hello@roomtery.com, and we’ll be happy to assist you with a resolution. We appreciate your honest review and the chance to improve your experience!

Saanut 3/5 tähteä

Super Cute! But Fitted Sheet Doesn't Fit :(

I ordered a bedding set off of Roomtery and really liked it! It came in looking correctly with all the same colors as the photo. The only issue I had was the bedsheet I ordered didn't fit my bed correctly :(. I have a queen-sized mattress and ordered a queen-sized set but the fitted sheet doesn't completely fit over the sides of my mattress. I'm not sure if I should've ordered a king size instead? The cut of the fitted sheet also doesn't seem like it makes sense for a mattress. It's like it's cut as a square as opposed to a rectangle. I really like the set but I can't use it. If Roomtery replies or sees this is there any way I can return just the fitted sheet or exchange just the sheet itself?

1. helmikuuta 2025
Oma-aloitteinen arvostelu
roomtery-logo

Vastaus yritykseltä roomtery

Hey! Thank you for your review! We're so glad you love the bedding set, but we’re sorry to hear about the issue with the fitted sheet. It definitely should fit a standard queen-sized mattress properly.

Please reach out to us at hello@roomtery.com, and we’ll be happy to look into a solution for you—whether that’s an exchange or another way to make this right. We appreciate your support and want to make sure you're completely satisfied!

Looking forward to assisting you.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin