I want to commend Mike for the excellent communication and customer service he provided when one of my keyboards unfortunately failed. I’ve owned three of these keyboards for years and have never... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Their product line is amazing and comes at very competitive prices. I’m currently using their keyboard, which feels great and premium. The only thing I might suggest is adding a headphone jack. Overal... Näytä lisää
I made the really stupid mistake of buying a RK C96 HE keyboard from a reseller on amazon. I had assumed at the time that the reseller was an official distributor. Unfortunately I think I ended up b... Näytä lisää
You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.
Yhteystiedot
Yhdysvallat
- support@rkgaming.com
- rkgamingstore.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Clavier avec touches cassées (update)
(Update) Ils ont très vite réagis et ils m'ont renvoyé un nouveau clavier qui cette fois-ci n'a aucunes touches cassées, je suis satisfait du service client merci beaucoup à RK pour la réactivité

Vastaus yritykseltä RK ROYAL KLUDGE
I don't used my keyboard At all
I don't used my keyboard At all , cause I have to buy my Gaming laptop for it and I don't have money enough right now 😂 but I reserved the keyboard after 2 and half weeks that's a little bad. but overall i love the colour and sound of it. The quality was ok and thanks for attachments 😅.
Yours faithfully
Radmehr Rezapour
With Royal K couldn't be better
My experience with Royal K couldn't be better.
The product is fantastic. I was looking for a keyboard with Hall effect and a Spanish layout, and I didn't hesitate for a second. I use the keyboard for gaming, and it works spectacularly despite its very affordable price. There are few keyboards with these features on the market in Spanish at reasonable prices. Well, Royal K has achieved that. I had a connection problem with their web driver, and in less than 24 hours, I had a response from the sales department, and the next day, the problem was solved. Fantastic work by Lia, the person who helped me. I only hope they continue with this good work and offer high-quality options for our market in the future. Aluminum, height adjustment, TKL...
Thanks to Royal Kludge
Better than the other brands and affordable
I just got my Royal Kludge RK918 and it looks so slick with the tactile feeling it feels so good when you press the keys. Smooth transaction and fast delivery. Highly recommend to buy items here.
Faulty RK96 keyboard
I’ve received RK96 keyboard, and the volume roller knob was not working. After writing to customer support I’ve received imeddiate response and also got the solution to the issue. Keyboard was replaced. Everything took about 4-5 days from receiving bad keyboard and then receiving a new one. And i live in Lithuania…
Great keyboards and great customer service!
100% recommend.
Schwerer als es sein muss.
Ich habe mir gedacht ich unterstütze RK und kaufe nicht über den üblichen großen Shop und daher hier direkt über den eigenen RK-Onlineshop eine Tastatur, von dem abgesehen dass die Informationen zu der Tastatur in der Beschreibung widersprüchlich waren (Hotswop aber eigentlich nicht Hotswop) fehlte auch die Staubabdeckung, ein paar Tage später war sie in Aktion und etwas günstiger, ich habe gefragt ob ich die Differenz erstattet bekomme. Sie haben gesagt, ausnahmsweise würden sie das machen. Natürlich erst nachdem man bestätigt dass man wirklich das Geld zurück bekommen möchte, es könnte ja sein, dass man es sich anders überlegt. Ein Tag nach der Erstattung wurde die Tastatur nochmal günstiger und ich habe wieder gefragt ob man die Differenz erstatten könnte. Nachdem sie mir aber dann einen falschen Betrag vorgeschlagen haben der ein paar Euro höher war als wenn ich sie neu über die Seite gekauft hätte. Habe ich die Tastatur auf eigene Rechnung zurückgeschickt. Ich werde hier nichtmehr Bestellen.

Vastaus yritykseltä RK ROYAL KLUDGE
Great Customer Service and Great Prodcut
K96 keyboard, broke down, replaced, awesome support
I bought a K96 keyboard about a year ago, feels solid, works great.
A few days ago it stopped working, ...electronics..., it can happen.
What supprised me the most was what happened after that, sent a mail to RK, received a new one... I can't say more than that, it was just that simple.
Awesome support, great product, if you are looking at this review, it means you are still in doubt, don't, just buy :-)
A happy customer...
There was a mistake in the delivery…
There was a mistake in the delivery address and the customer support reacted promptly and sent a replacement.
Supersnelle levering
Supersnelle levering, in één dag bezorgd, terwijl het pakket vanuit Frankrijk naar Nederland werd verstuurd. Bestelling zoals geleverd en een mooie black friday korting.
My keyboard had an issue and they…
My keyboard had an issue and they immediately replaced the defective one, their customer support was really good!! Thank you again team RK!
Happy RK Customer
Great customer service experience with Royal Kludge. They replaced a keyboard for me that started having double typing issues. The only thing I would add is that they sent me a firmware update tool to try fixing my defective keyboard that was flagged by windows security as "potentially unsafe" because its from an unknown publisher and is an .exe type file. I don't think this is anything nefarious but being instructed to bypass/disable windows security to run an update tool is less than ideal.
Otherwise the experience and their service is excellent and I appreciate their diligence towards solving my problem.
Great products and customer service
Bought my first RK keyboard a while back and i loved it, sadly it randomly stopped working one day but when i reached out to the customer service they were very helpful and sent my a replacement instantly, strongly recommend.
Excellent customer service
Excellent customer service, Kikko was extremely helpfull in resolving the small issue I had.
Amazing customer support/keyboards
Really amazing customer service. Keyboards are a little on the expensive side end, however they are very high quality and are very much worth it.
RK saved the day when my parcel was lost.
I ordered the RK F99 with silent switches. The postage company lost the parcel but RK were really helpful and sent a replacement promptly. The keyboard is great quality- better than anticipated. The switches are smooth and the keyboard is easy to set up and personalise without any need for additional software. I would shop with RK again and would definitely recommend to others!
Super Service
Super Service, alles unkompliziert gelaufen.
Wonderful customer service.
Wonderful customer service.
Great product couples with wonderful customer service is a good recipe of success.
Great job & keep it up.
Great keyboards with A* support
Bought my first Royal Kludge keyboard some months ago and loved it. Bought a second, and loved it too, but when I had a hardware issue (when replacing a switch) Royal Kludge support could not have been more helpful, providing instructions and ultimately a replacement part.
Highly recommended both for the lovely keyboards but the rock solid support if anything does go wrong during customisation.
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