My daughter bought me a jar of Arran Hot Beetroot Chutney when she was in Arran and I LOVE it. I couldn't find it anywhere locally so ordered 6 jars from Real Foods. Despached quickly, very well packe... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Näytä lisää
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Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging... Näytä lisää
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I have found that Real Foods stocks a number of organic foods that I cannot find elsewhere because some outlets keep on changing what they stock. When I order my purchases are sent to me very quic... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
Yhteystiedot
37 Broughton Street, EH1 3JU, Edinburgh
- 0131 556 1772
- webshop@realfoods.co.uk
- realfoods.co.uk
4,4
Erinomainen
5 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Impressed with ease of ordering and fast delivery
This is my first order from Real Foods. I enjoyed some oatcakes while on holiday in Scotland and wanted to buy some more when i got home.
Real foods stocked them and it was easy to order and delivery was much faster than I expected.
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.
Great products
Great products, inexpensive and delivered really quickly
14. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you for this review, we do appreciate this.
Quality food…
I'm trying to lose some weight so it's important to me that I enjoy the food I eat. I tried Real Foods for buying items that are not readily available in supermarkets and I've been impressed with the excellent quality and service.
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
We really appreciate you taking the time to leave this feedback for us. Thank you very much.
Very quick delivery
Very quick delivery , from one end of the country to the other. :) Good quality foodstuff, all natural, or organic . Have ordered many times from this company, never any problems .
30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you for taking the time to leave such wonderful feedback, it is greatly appreciated.
I have been shopping online with Real Foods
I have been shopping online with Real Foods for many years, they have never disappointed either in product or delivery, very reasonable and outstanding service.
23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you for taking the time to leave such excellent feedback, it is greatly appreciated.
Not one friendly staff member
Not one friendly staff member , ask a question and get looked up and down like a criminal . Bad attitudes and Lazy . Food standards bad too , bought Clove Garlic that looked beautiful and fresh , got home to discover it was damp and mushy inside , free range eggs are horrible , shells were damp like wet cardboard , prices are of the chart expensive . Not just on one occasion .
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Best service, best organic food, fast
Really happy with the excellent service from Real Foods. Fantastic quality of veg, fruit and all other produce received and the quick, hassle free delivery service.
The free delivery over £50 and the speed of delivery means I can use Real Foods for most of my weekly shop and am so grateful that it's possible to get such lovely fresh veg and fruit from Real Foods when I live so far away.
The flavour, freshness and quality of the veg and fruit is so much better than that which I bought elsewhere until now. So much so that it's added greatly to my pleasure in cooking and eating.
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you very much for taking the time to leave such wonderful feedback, we are very pleased you are happy with our service.
Order taken but told items are out of stock.
I placed an order on the 3rd of April and received an email the next day to say your order has been processed, but we are awaiting the items. How can the order be processed when the items are out of stock?
Firstly, you shouldn't have let the order be placed if the item was out of stock; secondly, you should not be taking money for items that are out of stock; this is bang out of order. The email said they hold orders for seven days to await stock – you expect me to wait seven days? I don't think so!
I replied back immediately after receiving their email asking for the order to be cancelled and my card refunded. I have since ordered the organic cashew nuts elsewhere.
Two emails have been sent, and I am still awaiting a reply.
Having previously shopped with Real Foods, after this I most certainly will not shop with them again. It is off-putting placing an order for items that could possibly be out of stock. Buyer beware!
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
We are sorry we were unable to supply the goods you ordered. Generally we pack or own brand goods to order but unfortunately we have been hit with staff absences which has resulted in some delays in getting goods packed. Our customer service team does not work at the weekend and responded to your emails on Monday morning when they returned to work. Your order was then cancelled. No refund was necessary as no payments are taken until an order is ready to dispatch.
Given notifications about delivery
Given notifications about delivery. Replaced damaged item fairly quickly. Reasonable prices for items purchased.
24. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you for taking the time to leave this review, we really do appreciate this.
Will continue to order
We've made several orders for home and work and haven't had an issue. Everything as described and the order is packaged very well, which is refreshing to see these days. I see lots of people complaining about prices, and I have seen some prices go up considerably however when I've checked elsewhere they have done the same. For speciality items this is just the way it is. The candied almonds are spot on btw :) and around 50% cheaper than M&S.
27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
We do appreciate you taking the time to leave this feedback for us. We are always happy to hearing from our long standing customers, thank you!
Indispensable Resource
A great range of products and efficient service.
27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you for this feedback, we really appreciate this.
First time using this company
First time using this company. I made an order 6th march via website showing items in stock. On 13th March I was emailed and refunded saying item was not in stock. I would have expected to have been told a lot sooner if the season was over and stock not available so I could have gone somewhere else and not waiting for it.
13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
We are sorry it took us so long to let you know that the items were not available – we waited until we had received a new fresh food delivery, but do see that this was inconvenient for you. Please accept our apologies.
I was able to buy what I wanted from…
I was able to buy what I wanted from Real Foods that hadn't been available elsewhere. Good service and will buy from them again.
11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
We really appreciate you taking the time to leave this review for us, thank you.
Good quality, quick delivery
Good quality, long best before dates, well packaged, quick delivery
27. helmikuuta 2025
Oma-aloitteinen arvostelu
Excellent All Round
Excellent products, excellent service as always. Been a customer for a number of years. Highly recommended
27. helmikuuta 2025
Oma-aloitteinen arvostelu
Real Service at RealFoods
Good range of quality produce at very competitive prices. Website orders are processed fast with updates provided. Well packaged and quick delivery. All in all an outstanding shop and service, would highly recommend
15. helmikuuta 2025
Oma-aloitteinen arvostelu
It is always a please to shop at…
It is always a please to shop at Realfoods online; it is fast and professional. Thanks
18. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you for the amazing feedback, it is greatly appreciated and we cant wait to have yourself back.
Disappointed with use by date
Disappointed with use by date, ordered a case of alpro growing up milk for my granddaughter during her visits here and all 8 cartons had a 3 week date which we will never use. The ones I bought in supermarkets have a use by date of Sept to Oct 2025 (around 6mths)
5. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Real Foods
Thank you for taking the time to leave a review with us. If you contact us via our email, we will happily arrange a refund for any unused cartons that are out of date for yourself. We do ensure that we do our best to make sure all items are within the Best Before Date window as stated in our policy, however these have managed to slip through and for that we do apologise.
Experience since day one of my order.
Since day one of my orders from Real Foods, the company is very efficient and prompt.
12. helmikuuta 2025
Oma-aloitteinen arvostelu
Fast delivery of fresh Seville Oranges
Fast delivery of fresh Seville Oranges. Seamless transaction and great service again …
5. helmikuuta 2025
Oma-aloitteinen arvostelu
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