I had waited for months to hear an update and was finally contacted two weeks ago by Lauren. I was told there is new management now and the communication for the last two weeks has been brilli... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I had waited for months to hear an update and was finally contacted two weeks ago by Lauren. I was told there is new management now and the communication for the last two weeks has been brilli... Näytä lisää
Yritys on vastannut
STILL waiting to receive my payment. On the 9/9/25 I received a email from Anna who now doesn't work for the company....in this email are the following words..."We’re preparing your... Näytä lisää
Yritys on vastannut
Be aware this company delays payment of funds. After talking directly with hmrc, Who confirmed the payments from them had been paid out directly too this firm . There still saying it’s two... Näytä lisää
Yritys on vastannut
After a rocky patch with poor communication and being left in the dark, Lauren reached out to me at the start of the year to let me know that the company had changed management and we’re committed to... Näytä lisää
Yritys on vastannut
At Rebate Mate, we're not just a business; we're a team of friendly professionals on a mission to help UK PAYE workers, just like you, claim the tax rebates you rightfully deserve. With years of experience, we've made it our goal to provide a seamless and transparent experience, ensuring you get every penny back.
102 Colmore Row, B3 3AG, Birmingham, Yhdistynyt kuningaskunta
On vastannut 68 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I dealt we Cameron and he was amazing from start to finish. My payout was really quick around 3/4 weeks!! I will be referring him to all my friends 100%. Highly recommend Tax mate and especially Cameron he was so on the ball with everything very professional and very friendly x
Be very careful with this company very little communication never respond to emails. All i got was email they on annual leave that was 2 moths ago i email 2 peopeb..They have left me to pay penalties terrible service.. they dont explane to you things properly when u can and cant clame correctly and they wont get it trouble you are. And if hmrc investigate you and find u clamed falsely you will have to pay back all by ur self rebate mate wont pay back fee you paid..

Vastaus yritykseltä Rebate Mate
Just been paid out my rebate. Couldn’t fault anything. Was kept updated all throughout and the process was surprisingly simple.
Thanks to the team
Great customer service, would recommend. Especially recommend Cherry who was a great help and very professional!
Rebate mate has been really grateful with my tax returns, from the start to the end. Very good with communication as well on every step. Thank you Anna for everything.

Vastaus yritykseltä Rebate Mate
Anna Williams from Rebate Mate was great. From start to finish she was so approachable and helpful taking away all the stress in claiming back my tax. Contacting them was easy too via WhatsApp. I was informed every step of the way and once my claim was settled the funds transfered over quickly.

Vastaus yritykseltä Rebate Mate
What’s not to like . Rebate mate did all the leg work after getting some details from myself and great communication from start to finish from Georgia . Thanks again can’t recommend this service enough 👍🏼

Vastaus yritykseltä Rebate Mate
Spoke to Georgia, during this journey and she has been very helpful. She has kept me updated and honestly it’s a really good thing they have going on here and it helps people. Only advice ask that they don’t change your tax code or if changed, change back as soon as just so it benefits you 🙂🙂

Vastaus yritykseltä Rebate Mate
Looked after by Joe, really helpful and painless. Took a little longer than expected but was straight into my account when they had the rebate. Recommending to everyone I know!

Vastaus yritykseltä Rebate Mate
I would like to thank Anna at rebate mate what a great lady thanks for all your help and advice thanks again kevin

Vastaus yritykseltä Rebate Mate
Just received my tax rebate using Rebate Mate and couldn’t fault one bit. Great communication and friendly staff.
Thanks

Vastaus yritykseltä Rebate Mate
Everyone I spoke to was friendly, professional, and very helpful.
All queries were dealt with rapidly and patiently.
Came highly recommended and for good reason.

Vastaus yritykseltä Rebate Mate
My rebate process was made clear and informative thanks to Caitlin! Caitlin is knowledgeable and always happy to answer any questions you may have (no matter how many there are). Couldn’t recommend Rebate Mate ( in particular Caitlin ) enough!
Thank you, Caitlin! 🙂

Vastaus yritykseltä Rebate Mate
I recently had a call with Joseph Philips from Rebate Mate regarding potential eligibility for a rebate. Joseph was very polite and professional throughout the conversation, taking the time to thoroughly ask me detailed questions about my work history, schedule, and employment over the past four years. His approach was courteous, and he was meticulous in gathering information.
However, I found the process ultimately frustrating. After an extensive discussion covering my work schedule and history, I was informed I did not qualify for the rebate due to not having participated in work-related training outside my job. From my perspective, it would have been more efficient if this crucial eligibility factor had been addressed early in the assessment. This would have saved time and avoided unnecessary detailing if this requirement was a definitive disqualifier.
In hindsight, the structure of the assessment process felt counterintuitive. Spending time going over my work history only to discover that I wouldn’t be eligible left me questioning the overall approach. I trust this wasn’t a scam, but I would recommend a more streamlined and transparent initial screening question to help clients determine eligibility before investing time in a full assessment.

Vastaus yritykseltä Rebate Mate
Really lovely service and friendly help! I dealt with Anna and she was just so helpful and lovely!

Vastaus yritykseltä Rebate Mate
Caitlyn who dealt with my claim was amazing. Kept it very easy to understand, took the details she needed and within a couple months I was sat happy with money in my pocket. Highly recommend the company for an absolutely stress free process.

Vastaus yritykseltä Rebate Mate
Very quick and efficient process. Anna was very professional and informative through all stages of the process. Would 100% recommend this company, thank you ❤️

Vastaus yritykseltä Rebate Mate
Rebate Mate is a great service. They always reply very quickly if You have any problems and sort them out. Big thank you to Caitlin she is a credit to them.
Great service.
Always keep in touch throughout the entire process, you are never left in the dark. Always informative and clear in what is required. Would use again.
Anna at Rebate Mate handled my rebate efficiently and professionally. Highly recommend her for smooth and hassle-free service.
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