Retirement Line Arvostelua 

Very satisfied with the service I received. I was initially interested in taking out an annuity but was not sure how it all worked. Thomas Handley patiently explained all the options making sure I understood and was fully informed before I made any decisions. Once decided, my application itself which included a pension transfer, was very ably handled by Scott Mulhern successfully setting up my annuity and liaising with the pension companies. Throughout, communication was excellent with regular updates. I felt I was in the hands of trusted professionals and it was very reassuring knowing that they were working on my behalf

The service i recieved was very helpful they took me through the process of getting my pension payments step by step. I would like to thank everybody involved.

From the initial call to the final annuity set up, Retirement Line provided clarity and fast communication. Ed Starling first took my account and set up meetings as and when required to guide me through the annuity process. It was advantageous to have an experienced broker backed with a large company, who were able to get a preferential rate. I did the maths and yes, it really is better! Once the application was sent, John Quinn managed my case and kept me in the loop all the way, promptly and professionally answering my queries. There were some aspects of my annuity that were different to a standard, but it was handled without any issues. I did have a problem with the annuity provider delaying, which caused a drop in the rate. However, Retirement Line were able to 'weigh in' and negotiate an acceptable rate. All in all, it was a seamless experience which took the stress out of setting up an annuity. With this amount of money involved, it pays to leave it to professionals and I would gladly recommend Retirement Line, particularly Ed Starling and John Quinn.

Explained all options clearly, very patient and efficient. Gave me confidence to move ahead.

Professional service made the process easy

The Retirement Line provided a very efficient and professional service throughout the process of setting up an annuity from my two workplace pension funds. There was a very streamlined approach to providing initial quotes, guiding me through the application process for my chosen annuity, liaising with the pension companies and co-ordinating the transfer of funds and issue of my new policy. Communication was excellent throughout the process with regular detailed updates and explanation of any issues with the pension companies. Both Joshua Lawson (the annuity specialist who provided the initial quotes and co-ordinated the application process) and Scott Mulhern (the customer relations consultant who followed the application through to completion) were extremely helpful at all times and very prompt in responding to queries.

I was hesitant at first but Rick was very patient and put all my fears to bed. Both Rick and Matthew kept me informed the whole time. Would recommend this company especially for nervous people.

Really easy to work with and very professional from start to finish.

This was a smooth process from start to finish. They were very patient with me, especially as I couldn't make up my mind which option to choose. Rick Holdaway and Jasmine Soulby kept me up to date with my options and the progress of my pension once I had decided on my final option. I would recommend Retirement Line to anyone sorting their pension.

Very professional and polite, made the process easy. Lucy and Jonathan kept me informed at all times and were quick to respond to my emails and phone calls. Thanks to you both, much appreciated.

I was given lots of information, in a clear way that I could understand, was guided through the process of sorting out my annuity, with ease and patience . Communication from Rick and then Beate was excellent, each step of the way. Made the whole thing less daunting .
Well done all

Great customer service which I found the best after talking with different companies. They were always updating me how the transfer of funds to my current pension policy was progressing. A special mention to Thomas Handley and Andrew Rist, both have been superb in getting me a better deal than I was expecting, I cannot recommend them highly enough.

From making the first enquiry call to getting my pension all sorted, Retirement Line were fantastic. Johnathon & Roland simplified & kept me updated throughout the whole process. I can’t praise them enough. I would highly recommend them.

Having been referred to Retirement Line, my first point of contact was Oliver Scott. He explained the process, arranged for quotes and answered all my queries promptly. After making my decision I was introduced to Roland Ewins who kept me updated on the progress of the policy. It was all dealt with quickly and efficiently. Quicker than the initial estimate of 8-10 weeks. I highly recommend Retirement Line.

Great service. Excellent comms. Would recommend. Also would like to thank Ben Payne and Danny Page in particular for always keeping me aware of the progress. Thank you.

Thorough explanations at every stage, with a supportive approach. I'd like to single out Oliver Scott and Matthew Gordon for unstinting support, particularly in dealing with an issue with the prio fund-holders.

So impressed with the service I received and exceeded all my expectations. I was confused to how to take my pension forward and George Gilbert made my choices clear and straightforward. As well as George, must praise Ben Payne and Safeen Kauser who were excellent keeping me updated and taking me through the whole process of setting up my Annuity. Feel so fortunate that I contacted Retirement Line, their customer service was above board and would highly recommend them.

A very easy process , thanks to Alison and Beate. From first contact to completion, they both kept me informed and provided a first class service. Many Thanks