The suction cups keep coming loose - dangerous. I set off with them sealed tight. I arrive and two of them come loose. I've reported this to the customer services team, sending photos an... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My top tube bag developed a problem after a year of use. On reporting this to Rockbros the service team were incredibly responsive and after an exchange of information, they proposed a solution. The... Näytä lisää
Great quality products. They look great, great build quality and good value for money. I just wish there was a way to improve/speed up the delivery process. But, as I understand it, the products are b... Näytä lisää
Good product, excellent customer support. Take care with sizing, I ordered a long sleeve cycle top L and it arrived quickly but was too small. Customer service very helpful, arranged return (free)... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ROCKBROS: Enhancing Every Ride with Quality, Comfort, and Affordability. At ROCKBROS, we are driven by a passion for cycling and a mission to make high-quality gear accessible to all. Founded by cyclists for cyclists, we design products that meet the needs of every rider—from casual commuters to dedicated athletes. Our gear is built with superior durability, unmatched comfort, and innovative designs, ensuring every journey is enjoyable and worry-free. With a commitment to affordability, we offer top-notch products at prices that won't break the bank, along with exclusive member benefits. Every piece of ROCKBROS gear undergoes rigorous testing and meticulous refinement, blending functionality with style to elevate your cycling experience. Whether you're conquering mountain trails or navigating city streets, trust ROCKBROS to deliver gear that performs at the highest standards. Join a community of riders who value quality, transparency, and a shared love for the sport. Discover the freedom of the ride with ROCKBROS—crafted for adventure seekers and everyday explorers alike.
Yhteystiedot
Goethestr. 11e, 15234, Frankfurt , Saksa
- service@rockbrossport.co.uk
- rockbrossport.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great sports glasses
Great glasses - really happy with how they came out for my nephew.
Check seat rail before purchasing …
Unfortunately while the seat mounted rear light is a great idea, it wouldn’t fit on my road bike as I have the seat positioned forward on the rails so there wasn’t enough room to fit the light. Advise anyone else to check this. I’ll have to give it to a friend as I can’t use it, which is a shame as it’s a great little light

Vastaus yritykseltä Rockbrossport
Rootin’ tootin’ scooting adventures await
Easy to order and although arrived just after Christmas, my fault for too late. Absolutely delighted with Communication from RockBros regarding processing, tracking and eventual arrival. Helmet arrived wrapped, packaged and boxed in pristine condition. Perfect fit for Grandson, comfy padding in all the places. Top notch product Thank you
Quality jacket
Jacket is good quality and fits well, true to size.
Good delivery time and communication.
Amazing, will definitely use again
Products arrived quickly. Was very impressed with the quality of the items considering the great price I paid.
Front light sudden mulfunction
I had bought Rockbross front light RHL 3000d which was simply fantastic. The bad thing was that suddenly, with no reason and after 10 times of usage it did not switch on although it showed that was charging normally. I tried everything with no any luck. I contacted the retailer and Rockbross but silence was everywhere. That was not so nice and the whole experience with that light ended up to not to be so positive...

Vastaus yritykseltä Rockbrossport
I’ve been looking for a cycling…
I’ve been looking for a cycling balaclava for a while, saw this one and it fitted everything I needed. Product arrived quickly, even in the Xmas season. Used it for the first time yesterday in temperature of 1 degrees, I was cycling for 90 minutes, and it was perfect. Great fit, also the ability to lower and raise the front section is a great feature. Once I was warmed up, it was still comfortable and breathable. I always think if you don’t notice cycling clothing, while wearing them they must be doing the job perfectly. Definitely worth the money and will be buying more from this company. 10/10.
Bike Bell Classic bicycle bell
Great communication, first order lost in the post and as soon as I emailed Rockbrossport Livia responded & she organised another one to be sent out which I received. My partner was very happy with the item.
Thank you
pedali molto belli è ben fatti
pedali molto belli è ben fatti
Raynaud Suffers
Raynaud Suffers: recommend using Rockbros Sleeve Warmers for driving to keep your hands warm. They are very effective.
Clear bags...why!?
Please put your items in a bag that does not show the item. This was supposed to be a surprise present. There was no surprise when it arrived in a clear bag!

Vastaus yritykseltä Rockbrossport
Avoid!
Edited/
I've been contacted by Leila via web chat and she handled my case with care and it solved in very quick way. She saved our Christmas hooray! I think they based on the other side of globe and if you need help you have to contact in very early hour in UK(before 8am) on web chat, not email. Leila was amazing, hope other customer service team members like her! I put 1 star first but just for Leila's amazing service I will change to 5 stars now. Leila deserves the pay rise honestly!
Original review/
Customer service or website chat not replying, not helpful at all after you paid.
Ordered 2 items for Christmas gift, only received 1 then sent a query to customer service but no reply. Tried web chat then keep sending back automated message telling that it's out of business hour and no operator available for 2 days now. Waste of money and time. Avoid!

Vastaus yritykseltä Rockbrossport
Unfortunately item has not been…
Unfortunately item has not been delivered yet... unable to review at this time, ordered on 28/11/25

Vastaus yritykseltä Rockbrossport
The balaclava keeps me very warm while…
The balaclava keeps me very warm while I bike in this winter ish weather!
New sunglasses
Ordered a pair of sunglasses as I needed them for a cycling holiday delivery was super quick (it did say distributed from our uk warehouse) glasses are decent fit and look great so all in all great product and speedy delivery
A friend recommended the Smart Tyre…
A friend recommended the Smart Tyre Inflater as he'd recently acquired one.
He demonstrated it to me and it was just what I'd been looking for.
I immediately ordered one which arrived a few days later.
Its small compact and does the job well and I'm more that pleased with.
Fortunately only had to use it on one occasion to inflate a tyre and it was brilliant.
Unfortunately though I seem to have mislaid the USB charging cable. I've searched high and low.
Would there be a chance of obtaining another cable please.
If so could you let me know what the cost will be.
Kind regards.
Steve Tarling..
Bike Helments
Liked the options of helmets on line and built in lights great idea. Not yet fully tested to see how long they last before recharging up but like the style and colour i chose.
Only observation if you wear say a hat under in the cold months go for the next size up.
Great product
I got the heated gloves they are a…
I got the heated gloves they are a Paine to set up and 10 mins into my ride no heat from the gloves I used a trusted power source and checked all the connections and the power levels all good but no heat

Vastaus yritykseltä Rockbrossport
Five days still waiting for my order is…
Five days still waiting for my order is it coming not happy

Vastaus yritykseltä Rockbrossport
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