Rinsemate Arvostelua 

507
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Loved how the communications were always clear with delivery status updates. The system setup is so simple that I was using this incredible product within minutes. Highly recommend, you won't r... Näytä lisää

Saanut 5/5 tähteä

There was initially a problem with delivery of my order, due to the local shipper. I contacted Rinsemate and they immediately began checking on the issue. Meanwhile the package showed up in my loca... Näytä lisää

Saanut 3/5 tähteä

Compared to a fully installed bidet, this product is just ok. The water pressure is ok and the capacity is ok (but you need to refill it every couple of days depending on usage). The holder for the s... Näytä lisää

Saanut 1/5 tähteä

Bought this April 2026 and by first week in June in stopped working. Tried the usual trouble shooting tricks ..no help. Reached out to Rinsemate who took a while to respond and requested videos etc w... Näytä lisää


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

507 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 57 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(507)

506 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I've been searching for this product…

I've been searching for this product since I got here in the US. I'm renting an apartment so I dont have the say so in drilling and insstalling. I tried asking the management if they can install one for me but to no response. I'm so used to bidet back home and it's been a big adjustment for me using the bathroom. It's worth the wait, trust me. I received couple of emails updating me of the order shipment but it's really worth the wait. It's hygienic kind of way rather than using just wipes. A fully charged unit can stay up to like 10days. Amazing!

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Clean so easy

The product makes it easier to clean yourself especially with limited movement in the arms so just able to direct the water flow makes it a lot better.Was on a short holiday just recently and it was very useful to take it with me so easy to pack and use when away.

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

It's very good

It's very good. Only drawback is the part which attach to the surface to hold the sprinkler. That thing did not work well on my surface. Otherwise, it is what I wanted.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I used it for the first time and it…

I used it for the first time and it didn’t rinse as well as I expected. Then when I I used it the second time. It didn’t rinse the same thing. So I like the idea. I just wish it was a little cleaner.

7. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Ideal when you need that extra wash

Rinsemate is ideal when you need that extra wash. Easy to use and good power spray. The only reason I didn't give it five stars was that the hook for the wall does not stay and the spray head does leak. I got around this by putting the shower spray head face down into the hole at the top of the container.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I had to get a bidet at home because…

I had to get a bidet at home because multiple dry wipes, followed by wet wipes would never get me clean! A bidet was a lifesaver! The problem was always what to do when traveling. I have tried nearly every single portable bidet on the market, and none were powerful enough to do the job. Then I fell for the aggressive marketing on Facebook, and ordered one of these. To my great disappointment, this unit goes onto the trash heap along with all the others. Instead of a clean tush, you just get a wet dirty tush.

To your reply: I was using the higher pressure mode. Still too weak to do anything other than make you wet.

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Rinsemate-logo

Vastaus yritykseltä Rinsemate

Hello Wayne,

We’re sorry that RinseMate did not meet your expectations. The unit has two power modes, including a stronger setting designed to provide increased water pressure. Please ensure that the higher-power mode is selected, as this can make a noticeable difference in performance.

The RinseMate Team

Saanut 4/5 tähteä

Nice size, decent pressure: more focused spray would work better

Arrived quickly.
I like the large reservoir; I don't have to refill at every use, and I can take the time to try to get a good deep wash.
There is pretty decent pressure, though it would be nice to have more than 2 settings. And the hose, while I like the length, does tend to crimp when it bends, cutting off the water.
The hose is generally too wide: it should be a more narrowly focused spray, to get right to the, um, "sweet" spot. It ends up spraying all over my bum, and I have to use plenty of tissue to dry off.

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If I could give minus five stars I…

If I could give minus five stars I would. I used the RinseMate unit for about a month. It stopped being able to hold a charge. I contacted RinseMate and they told me to send by email videos of the unit and the problem. I tried to reply with the information to the email address and it got bounced back. I was then told to transfer via Google and I don’t know how to do that and there is no reason why I should not send by email except I believe it has been deliberately blocked. I have wasted £59 on this shoddy product and I urge everyone not to buy it and waste your money.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Rinsemate-logo

Vastaus yritykseltä Rinsemate

Hi Jeremy,

We understand how frustrating this has been, especially after the unit stopped holding its charge after only one month. Your email was not deliberately blocked; video attachments can sometimes be rejected when they exceed the email provider’s size limit.

Please contact us at [info@rinsemate.co] with your order number. You can send the footage as shorter clips or screenshots, and our team will review the issue without requiring you to use Google Drive.

The RinseMate Team

Saanut 5/5 tähteä

Simple to set up

Simple to set up; affordable price and easy to use. I have a health condition that often means numerous bathroom visits a day and this product helps, a lot, to reduce discomfort. Perfect when you don’t have the space in your bathroom. ☺️

10. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The Rinse mate is life changing,

The Rinse mate is life changing,
Small , easy to fill, sits discreetly by the toilet and does an awesome cleaning job, The charge lasts along time , I haven’t had to charge it yet , as it came already fully done . If I had to find any faults all I could say is that the part that sticks to the wall could use a screw hole as the suction cup doesn’t work unless you have wall tiles

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I found Rinsemate good …

I found Rinsemate good in communication though their tracking number needs work as it was not given... took just over a week to arrive , i use Rinsemate every day a handy bit of kit for ulcerative colitis suffering.
The sucker cup is hit n miss stick it up wait 24hrs then try holding handle on it... otherwise it will just fall off... better than paper esp if to regular.

