RK ROYAL KLUDGE Arvostelua 

It is my first time having a Keyboard from them. It has been great, small issues after a year but their customer service is excellent. They immediately support and troubleshoot the issues.

Very quick and responsive.

I even forgot to emailed and they followed up. Went through normal troubleshooting and I had a positive outcome with a working keyboard.

Love this product and the support is great too. Very friendly.

Que buen producto calidad precio Royal Kludge yo tengo el M75 pero me encantaría que saquen una versión que sea puro blanco y en teclas al español para Peru

keybord had slight problem and replacement was sended imidietly

People, if you are uming and ahing about doing business with this company. Stop! This company has been outstanding in their customer support. I raised a concern and it was solved within minutes. This is truly oldschool customer service, where customers come away feeling cared for and appreciated. I worked with Mike, who was ultra amazing. I really can't speak more highly of this organisation.

And what about their keyboards??? OMG, best keyboard of my life, and I've been on this planet for 50 years. I bought an RK 98S which I love. The build is spot on. There is a weight to the product that makes you feel like they were built by an artisan. Someone spending their time to make sure everything is spot on.

Internet world, please do not hesitate here. These products are awesome and the supporting team are outstanding. Just do it. Buy something and you will see.

Awesome work team RK

I just bought a S98-FR.
The keyboard hat a screen default and the support react very quickly and they sent me a replacement keyboard fully functional.
The keyboard is pleasant and top quality.
I strongly recommand this compagny.

I love my keyboard, but came across a few issues after havig my first one for 1.5 years (one of the keys stopped working). I ordered a second one, and had a further issue. I reached out for support after doing my own troubleshooting and their replies were prompt, helpful and friendly. Resulting in sending me a brand new keyboard. Very impressed. Thanks again!

I had an issue with my keyboard and after a few tries and direction from support, it still wasnt working and they remedied the situation with a replacement. I am blown away by their support.

I bought a Keyboard - a single Key Just broke after a few months.
I contacted the customer Service and now i got a new 80€ Keyboard for 16€.
Im still astonished.
Im kinda Not Sure about the Material If the Keys in itself, but the magnetic Keyboard feel really good.
Im Not an expert, but I think buying Here is a good choice.

VERY GOOD Customer service. Always happy to help, with a very good follow-up.

Very good response to my problem. Mike fixed it in a single go.

Great keyboard, i loved it.

I lost my package, but their customer service is so good that they sent me a brand new one for free. I'm very happy with their service. Highly recommended.

Excellent warranty service, a replacement keyboard arrived within a week. The keyboards themselves are excellent and I can’t fault RK for the minor issue I had given that they resolved it so quickly and painlessly. Bravo!

Updated review, 4/29/2026 - from 1 star on 4/22 to 5 stars.

I am absolutely blown away by this company. In a good way!

I purchased a keyboard from this brand on Amazon in late 2024. I liked it a lot, but not long before the warranty period was over, I started experiencing an issue with a frequently-used keycap coming off during normal use. I tried to troubleshoot it myself, and eventually came to reaching out to the manufacturer.

I had a really difficult time trying to get help. I made it clear from the beginning that I wasn't asking for free stuff and that if I needed parts, I'd be happy to pay for them. But I was just asking for troubleshooting help. It felt like we were speaking different languages, I was only able to get vague responses that didn't help me pinpoint or troubleshoot the actual problem. Eventually, I was told they wouldn't give me any further post-sale support due to the keyboard being out of warranty.

I think maybe we were just all having a bad week? Because I know now from my experience and from other reviews that this is not how they usually respond to customers looking from support.

I got upset. I don't feel I was wrong to be upset, but I don't really like the way I behaved as a result. I was less than kind to the person who I had been emailing with, and I wrote an angry 1 star review here. I felt at the time that they did not stand behind their product or care about their customers, and I vowed not to buy from this brand again and to tell everyone I knew.

I got a response both via email and via trustpilot within hours of leaving my review. They apologized for my experience and were exceedingly polite and kind in their response both on Trustpilot and via email.
This line in the email they sent to me really stood out to me: "We value customers like you who take care of their gear and seek solutions. We are using your feedback to retrain our support staff to ensure 'out of warranty' never means 'out of help.'"

They offered me a new keyboard free of charge. I didn't really feel like I deserved it, but I was really grateful. They wouldn't even let me pay shipping for it, and didn't ask me to send back the old one, either. I was also able to apologize directly to the person I was originally speaking with. Everyone was so SO polite and kind to me, even though I didn't feel like I deserved it.

My new keyboard arrived today. I already liked the first keyboard I had, but I'm getting to experience it new again without the frustrating issue I was dealing with - and it is kind of sentimental to me now due to the kindness I received from strangers that brought it to me.

I'll eat each and every one of my words and apologize over and over. I'll do my best not to bother anyone moving forward, but this company turned me from someone who never wanted to buy their product again into a lifelong customer. They made it very clear to me that they stand behind their products (which, IMO are actually of pretty good quality now that I know my issue was rare) and care about customer experience. I had already recommended this keyboard to others before the issue started happening, and now I do not regret doing so and will recommend it to more people!

I hope it will be a long time before I need a new keyboard, but when I do, I know exactly where I will look first.
Thank you!!

I bought a keyboard about 4 years ago that recently stopped working correctly. I spent some time troubleshooting it with their customer service team, who were very pleasant, but we couldn't resolve the problem. They mentioned it was likely a wear and tear issue, so they gave me a sizeable discount on a new one.
I received the replacement, but it arrived damaged out of the box with a broken connection under one of the keys. I informed them, and while I was understandably annoyed, they immediately offered to send me another one free of charge.
The person I dealt with, Mike, was great. He helped me troubleshoot the original, handled the discounted order, and then ordered another one on the house when the damaged one arrived. I don’t even have to worry about returning the first one. I’m annoyed that the first one was damaged but I have to say the customer service has been top tier. Thanks Mike!

Amazing customer service!

Bought a defective keyboard from them and have no received a refund, replacement, or response from them in 2 months