I want to commend Mike for the excellent communication and customer service he provided when one of my keyboards unfortunately failed. I’ve owned three of these keyboards for years and have never... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Their product line is amazing and comes at very competitive prices. I’m currently using their keyboard, which feels great and premium. The only thing I might suggest is adding a headphone jack. Overal... Näytä lisää
I made the really stupid mistake of buying a RK C96 HE keyboard from a reseller on amazon. I had assumed at the time that the reseller was an official distributor. Unfortunately I think I ended up b... Näytä lisää
You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.
Yhteystiedot
Yhdysvallat
- support@rkgaming.com
- rkgamingstore.com
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Bought a S98 and within a few months
Bought a S98 and within a few months, it stopped charging. Contacted customer service with my issue. They quickly responded and after several troubleshooting attempts that did not fix the issue, a replacement keyboard was sent. Overall, I'm very satisfied with the customer service.
great customer service.
Quick responses and resolution
Quick responses and resolution. Good customer service!
Royal Kludge Customer Support
Exceptional experience with Royal Kludge support. My RK R65 keyboard had severe issues, but the team was incredibly helpful and responsive. They swiftly offered a replacement which arrived very quickly. The new keyboard is working perfectly, including VIA app functionality. Highly recommend!
The keyboard is great
The keyboard is great overall, but certain key combinations can occasionally feel imprecise.
5/5 Customer service
My Keyboard had a really weird mechanical Problem. I emailed with the Costumer service and they could help me really well.
They even sent me a new one after looking in to the broken one .
The customer service is the best!
It's keyboard build qual6is much better…
It's keyboard build qual6is much better than any other keyboard like tvs,hpand Logitech.
Sie sind sehr freundlich und haben mir…
Sie sind sehr freundlich und haben mir schnell geantwortet.
Great customer support
I reached out to customer service regarding an issue with the keyboard I bought recently. Jamie - the representative was very prompt in addressing my concerns. I am very happy with the resolution. The keyboard itself is a dream to use, I just hope that a reliable software for Mac becomes available soon.
I mistakenly bought a keyboard with the…
I mistakenly bought a keyboard with the wrong layout, and i was able to return it with full guidance after asking if i could. The return went smoothly and i got the difference in price refunded as well.
The custormer service was friendly and reactive to any questions
Very good product and super post-sale customer service
Very good product and post-sale customer service support. Jamie helped me with the USB issue.
Thank you again Jamie
The customer service is truly excellent…
The customer service is truly excellent - our first keyboard had a charging issue, but it was replaced immediately when I said something. The second one is working great. Thank you!
Great company
Excellent Mechanical Keyboard and Service!
I recently bought a mechanical keyboard from RK ROYAL KLUDGE, and I couldn’t be happier with my purchase. The keyboard itself is top quality — it feels great to type on, has a solid build, and the RGB lighting looks fantastic.
The communication from the company was clear and professional throughout the whole process. I also really appreciated how quickly the keyboard was delivered — shipping to the Netherlands was fast and hassle-free.
Highly recommended if you're looking for a great mechanical keyboard and reliable service!
Warranty replacement
Keyboard stopped working, after troubleshooting, they sent me a new keyboard. Very happy.
Chance helped me out a ton
Chance helped me out a ton. Great customer service. Nobody makes better keyboards. 100% would recommend.
10/10 Will Buy Again
First of all, I love the product. It works wonderfully and without any issue. I can't wait to order another soon for my office. But when I thought I was missing a piece from the packaging the response was so fast and so polite! I really can not recommend them enough. Special shout out to Mike in Customer Service!
Greatest customer service I have ever had
I have bought keyboards from a lot of companies but this is by far the best customer service experience I have ever had, I had a problem with the product I bought and they were consistent with email replies and fixed my problem almost instantly.
For comparison I bought a keyboard from Asus directly and it was faulty they never replied to any of my 15 emails and I had to ring them 6 different times. Asus took 5 months to fix my problem.
Buy from royal kludge, great keyboard rk98s and perfect customer service.
I had ordered the s98
I had ordered the rk m75, but unfortunately it went out of stock but the customer service was super helpful in reaching out within a day to either exchange or cancel the order. I order the s98. It arrived within 3-4 days, great packaging. The keyboard works great and love the super thocky keys.
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