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Rinsemate was the answer to our…

Rinsemate was the answer to our dilemma; management
forbids installing bidet system. I discovered ads of Rinsemate in FB - our answer to our dilemma.
I immediately ordered it, and now our problem solved, and we are 1 happy campers.

KEEP UP THE GOOD. JOB, RINSEMATE !!!
Rey

10. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Does the job

As others are saying it did take a while the receive the product (from China) and the suction holder for the handle does not adhere to my marble countertop surface nearby - in my case the toilet back is covered by a cupboard. Also, as some others have said, there has been some leakage around the top at the handle. I'm not sure if this is a result if the position in which you put the handle after use as there may be water still there at the top of the tube that needs to drain down again, but I guess if the handle holder isn't doing the job to keep it in place (to drain the water down) then it's a problem with the holder. Anyway...for me the product does the job. Many users would benefit from starting with some toilet paper then use the stream of water after. It's not a really strong pressure, no, but if used after a bit of paper it does the job. I'm a bit concerned about some reviews with customer service if problems occur. I hope after a few mknths it will continue to charge etc. So far I have not had to charge it - was charged upon arrival. One other thing - the red sticker attached on the container sats 'If seal us broken it is non returnable' - something like that - but on my product the seal was already broken! Also, you have to break it to open the container to take the device etc out - so...this makes no sense. I hold onto hope that this Chine product will continue to work and be good value

10. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Mainly great

I love it. I was doubtful before it arrived, and it took a long time to get here, but it’s brilliant. Yes it’s not as powerful as a fully plumbed one but it’s enough.

My only gripe, and the reason for the 4* is that the suction cap for the head is utterly pathetic. The designers could benefit from looking at IKEA’s Tisken range!

10. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Product

The communication from ordering to delivery was good.
The Rinse mate is great, really convenient and as good as I hoped it would be.
The suction holder doesn’t attach to my plastic cistern, ceramic sink or plaster wall, so I can’t hang the hose, it sits on a small stool next to the toilet.
It’s easy to refill and easy to use.
I still need to use some toilet paper so it doesn’t do away with it altogether.
I haven’t had to recharge it yet as I’ve only had it a week or two, so can’t comment on that.
Over all I am happy with it and recommend the Rinse Mate.

10. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

2-Month Nightmare: Avoid This Company and Their Defective Products

Do not waste your money on RinseMate. Their product build quality is poor, and their customer service is an absolute nightmare designed to exhaust you until you give up.

My handheld bidet unit failed structurally due to an internal snapped plastic nozzle. It completely stopped charging and powering on. I contacted them on June 30th with clear photographic evidence of the physical structural defect. It took them nearly TWO MONTHS of automated, repetitive, and agonizing back-and-forth emails to even process the claim.

Worse yet, their Quality Assurance (QA) team requested that I fill the dead, broken electrical unit with water and turn it on to "film the leak" for them. Doing this to a device with broken internal seals and an exposed lithium-ion battery port is incredibly dangerous and a massive short-circuit/fire hazard.

When I refused this hazardous request and pointed out that the unit is completely dead anyway, they tried to shift the blame onto me. In their final email, they claimed they couldn't verify the fault because I had detached the hose from the bidet unit after it broke—treating a standard detachable component like unapproved "dismantling" to avoid honoring their warranty.

Instead of a replacement for their defective hardware, they offered an insulting 15% discount code to buy a brand new one. I have officially walked away and bought a far better, cheaper alternative on Amazon with actual customer protection. Avoid RinseMate at all costs—terrible manufacturing, hostile warranty policies, and zero care for customer safety.

UPDATE: It gets even worse. After their support agent claimed they "appealed to upper management" to secure me an "exclusive 15% goodwill discount code (RMUP15)" as a special favor for my troubles, I checked my promotional inbox.

It turns out they flat-out lied. Code RMUP15 is actually just a completely generic marketing code sent out via an automated mass email to their entire newsletter list for a "Weekend Upgrade Sale." They didn't offer a single penny of actual goodwill compensation; they just tried to trick me into using a public marketing promotion to buy a whole new device. Unbelievable dishonesty. Avoid this company.

9. syyskuuta 2026
Oma-aloitteinen arvostelu
Rinsemate-logo

Vastaus yritykseltä Rinsemate

Hi,

We’re very sorry for the experience you’ve had. A warranty case should not take nearly two months or leave you feeling that you have to repeatedly prove the same issue.

We also take your safety concern seriously. A damaged electrical unit should not be filled with water or powered on. We are reviewing why those instructions were provided and how your case was handled.

We understand your frustration regarding the discount code as well. Presenting a general promotional code as exclusive goodwill compensation was misleading, regardless of how it was intended, and we apologise.

We would like to have this case reviewed again by a senior team member based on the photographs and correspondence you have already provided—without asking you to repeat unsafe troubleshooting. Please reply to our Trustpilot information request with your order details so we can locate the case and provide a clear final resolution.

The RinseMate Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin