Wonderful small business that took the time to get me fitted correctly and answer all of my questions while showing me all the options. Other tack stores refused to even fit me unless I committed to b... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I could not love this shop more. Susanne is so personable and offers great advice as well as stellar customer service. I have placed a number of special orders and they all come through perfectly. Gre... Näytä lisää
I am super happy I was able to be fitted for a new helmet by Susanne at Lamplight over the USDF Region 2 Championships in September. My go-to helmet had changed their sizing and the new model no longe... Näytä lisää
Everything about Everything was great. However, pretty sad the pad and jacket were such drastically different colors even though it said the same color and brand and all. Wanted as a matching set for... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome! We're all about one thing - offering busy amateur equestrians the best overall experience in discovering the best in performance training apparel, horse show apparel, horse gear and barn gear related to the disciplines of Dressage, Hunter/Jumpers and Eventing. 30-Day Returns & Exchanges, Expert advice to help you with helmets, boots, and any question you may have. We are an online shop and a vibrant Facebook community. We host regular shoppable live stream sales to show you items up close, and see how they fit, as well we pop up at midwest A circuit shows too. We carry bridles, horse tack, saddle pads, dressage pads, show shirts, show jackets, show coats, halters, horse boots, horse blankets, turnouts, fly sheets, flt veils, training shirts, sunshirts, breeches, leggings, grooming supplies, fly control, hoof care, grooming brushes, horse shampoo, and many other essential items for you and your horse.
Yhteystiedot
Yhdysvallat
- rideordieshop.com
4,8
Erinomainen
126 arvostelua
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Love the hairy pony bag!
I bought a pre order item. I’m happy with the updates I received on the status of my item. Shipping was fast and reasonable.
31. joulukuuta 2025
Website was easy to use
Website was easy to use. Received my order in a timely matter. Even though I am returning my order It was hassle free! Would order from this store again. Highly recommend.
2. tammikuuta 2026
Thanks, great product
Thanks, you came through with my delivery about a week after Christmas. My only issue is your “guarantee” of delivery by Christmas was quickly dismissed due to delays in customs. I could go on and on about my industry where late shipments can idle thousands of assembly plant workers, hence measures are taken to assure they don’t happen. You might think Christmas is not that important, but in fact it is quite important to many people. Make a guarantee, plan for problems, deliver on your guarantee.
31. joulukuuta 2025
Vastaus yritykseltä Ride or Die Equestrian Shop
Hello Richard, Happy New Year. We understand the frustration that US Customs delays caused in the timely delivery of the Hairy Pony Brush Collection, and especially at Christmas. This is not lost on us. These were unanticipated, and randomly created by the US government. We have imported these limited edition items for years without issue. However importing circumstances have changed significantly (and change often) in the last few months.
As we have explained to you over several emails throughout this process, this was a limited edition pre-order item that was shipped in an orderly and timely fashion from Hairy Pony in Australia to us here in the US. Two boxes of inventory containing the last 9 collections were pulled by US Customs for additional inspection and held for a total of 9 business days beyond what is typical or our control. Once cargo enters CBP unit of the US government, no private business has any control over the timing or the outcome. We also had a president signing executive orders that closed US Customs for a total of 4 extra federal "holidays" with the stroke of a pen, as well as mounting staffing shortages at Customs and Border Patrol. None of these circumstances were foreeable or predictable.
Given that these were limited edition, numbered kits, globally pre sold (and sold out), it was impossible for us or for Hairy Pony to just "create" more or get them to us/you any faster. We did offer refunds as well as ample, proactive communication as circumstances arose - and you chose to have the collection shipped as soon as it arrived. We shipped it out within 10 minutes of the boxes arriving from customs.
We take our service expectations very seriously. We also hope that our customers can understand that we do not control the US Government (boy would we change a few things if we could).
All the best - Susanne Dawursk, Founder Ride or Die Equestrian Shop.
Wonderful experience
Wonderful experience. My items were exactly what I ordered and fast delivery.
29. marraskuuta 2025
Best place for everything equine!
One of my favorite tack shops! Suzanne the owner is super lovely and her entire team works to bring their customers the very best of everything equestrian. Fast shipping, great communication and customer service. I highly recommend!
4. huhtikuuta 2025
Always great customer service
Always great customer service, fast shipping and quality products!
31. lokakuuta 2025
Super price & shipped quickly
Super price & shipped quickly! So nice to try a new brand!!
28. lokakuuta 2025
Fun live show purchase
Fun live show purchase! Excellent turn around time from invoice to delivery. Live sales are a great way to get details about existing and new merchandise!
28. lokakuuta 2025
I always had a great experience dealing…
I always had a great experience dealing with Ride or Die Shop, great customer service and quality products! The live sales are a lot of fun!
28. lokakuuta 2025
Great ordering. Experience and have ordered again
Packaging personalized note quick delivery . Welcome treats were fabulous
17. lokakuuta 2025
Great items and super personalized service
They had exactly what I was looking for, answered a request for info quickly, and made a recommendation that helped me better understand the sizing of an item. Shipping was fast, got what I wanted and was surprised with a few cute gifts in the package too! Super friendly and personalized...boutique style when so many sites have gone big box. Highly recommend and look forward to shopping with them again!
22. lokakuuta 2025
As always great quality products for a…
As always great quality products for a reasonable price. Very knowledgeable about products and sizing
10. lokakuuta 2025
I love my jacket and it fits perfectly
I love my jacket and it fits perfectly. They really describe the sizing well
6. lokakuuta 2025
Ride or Die Had the Scissors I needed
Ride or Die was the only one that had the scissors I needed in stock. Price was reasonable and they were shipped quickly!
3. lokakuuta 2025
Perfect advice for a perfect fit
Perfect advice for a perfect fit. Shipped quickly.
30. syyskuuta 2025
Item was priced competitively
Item was priced competitively, shipped promptly, and arrived in new condition. Appreciated the hand written note. Great order experience. Thankyou
24. syyskuuta 2025
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