Order of glasses arrived quickly and well packed but even so one was unfortunately broken. This was resolved very quickly via email and a replacement glass is on its way. Very impressed with customer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Some of the best customer service I've received! Items delivered by DPD arrived damaged and another item ordered in error by me. Helpful, efficient, friendly response, by phone and e mail. All sorted... Näytä lisää
Found the perfect table and some other odds and ends, all arrived promptly. Even though the packaging was good and had additonal protection on the corners, the table was damaged, looked like it had b... Näytä lisää
speedy delivery of lovely gold cutlery for Christmas. Great customer service and very happy with the product. Will definitely be ordering again
Yrityksen tiedot
Yhteystiedot
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I would not recommend the marble…
I would not recommend the marble tablemats/chopping boards. They are very brittle and get chipped very easily. However, the firm's response to this problem was first class. The items l reported as damaged were replaced overnight with no quibble. The staff were unfailingly polite and helpful, and unusually nowadays, used perfect grammatical English. I can't compliment them enough.
Great products and excellent service
Great products and excellent service. Really impressed with customer service quick response. Love their quality items and clear website
Exceptional Service
We ordered slate table mats through Debenhams online. They arrived on the Sunday. When checking them, we found one mat was broken. I contacted customer service and provided all information they asked for on Monday evening. There was no hesitation in arranging a replacement. The replacement item arrived on Tuesday by 2pm. Exceptional service and all very much appreciated.
First time using this company
First time using this company. Item was damaged however, emailed & within a couple of hours received a response & received replacement in 2 days. Excellent customer service. A few company's could take a leaf out of Rinkit's book on customer service. Will defo use this company again.
Many thanks
Have started using Rinkit on my last 4…
Have started using Rinkit on my last 4 orders have found prompt service,and quick to answer any concerns.
Thank you.
Had faulty goods delivered and they…
Had faulty goods delivered and they sorted the problem straight away very pleased with the customer service and I will definitely be using rinkit again for my purchases
Regards Roy Williams
Great site
Came across the site scrolling on Google, ordered couple of hot water bottles as they were on sale and they arrived next day! Great!
Great Customer Service
Ordered my glasses and they didn't arrive, so I contacted Customer Services and within the day I got everything resolved, with out any fuss.
The very next day my glasses arrived safely.
Great service and very good Customer Service to thanks to Mathilde and the Rinkit team.
Truly amazing company
Truly amazing company, customer service is second to none, my order was damaged in transit so wasn't delivered, i contacted Rinkit who very kindly sent out a replacement, AAA++++
Always Helpful, Great Service.
The customer service at Rinkit is truly world-class. Whenever I’ve faced any issues with deliveries—like damage in transit, which is completely out of their control—they’ve been incredibly helpful and responsive, resolving everything without delay. Their products are consistently high quality and offered at excellent prices. I highly recommend shopping with Rinkit for a smooth and reliable experience every time.
Great prices and products delivered…
Great prices and products delivered promptly.
Great experience
Great experience. Received an item that had been damaged in transit which was of no fault to the company. After contact they immediately sent a replacement for me. Excellent service and the product is great.
Great company excellent products
I have bought a number of marble table mats and coasters. The products are well made and are reasonably priced. Evri lost one parcel which was replaced straight away , one mat was broken courier again replaced within hours and two coasters were faulty again replaced straight away. It's when something goes wrong and how the company handles the problem is the key hence 5*
Quick response
After initially sending the wrong colour mugs, they sent the correct ones the next day and didn't ask me to send the others back, so I donated them to Oxfam.
They were very quick to respond and didn't charge me any extra.
Well for a start I ordered 2 items and only received 1
Well for a start I ordered 2 items and only one turned up so I emailed them to let them know they put the missing item in the post and I received it the next day I have never known a firm with such a quick response so pleased with them
I had a problem with delivery
I had a problem with delivery. I spoke with Ana who was very helpful. It was the delivery company at fault but Ana delt with my complaint and within half an hour all sorted and new delivery on it's way.
Well done and thanks great service.
Excellent customer service
I had a problem with the delivery of an order of some glass mixing bowls. The customer service provided by Viktorija in resolving the issue was excellent. She was able to resolve my problem very quickly, professionally, and cheerfully. I will order from them again.
Retuning an item
I wanted to return my item and they were so fast to respond amd issue a full refund.
A real pleasure to deal with ..no fuss or anything .. will gladly ship with them again.
Great product
Great product, sensibly priced. I had some queries that were answered immediately so would definitely recommend.
I had a delivery of two chairs via…
I had a delivery of two chairs via rinkit, which I purchased through Tesco market place (3 points for every £1!) one chair had a minor fault and I asked to return item, I was sent a replacement within 2 days no quibbles or questions(just a photo of the damage)
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