Foi a primeira vez a usar o Resumelab, gostei imenso, superou minhas expectativas, com a ResumeLab consegui fazer um currículo rico e poderoso, capaz de chamar atenção dos empregadores ou mesmo dos e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It's okay. But, only download as a PDF (or plain text - what's the point!!) when not all ATS systems can scan PDF, it needs a Word format download option to increase ability to edit (see below).... Näytä lisää
Yritys on vastannut
Resume lab made it easy to create a striking resume. Fine tuning the spacing and alignment was fairly easy. I get compliments from the resume nerds out there about how well organized my resume is.... Näytä lisää
Yritys on vastannut
I need to let you know that the resume formats are bit outdated. You could do a lot more to improve the formats. Also many standard fonts like Arial,Times New Roman, Calibri, Cambria are not available... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Make a great resume. Simply. Create a powerful resume and cover letter in minutes. Make recruiters want to hire you. Get the job you’ve been dreaming of.
Yhteystiedot
LABS Limited, H.P. House 21 Laffan Street, Hamilton HM09, Bermuda
- 888.985.4543
- contact@resumelab.com
- resumelab.com
4,0
Hyvä
786 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Aplicación muy amigable y fácil de usar.
Aplicación muy amigable y con multiples opciones para elaborar tu currículum. Muy completa.
25. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hola,
Te agradecemos muchísimo tu reseña. No hay mayor satisfacción que saber que nuestros clientes están contentos.
SCAM
if you forget to cancel the 2,4$ inscription u pay 24$ a month and it's written in small letters so that u don't know about it.
25. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
We’re sorry to hear about your experience and any frustration caused. To clarify, our 14-day trial transitions to a monthly subscription to ensure continued access without interruption. This information is provided before, during, and after purchase, including in the confirmation email.
We’re glad to see your subscription was canceled on time. If you have further concerns, please don’t hesitate to reach out to us for assistance.
Best regards,
Customer Service Team
Vastaus yritykseltä ResumeLab
Hello,
We appreciate your feedback and are glad to hear you find our product easy to use with different formats.
Fue fácil y rápido de realizar
Fue fácil y rápido de realizar
22. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hola,
¡Gracias por tu reseña! ¡Nos alegra haber podido ayudarte!
Great prompts for CV building
20. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
We're so glad to hear that you found our prompts helpful for building your CV. We strive to provide resources that empower individuals to present themselves effectively.
Great UI but there should have been…
Great UI but there should have been option to select half star as well while building CV.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
Thank you for your feedback! We’re glad to hear that you like the user interface. We understand your suggestion about adding a half-star option for building resumes, and we appreciate you sharing that insight. While our current design focuses on full-star ratings to streamline the process, we’re always looking for ways to improve.
Your input is valuable, and we’ll definitely consider this suggestion for future updates. If you have any other ideas or need further assistance, please don’t hesitate to reach out to our support team!
Frustrating Experience with ResumeLab: Unjustified Charges and Poor Customer Service
My experience with ResumeLab has been extremely frustrating. Since May 2024, I've been charged for a subscription I never actively used. When I discovered these charges, I immediately cancelled the subscription on November 5, 2024.
I've repeatedly requested a full refund for all charges since May, as I never used the service. My profile even contained incorrect personal information (wrong name), proving I never accessed it. Despite clear communication, ResumeLab's customer service has been unhelpful and unresponsive to my specific concerns.
Initially, they offered to refund only €11, then €23.95 for November 2024 alone. This is unacceptable given the months of unused service I've been charged for. Their responses seem AI-generated, ignoring the details of my situation and requests.
I've cited German consumer protection laws (§ 312g BGB) to support my case for a full refund, but ResumeLab continues to sidestep the issue. Their poor customer service and refusal to address my legitimate concerns have left me with no choice but to warn other potential customers.
I urge ResumeLab to review their customer service practices and provide a full refund for services never rendered. I expect them to contact me directly to resolve this matter promptly.
Update to my previous review:
I appreciate that ResumeLab has partially addressed my concerns by refunding the charges. However, there are still unresolved issues:
ResumeLab has not responded to my request for €210 compensation for the inconvenience caused, including having to cancel my credit card.
Their response did not address all the specific points raised in my original complaint.
While I acknowledge the refund as a step in the right direction, I'm disappointed that ResumeLab hasn't fully resolved all issues or provided a comprehensive response. I urge the company to:
Address the compensation request
Provide a more detailed response to all points raised
I remain open to further communication to resolve these outstanding matters completely. Unfortunately, I find myself compelled to use this platform to obtain an appropriate response from ResumeLab. My direct communication attempts have so far been met with automated, AI-generated replies that do not address my specific concerns. I hope that this public review will motivate the company to seriously address my open questions and provide a personal response tailored to my situation.
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
We sincerely apologize for the frustration and inconvenience you experienced. We appreciate you bringing this to our attention and giving us the opportunity to address your concerns.
After reviewing your case, we were able to locate your account and have provided refunds as a sign of goodwill. Please allow 7–10 business days for the refunds to reflect in your account.
Your feedback is invaluable to us, and we will use it to improve our customer service and subscription processes. If you have any further questions or concerns, please don’t hesitate to reach out.
Thank you for your patience and understanding.
Best regards,
The ResumeLab Team
I couldn't download a Word version
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
We're sorry to hear about the difficulties you've encountered. If you're having trouble downloading your resume in Word format, we recommend reaching out to our support team directly for assistance. You can contact ResumeLab via email at contact@resumelab.com, and they will respond within 24 hours to help resolve the issue.
Thank you for bringing this to our attention, and we hope to assist you promptly!
Best regards,
Customer Service Team
Helped write resume but thats all I…
Helped write resume but thats all I needed
8. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
Thank you for your review. Glad we were able to help!
Dejar los planes mas económicos
Dejar los planes mas económicos
3. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hola,
Gracias por su comentario. Agradecemos su interés en nuestros servicios y valoramos sus sugerencias sobre opciones de precios. Nos esforzamos por ofrecer planes que se ajusten a distintas necesidades y presupuestos. Si tiene alguna otra recomendación o pregunta, no dude en contactarnos.
lesssgooooo
6. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
Thank you for sharing your experience with us!
Let's see..
Let's see... the company says that the unauthorized enrollment of a monthly subscription was announced before, during and after the initial 2 weeks subscription. But the doubt remains--where? Where in God's good earth was it announced that I was being enrolled in a monthly subscription? I still can't find it.
Wait! There's more. Then they say that the money has been reimbursed. What they don't say is that it's not being reimbursed entirely and that for them to agree to reimburse 72% I've had to email them over 10 times. Are you going to reimburse the other 3 months I did not subscribe to and didn't receive any service for? Or should I keep emailing your costumer service people?
6. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
Thank you for reaching out and sharing your concerns. We apologize for any frustration you’ve experienced regarding your subscription and refund process. To assist you further, we’ll reach out to you via Trustpilot to gather more information and locate your account. This will help us review your case in detail and provide any additional support needed.
Thank you for your patience, and we look forward to resolving this for you.
Best regards,
Customer Service Team
Great Resume Builder
Great formats. Helpful auto fill. Helpful tips and spell check. Sharing options. Easy to use. Highly recommend.
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
Thank you for your kind words! We're thrilled to hear you're enjoying the features and ease of use. We appreciate your recommendation.
I was nervous to write my first resume…
I was nervous to write my first resume but the format and “guided tour” effect of ResumeLab was so straightforward and helpful I quickly started enjoying it!
3. marraskuuta 2024
Vastaus yritykseltä ResumeLab
Hello,
We are thrilled to hear that you found ResumeLab helpful and enjoyable! It's wonderful to know that our format and guided tour helped you overcome your initial nervousness and make the resume writing process more manageable.
I really liked it!
I really liked it!! So many good templates and help writing things! Perfect for resume help
27. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
We're so glad you found the templates and writing help useful! It's our goal to make resume writing easier and more effective.
Vastaus yritykseltä ResumeLab
Hello,
We're so glad to hear that you found our service helpful. We appreciate your kind words and positive feedback.
It was great using ResumeLab
It was great using ResumeLab
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hello,
You made our day with your review, thank you!
fue buena
fue buena, pague lo necesario quizas cuando nececite otro me suscribo nuevamente
27. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Hola,
No sabes la alegría que nos ha dado tu reseña. ¡Mil gracias!
poco tempo per fare un cv di classe
sono riuscita a fare in poco tempo un cv di classe che da sola non sarei stata in grado di fare. Consigliato vivamente a tutte/i coloro che cercano lavoro!
18. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ResumeLab
Ciao,
Grazie mille per la tua recensione positiva! Siamo felici che tu sia riuscita a creare un CV di classe in poco tempo e che la nostra piattaforma ti sia stata utile. Il tuo consiglio è molto apprezzato!
It made helped me make my resume look…
It made helped me make my resume look professional and I can't thank this company enough
22. lokakuuta 2024
Vastaus yritykseltä ResumeLab
Hello,
We're thrilled to hear that our service helped you create a professional resume. It's our mission to empower individuals like you to showcase their skills and experiences effectively. We appreciate your kind words and are glad we could be of assistance.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.