Order of glasses arrived quickly and well packed but even so one was unfortunately broken. This was resolved very quickly via email and a replacement glass is on its way. Very impressed with customer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Some of the best customer service I've received! Items delivered by DPD arrived damaged and another item ordered in error by me. Helpful, efficient, friendly response, by phone and e mail. All sorted... Näytä lisää
Found the perfect table and some other odds and ends, all arrived promptly. Even though the packaging was good and had additonal protection on the corners, the table was damaged, looked like it had b... Näytä lisää
speedy delivery of lovely gold cutlery for Christmas. Great customer service and very happy with the product. Will definitely be ordering again
Yrityksen tiedot
Yhteystiedot
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Replacement of damaged bowl on delivery.
I have also been on the receiving end of Ana and she has helped to replace a damaged glass bowl that was damaged before it was delivered to me.
Great response time and politely worded emails. Thankyou so much Ana. Wonderful service. Thankyou Rinkit & Co.
Waiting for a refund
I sent a parcel back to Rinkit, which was not needed and waited for my refund which didn’t come in the due time expected. I got in touch with them via email, they responded in a matter of 2 hrs, delt with my concern immediately and my refund was sent within 24hours.
Great customer service, thankyou
Fast, effective first rate customer service
I received an order promptly but there were imperfections with the enamel plates. I raised the issue to Rinkit who responded quickly and resolved the problem by arranging to replace the plates immediately. Definitely the most responsive and fasted customer service I have received.
Ordered a set of dessert bowls for a…
Ordered a set of dessert bowls for a friend and a set of glasses for myself, absolutely in love with the designs. Customer service was quick and efficient. Great service overall!
Efficient service
My table unfortunately arrived damaged, however on telephoning Rinkit resolution was fast and efficient, very rare these days! Well done and thank you.
Fabulous fast & efficient customer service
Had a slight problem with one item & the customer service was second to none! They were super quick in responding & resolving the query. I couldn’t recommend this company more. Thank you for your help.
prompt delivery and excellent service
prompt delivery and excellent service. Quality photo frames
Great customer service.
Great customer service.
My order arrived damaged, but Marija sorted it out very quickly. She sent 7 replacement items straight away and told me I didn’t need to return the damaged ones. Everything was easy and stress-free.
Very happy with the service and would happily order from Rinkit again.
Great customer service
Great customer service
Had a low value item from Rinkit - a doormat - go missing with Evri twice. Once via Amazon, once direct. Contacted Rinkit who apologised and sent a replacement immediately.
Can't fault their customer service.
My last review was removed as being 'fake' in spite of me sending a copy of my invoice (invoice no 11179554) to Trustpilot.
Great products and excellent customer service
I ordered a few things from Rinkit recently and am really impressed with the quality of the products, the prices and the customer service. They've been really helpful and resolved an Evri delivery issue really quickly. Highly recommend!
Absolutely appalling
Absolutely appalling, ordered on Friday 2nd January for Saturday delivery, not seeing the information i have since found out and what they keep repeating to me stating they cant guarantee delivery for Saturday, ok so Monday I was expecting it, its now the 7th and still no delivery, repeated emails to them and repeated responses, its gone from 24 hours to now 48 hours and again another excuse, I think its time i find another company to deal with, there customer service on this occasion is a disgrace and they dont seem to give a dam about the customer (me), I wont be accepting the delivery when and if it does get delivered, I will NOT be paying the return postage and they have failed with there delivery, consumer rights
Responsibility: The seller is responsible for the goods until they are in your physical possession, not the delivery company.
Therefore i will just leave the parcel wherever it is left, inform the company to have it collected
Absolutely superb customer service.
Absolutely superb customer service. The water glasses I bought were beautiful. Unfortunately the courier handed me a damaged oil spray bottle (the 'fragile' plastered all over the parcel was clearly missed by them, and I contacted Rinkit. They despatched a replacement immediately and it arrived in time for xmas!
Speedy delivery and great customer service
Second time ordering box frames from Rinkit - both times I’ve had speedy delivery. I received one faulty item (chipped glass on a frame - which was sealed). They’ve responded straight away and are sending a replacement. Excellent service and I’ll continue to shop with them.
Excellent customer service
Excellent customer service. One item wasn't in stock so immediately let me know. Another item didn't arrive & they sent a replacement that was with me two days later. All items seem good quality & would recommend
Thank you Rinkit for sorting my problem…
Thank you Rinkit for sorting my problem and sending my order super quick.
Great service as usual.
Thank you.
Excellent customer service and good quality glasses
I have experienced the most excellent customer service from Rinkit, I ordered some martini glasses, which were very good quality and at a great price, however, when the parcel arrived one of the glasses was broken in the post, I reported this to the customer service and had a reply straight away with an offer of a refund or replacement. I wouldn’t hesitate to recommend this company.
Folding tables purchase
We purchased two of Rinkit's folding tables as we have a larger number of people coming around for Christmas day, and our usual dining table is not big enough.
First of all this is a quality product, well made, sturdy and ideal for festive Christmas meal.
One of the tables did have some damage on arrival, but that is when you see how good a company's customer service is, and I have to say in the case of Rinkit, it was exceptional.
I purchased the product from Amazon, so had to go through Amazon's return process, which only offered the option for a return and refund. But on completion of the return you are given the Rinkit's customer services phone number. I called the number to explain the situation, and Ana was extremely helpful. She sorted our the situation in a couple of minutes, and a replacement table arrived the next day. Fantastic customer service. I would definitely buy from Rinkit again.
Order problems …
Had previously experienced problems with my order . One phone call from Lauren and all has been corrected , thank you very much
What a great company to deal with
What a great company to deal with. Now on my second order from ringkit. Item arrived promptly and on time. Sadly as it was glass ware one was damaged in transit. I emailed the Customer service team and got a fabulous response within minutes, apologising and sending a replacement-Thank you Ana
In short great company, products with fab pricing and excellent customer service tema
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