Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Näytä lisää
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Näytä lisää
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Yhteystiedot
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Yhdistynyt kuningaskunta
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Feel very happy that our freezer has…
Feel very happy that our freezer has been repaired and by the service we received from The Repairguys via Samsung.
Although this was the third visit necessary to complete the repair, and it was a long 3 hour appointment to do the work needed, we were happy with Matthew and the communication we had throughout.

Vastaus yritykseltä Repairguys
Scott must have a magic wand because…
Scott must have a magic wand because when I turned the tv on in front of him the problem had gone away. He did say that Samsung had issued an update. He fixed the sound bar problem by looking and changing the location of the HDMI cable on the tv.
Thank you Scott for a speedy repair.

Vastaus yritykseltä Repairguys
Matthew is a master of his trade
Matthew from The Repair Guys came to fix my dishwasher. I’m not the expert here but I don’t think it was an easy fix and it took a lot of fault finding to get to the point where he could resolve the issue and fix the appliance.
I watched him take the unit apart with practiced ease as he delved further and further into the component parts. Not only did he fix the machine, his root cause analysis identified errors made during the install which contributed to the machine becoming faulty and they were also rectified. Everything was fixed and put back together in no time.
As well as his obvious professionalism and expertise, he was very polite and respectful, not to mention, a contortionist as he had to get into some awkward positions whilst taking the machine apart.
I only have positive comments for Matthew.

Vastaus yritykseltä Repairguys
My washing machine started knocking
My washing machine started knocking. In less than a week it had been diagnosed, new part ordered, fitted and machine tested. Matthew and Peter were both consulate professionals who knew their trade. Very highly recommended.

Vastaus yritykseltä Repairguys
First class service from beginning to end.…
We were kept informed of the time of arrival and have been so impressed by them.
Scott brought our microwave back and volunteered to unpacked it, put it back into position and switch it on to make sure it was ready for use for us. As two elderly people we have been immensely thankful for the first class service we have received. We couldn't possibly expect more. Thank you so much.

Vastaus yritykseltä Repairguys
Amazing
Amazing, fixed my tumble dryer without any problems. Thank you so much

Vastaus yritykseltä Repairguys
very professional and polite
Matthew came this morning to see what was wrong with my tumble drier. He was very prompt. He managed to find the fault very quickly but unfortunately had to order a new motor.
Matthew was very polite and chatty.
I was very impressed with the livery on the his van. It looked very smart and professional.

Vastaus yritykseltä Repairguys
Scott was very efficient,
Scott was very efficient,
Polite and very skilled and resolving issue with LG TV. Whole process from booking repair, the comms and fix were excellent.

Vastaus yritykseltä Repairguys
Overall great experience
Matthew arrived within the allocated time and provided an update before he arrived. Freezer is completed broken so he couldn’t fix it but he was friendly and very helpful.

Vastaus yritykseltä Repairguys
Job done
Matthew came today and managed to repair our Rangemaster. He was able to successfully work out the problem that had been causing the issues over several months. He was very polite and efficient and was very knowledgeable. We have our cooker working again.😀👍

Vastaus yritykseltä Repairguys
Very satisfied customer
Matthew the engineer was very knowledgeable about the problems with our dishwasher. He solved the problem and gave advice as to how to avoid a repeat.

Vastaus yritykseltä Repairguys
So our 3 month old samsung fridge…
So our 3 month old samsung fridge freezer stopped working, we were visited by Matthew from the repair guy.
When I say this guy knew his stuff I ain't joking, he was so knowledgeable about the product and to top it off he was a great guy. Freezer back up and running like new.

Vastaus yritykseltä Repairguys
First class service from Matthew at The…
First class service from Matthew at The Repair Guys again. Repaired our dishwasher. Highly knowledgeable, friendly, on time, tidy and did a brilliant job. Highly recommend and Matthew is a credit to the company.

Vastaus yritykseltä Repairguys
Great service
Great service. Job done. No particular urgency our end. Thankful for the good communication.

Vastaus yritykseltä Repairguys
Scott collected my microwave for…
Scott collected my microwave for repair. Was kept informed of progress and it was returned repaired with text messages and calls informing me exactly when arriving. Very good service.

Vastaus yritykseltä Repairguys
Excellent service very efficient and…
Excellent service very efficient and courteous lovely job TV looks brilliant thank you very much

Vastaus yritykseltä Repairguys
Quick response to the problem with the…
Quick response to the problem with the television, contact with the manufacturer to sort out the issues and generally a good service.

Vastaus yritykseltä Repairguys
I have been really impressed with the service
I have been really impressed with the service. Very quick call-out time. Scott, who did the repair, was very efficient and fixed everything. This is the second time I've now used them, and on both occasions Scott has been brilliant with our televisions. Thank you so much.

Vastaus yritykseltä Repairguys
Matthew was brilliant
Matthew was brilliant and provided a top-tier service. He was very quick, friendly, and diagnosed the issue with my tumble dryer immediately. He explained exactly what was wrong and ordered the parts straight away. Even though he warned me that parts might be tricky to source due to the specific brand, he assured me he’d do his best to get it sorted. I wouldn’t use anyone else for my appliances now—highly recommend

Vastaus yritykseltä Repairguys
Matthew from Repair Guys is brilliant
Matthew from Repair Guys is brilliant. He came out within the allocated time slot and also let me know he was on his way, which was very helpful. He was very knowledgeable and very helpful in giving his advice. Very quick to work out the issue with my fridge. 100% recommend

Vastaus yritykseltä Repairguys
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