Great email communication, interesting stock choices, some great price points - don't let the lack of reviews put you off. Have added this store to the list I check regularly for interesting sealed pr... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered two books, Ahriman: Omnibus and Siege of Terra Solar war. I was annoyed initially as they were backorders I was expecting them to be despatched after 2 weeks but they actually took more like... Näytä lisää
I ordered a rule book for the Middle Earth SBG, it arrived really well packaged and a day earlier than I expected in excellent condition. I got a reminder email which was helpful during the order proc... Näytä lisää
Preordered the piety and pain 40k box with Rogue games after not finding it anywhere else online still available. Was a little concerned with some of the other reviews, but I took the chance. They ar... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Rogue Games we love all things tabletop gaming, board games, trading card games, Warhammer, miniature wargaming, RPGs and just about everything else. We want to help more gamers find their favourite games with low pricing, fast delivery and an awesome selection of the latest and greatest tabletop games and accessories. Visit our website for fantastic deals and everything you need for your next game night: www.roguegames.co.uk
Yhteystiedot
Unit 1, Hamilton House, Leyland Business Park, NR5 9JB, Norwich, Yhdistynyt kuningaskunta
- 01603 801206
- support@roguegames.co.uk
- roguegames.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good service and prompt delivery
Colour Brain
This is a great game ,played it with friends children now bought it for our grandchildren .Easy ordering online and quick delivery ,would use Rogue games again .
I bought 2 boxed sets & they arrived…
I bought 2 boxed sets & they arrived within 48 hours. I didn;t have any reason to contact them so can't comment on that. The prices were good though I've since found better.
Great service
Great service, great prices and delivered swiftly. I highly recommend. Thank you
1st rate service
1st rate service. Couldn't find it at a better price, fast dispatch, well packaged, responsive to questions.
Very efficient with a prompt delivery
Very efficient with a prompt delivery. Thank you.
Great prices and great service.
Great prices and great service.
My order turned up early and in excellent condition.
I will be shopping with Rogue Games again.
Is ab amzing place where you can buy…
Is ab amzing place where you can buy all of your bord gaming needs for a cheap and affordable price with fast shipping
no communication
placed an order, item was in stock at time of order, now website is saying only available on backorder. no contact phone number, only a contact form which i have sent 3 messages as i received a confirmation of order email but no dispatch email. no response to my messages so far. this makes me think the item was never in stock in the first place. the item i ordered is now out of print so i dont know how they except to backorder this. shockingly bad customer service
AVOID USING, non existent customer service.
UPDATE:
A week later and multiple emails both to customer support who I had a response from initially as well as their contact us form. Still no reply.
I even posted on their FB page as it's actively posting a few times a week. My post was removed within the hour all it was asking was about my order and requesting someone contacts me.
AVOID AT ALL COSTS.
Severely dissapointed with my experience.
A friend reccomend these highly which makes this a bitter pill to swallow.
I'd give less stars if I could because of the following:
1. Cancelled an order after it took over 4 days to process, they didn't cancel it and proceeded to deliver it anyway much much later.
2. I tried to cancel another order as the items I ordered were suddenly on backorder according to customer service, this order also took 4 days the process before customer service got in touch.
Customer service then said all my items are dispatched and gave me a tracking number, only SOME of my items arrived.
So I'm down £70 with no contact back from them as of yet.
Avoid these it's not been worth the hassle so far.
Games arrived in perfect condition but communication could be better!
Games arrived in perfect condition, well wrapped. We just didn’t know when they were going to come. Communication could be better hence only 4*. They also asked for a review before the goods arrived so I posted a poor one because I was starting to worry.
Great website
Great website, competitive pricing for Warhammer models. Tracked delivery options. Will definitely be using them again.
The delivery was very amazing as we…
The delivery was very amazing as we were not expecting this item until after Christmas and they kept me updated about my order at all times.
I've still not received my items
I ordered my items last Thursday, I still havent received my items or a dispatch notification. I have had a communication from the company, which is why this is a 2 star not a 1, saying my items are on there way but only after I contacted them first and there is still no delivery date.
Slow delivery
Slow delivery. Not received after a week of being told it was shipped on 48hr tracked.
Just as slow responding to emails
I got my Kill Team set eventually
I got my Kill Team set eventually days after others. This would of been fine if communication had been sent out saying there was a delay but nothing. I emailed & eventually heard back but a customer shouldn’t have to chase & wait. I actually chased on email Twitter & Facebook and only got an eventual reply on email. Slow & lacking coms with no phone number to call. Will consider other stores in the future sadly.
Warning do not order from this company
Warning do not order from this company! If there was an option to give zero stars that’s what I’d have chosen.
Zero communication after trying to cancel an order after sending multiple emails and messages even though they had seen my messages as I had a read receipt. They then said the item had been dispatched so couldn’t have a refund even though the dispatch date was days after me asking for a refund and not to dispatch the item.
They also have no phone number to contact them on.
Absolutely no customer service at all
Absolutely no customer service at all. I've been messaging them for 3 days now regarding an undelivered item. I've had no response I've asked for updates and a refund and I'm met with silence.
100% not worth the hassle spend the extra couple of quid on items on different sites. I wish I had the extra £3 I saved I would happily pay elsewhere just for the better customer service
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