Order of glasses arrived quickly and well packed but even so one was unfortunately broken. This was resolved very quickly via email and a replacement glass is on its way. Very impressed with customer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Some of the best customer service I've received! Items delivered by DPD arrived damaged and another item ordered in error by me. Helpful, efficient, friendly response, by phone and e mail. All sorted... Näytä lisää
Found the perfect table and some other odds and ends, all arrived promptly. Even though the packaging was good and had additonal protection on the corners, the table was damaged, looked like it had b... Näytä lisää
speedy delivery of lovely gold cutlery for Christmas. Great customer service and very happy with the product. Will definitely be ordering again
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Yhteystiedot
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great items
Great items, delivered next day.
1 item was missing, I sent an email in the evening and Ana got back to me quickly and sent the missing item out for delivery the next day! Excellent customer service.
I ordered a citrenella bucket but…
I ordered a citrenella bucket but unfortunately got the wrong item
Customer service advisor Ana dealt with my issue very promptly and I have a new item on the way
Very impressed
Gorgeous glasses
Gorgeous glasses, affordable. Great with replacements on damages, response rate and deliveries in general. One of our core suppliers at the pub!
Quick replacement of broken items
Prompt delivery but unfortunately 2 glasses broken. I contacted customer services and 2 replacement glasses were sent in a couple of days. Very impressed!
Great customer care
I have received my order super quickly. Unfortunately one item was damaged, but as soon as I have reached to the customer care, they’ve replied super quickly and sent me a replacement. All being very kind
Very happy with the service
It's the first time I have ordered from Rinkit and although there was one item missing, the products were well packaged to prevent any possible damage in transit, and when I contacted the team they were more than helpful in resolving the issue. Excellent service.
I have used Ringit many times and have…
I have used Rinkit many times and have never been disappointed, from ordering on their easy to navigate website to paying, is simple, I ordered yesterday and it arrived today, super fast delivery. One of the items arrived broken , not Rinkits fault its the way the Courier handled it, contacted Rinkit and within minutes I had an Email to confirm a replacement was on it's way, super speedy reply and very positive response from Rinkit, look forward to using your site again
Exceptional Mugs .
Bought 6 of there mugs to match my kitchen decor. Wonderful product and great size. Had problems with delivery but not the company’s fault. Customer Services where excellent when contacted and very supportive would definitely buy from this company again.
Excellent Customer Service
I ordered 4 gin glasses from Rinkit but when they arrived they didn’t all match. I emailed them and immediately received a response saying they would send another 2 to match. 4 arrived a few days later Excellent customer service.
Great service, great product
We ordered a set of bowls. First delivery unfortunately contained the wrong item -- mistakes happen. Customer service responded immediately and send out replacements. Half of the set then was damaged due to improper handling by the delivery company. Again, replacements were sent immediately, and this time everything went perfect. A* service, and great product.
I ordered jars and glasses
I ordered jars and glasses , however part of my order was missing . I emailed and quickly got a response to apologise and confirmation of my replacement a few hours later . This has been great service , I received my complete order today , thank you so much Mathilde for handling this quickly and for a great service!
Amazing product & A* customer service!
Amazing product and A* customer service!
Ordered a set of 24 glasses from Rinkit (via Debenhams) and, when it arrived 3 were damaged (only 1 broken, two with a teeeeny chip each).
Emailed them immediately, got a fast response that same evening and, within a couple hours I had replacement glasses on their way to me - no fuss, apologetic and efficient.
Less than 48 hrs later, glasses have just arrived safe and sound and it's like it never happened!
Thanks so much Lucy and the team!
(I order a lot, I neeeeever actually get round to doing reviews, so that I've done this one is a sign of how happy I was with service! I'd definitely say stronger outer delivery box material would be a simple solve to the breakage issues ✨)
Amazing quality hooks for less than…
Amazing quality hooks for less than half the price than elsewhere and they delivered next day for only 3.99! I only received them today and have already made a second order.
Excellent quality of products
Excellent quality of products. Next day delivery.
Very prompt responses, good customer care…
Very prompt responses when item initially arrived damaged in transit. Item replaced.
I mExcellent Customer Serviceade an order and the goods arrived…
I made an order and the goods arrived the next day which I thought was excellent customer service. Unfortunately one of the items was broken I emailed a photo to them and a replacement arrived the next day. Also its amazing value for money.
Extraordinary service
Extraordinary service. Arrived the next day even though it was Evri. I can't praise this company enough and I will be ordering again.
Absolutely great customer service
Absolutely great customer service, had an item that arrived with a anomaly in it and the team had no issues with sending a replacement and when Evri smashed the replacement prior to delivering it, they quickly sent another. Would be great if other firms copied this customer service.
Great service
Fab service fast delivery and great products at very reasonable prices thankyou
I bought yesterday a set of 24 glasses…
I bought yesterday a set of 24 glasses from Rinkit. I ve chose to buy from them because they are selling it a bit cheaper than some other companies.
It was delivered today, as promised, and l am happy with my purchase. The glasses look exactly like the picture and description . Unfortunately, one of the glasses was broken, so l ve emailed Rinkit attaching a picture as well. I ve received a response in less then 30 min., from Mathilde, wich very helpfully assure me that l will receive a replacement in less then a week.
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