relay.delivery Arvostelua 

They are dreadful left packages on doorstep and items stolen. They claim it was left in a safe place and put a picture of the items being left on a doorstep is hardly a safe place in a row of terrace houses! Shame on such a corrupt so called delivery service you need shutting down

Worst delivery company I had misfortune to come across with due post parcel as seller on Vinted
Customer service a joke mild word put it at absolute joke !!
AVOID!!!! am in process of take higher
Report this company stop other customer go thou same this is in progress!

Very horrible ; terrible experience of delivery

This company need trading standards to get involved I paid for my item on 15th October used their tracking said courier picked up 3 days ago so where is my parcel no sign of courier and no sign of any communication from relay, are they just a fake scam company . TRADING STANDARDS PLEASE INVESTIGATE

Nothing but problems with these Fools.. Having spent most of their time trying to get me to have my parcel delivered to some random parcel shop..For their ease not mine.. Yet again they try and deliver on a Sunday,, despite instructions clearly saying it's a business address and not open at weekends.. SO.. Again.. they bung it over the fence and leave it out in the rain.. AGAIN.. !! So.. Now seller is having to issue a refund for damaged goods.. and lost a long term buyer.. So Seller.. Don't ise these fools.. they've got less than one star reviews for a reason

Always a really poor service. Why anyone would use you is beyond me. You need to step up! You're not even providing a service. The customer shouldn't have to chase every parcel.

Very disappointed in Relay delivery service.
I have been sending parcels out and it’s taken many weeks for my parcels to arrive with Relay.

Other parcels are arriving from other companies within days.
I have been using them for Vinted.
Definitely won’t be using them in the future!

Hey everyone I have just realised that the relay I am dealing with is actually relay tech who seem to have good reviews because everyone is posting the -ones under relay. We all need to copy them across to relay tech. That is the email that I was directed to when I queried my deliveries and I have heard nothing

Unbelievably shit courier, lost my parcel and terrible (basically non existent) customer service. Got a notification my parcel arrived, went to the shop to collect it and it wasn’t there.

Abysmal, all the reviews are true.

Even if the package is going to be delayed by 2 weeks I'd appreciate at least some communication - some news is better than no news. I'd petition for the company to be dissolved.

Over the year of 2025 and 2026 really has lost 11 of my parcels and I have to wait 1 month each parcel to get my refund I would advise everyone not to choose really

Ordered a parcel from Vinted which was sent out for delivery the same day by seller , this was on the 17th of October i was supposed to received my parcel on the 21/22nd of October, i have now waited 3 days after delivery was due and am now being told i will revive my parcel from now (26th october) to the 20th of november !!! This company should not be have responsibility for parcels people have paid for .

Just dont use them else you'll be frustrated

Day 10 and still no parcel. How on earth can it take this long to deliver a small parcel. Needed it a few days ago. Ordered in plenty of time. Terrible delivery service.

Order was out for delivery, 1 stop away and then said it was delayed and they would be in touch- this didnt happen. I emailed and eventually got a reply saying it would be here (3 after the day it should have been delivered). Still no parcel. Avoid wherever possible!

Absolutley dire service 3 parcels posted on the 10th October still not recieved finally recieved email saying parcels had arrived at pickup point on the 25th Wraggs Royton made two visists and they are not ready for collection still,Im away tomorrow so now going to be even longer.
Evri/hermes no never anywhere near as poor and thats saying some.
Im a very placid person normally but their service has left me fuming avoid at all costs.

Absolutely disgusting company. How can so many parcels go missing. They real need looking into.

Tried to deliver at 9pm which is far too late for any delivery unless you have requested a specific slot. Took 2 pictures as proof but both were in the driver's hand so no proof that they were put in the safe place as stated and delivery was no where to be found. No easy way to contact them so feels like a scam.

If I could give a 0 star I would. I don’t understand how Vinted has allowed them to be an option for delivery. My parcel has been delayed for more than 15 days now. Just ridiculous, seems like they thrive on bad reviews, seems like one of their goals is to provide the absolute most pathetic service out there and they’re number one at doing so. I asked for some sort of update on my delayed parcel and received no communication back from them despite of raising 2 requests. I pray the company stops existing soon.

Slow, slow, slow...And when I get a notification saying it's been delivered I can't get it because the the app is down at the delivery place! One more delivery and I'm done with Relay. It used to be Evri that got all the stick!