Rave Coffee Arvostelua 

Boy-oh-boy! Does that fudge blend ease the tension of my existance. With it's yummy sweet blast on a monday morning at 6am after being walloped in the face by a gnarly raging teething toddler - can really begin my day in a tranquil way. BIG thanks.

Seamless start to finish, great quality coffee too.

I have tried many brands but found most were bitter so searched and found Rave, try, "Signature Blend Nº 1 - Small (250g) / Whole Bean" it has a mellow chocolaty flavour and it is what I now use every day. Good work Rave.

I've been using Rave for a good while now (nearly 2 years) and I've recommended Rave to a good number of friends. I've never needed to contact Customer Service until the end of last week when the packaging for my order was damaged in transit and an item was missing - I sent over the pictures and packaging and they swiftly replaced the item. Sadly, the replacement was delivered while I was away and with poor signal so couldn't reschedule the delivery and the postie put it in the wheelie bin which our neighbour took out for us without thinking to check (I couldn't ask them to check either as I had no signal and no way to see that it had been left in there until I had signal again...) I've contacted Rave again, shared the information and pictures I have and they've sent ANOTHER replacement. I realise they'll be able to claim for both packages but still - no messing around having to chase it, just plain and simple 'sorry this has happened again, let's fix it!'

Thanks!

Bought as a gift. Very easy to use website, lovely packaging, quick delivery and even better product! Would recommend to anyone?

I found Rave at the beginning of the year and I have been absolutely loving it! There are so many different coffees to choose from (fudge blend in a flat white is a go to for me) and everything I’ve tried so far from their rare range has been so good, it’s really levelled up my daily black filter coffee game.

For years, Rave Coffee was my go-to for that perfect morning cup. Even Andrea, my discerning feline companion, would perk up at the sound of the grinder.

But lately, things have gone stale (pun intended!). Last week, I ordered a birthday coffee bundle for my daughter. Not only was it late, but the coffee itself? Let's just say Andrea wouldn't even sniff it.

Is this the new Rave Coffee? Because frankly, it's a major let down. We deserve better, Rave! Fresh beans, on-time deliveries - the basics! Otherwise, there are plenty of other roasters who appreciate both humans and cats who enjoy a good cup of joe.

I have been going to Rave's for some time now as my weekly treat. Lately my visits there haven't been so enjoyable I regret to say.
One of Rave's staff members who I believe to be a warehouse person maybe under the name of Arley? His behaviour to the women barista's is appalling, behind the counter flirting and touching them and his obnoxious laugh is so disturbing, it seems very innapropriate behaviour.
Rave needs to sort this out before they start loosing customers!!

The Aeropress part I ordered arrived OK so good.
However, the drinking chocolate is not good. It's full of extra ingredients (I couldn't find an ingredients list on the site to check before I ordered) and needs a lot more than the suggested 35g to make it taste chocolatey so is very expensive.
I was also horrified at the amount of wasted paper advertising this company in my parcel. Especially the ridiculous plastic sticker. Stop doing this! The world is already full of rubbish.
I will not be using you again.
Over hyped hipster rubbish.

Excellent customer service. Coffee wasn’t as I expected but the error wasn’t Rave’s mistake, so the fact it was sorted so quickly and they went above what I was expecting in order to ensure I was happy with the order was outstanding.

Really excellent coffee, great website and rapid delivery. Their two decaf beans are especially fantastic.

We’d used Rave pods for our Nespresso machine since 2021. The delivery was fine and the Colombian blend was decent coffee, but the issues with the pods finally madd us stop using them. The previous pod design was regularly troublesome - not perforating properly and very slow compared to Nespresso pods - so we ended up having to pre-puncture the tops with a skewer to guarantee we wouldn’t waste pods! However the pod design has recently been ‘improved’ and so they now regularly leak coffee from the fronts, stop working half way through the process or are just so tight a fit that opening and closing the mechanism is really difficult. Just too unreliable now - sorry!

I've been ordering coffee from Rave since 2019 since I was first introduced to them by my brother in law. Since then I've placed around 40 orders, all without any kind of hitch and always great coffee so one very happy customer.

I just wanted to highlight an incident today that really does show Rave in a great light. I opened my latest order to find that (for the first time this has ever happened) I've been sent the wrong coffee. I logged a contact form on their website and within 5 minutes of submitting the form an order had been created for the coffee I should have been sent and an email sent advising of same, no questions asked.

I think that's extraordinary service in the current climate and should be highlighted as such. I look forward to receiving my replacement and to placing many more orders with Rave in future.

Just ordered my second batch of coffee beans from rave and suffice to say it will not be my last! Ridiculously fast delivery (I only ordered them yesterday!) and the quality of the coffee is incredible - both the caffinated and decaff. I've always drunk decaf begrudgingly before but both the Swiss water decaf and the Columbia el Carmen decaff are impeccable, makes for an absolutely delightful evening drink. The Guatemala Bosques de San Francisco is My favourite to date, such complex flavours I just adore it. Pricier than supermarket beans but unquestionably worth it!

Always had fantastic coffee from rave really enjoying the Papua new guinea 139 atm. And the customer service is top-notch

I (did) consider Rave one of the best roasteries in the UK. I write this as someone who wants Rave to be a continued success.

Alas, despite a shiny new hipster location the quality of their roasting is not reflected by the coffee they serve. A cup of coffee is one of the cheapest luxuries people can buy and first impressions are made via the coffee served. Ever since the change of location from Sterling Works, the Phoenix Way site consistently serves scoldingly hot coffee or coffee that tastes of little more than water, often both. Many, unlike me, may not complain, but they'll simply not return. Reputational damage.

A facilities manager may be required. There are two toilets on this site. One has had a broken toilet seat for over a month. Regularly, there are no towels to dry your hands.

I want to remain a fan of Rave thus would hope these relatively small details can be addressed.

Have used Rave a few times and enjoyed the coffee and the reasonable price. Had a problem last week with some pods and wrote to ask advice. There was still a problem but I was given an immediate refund, which I hadn't requested or expected, Excellent and prompt customer service - and coffee!

I've been shopping around for compostable coffee capsules that are compatible with my nespresso machine for years now, and the ones from Rave Coffee are the best I've tried. I ordered for the first time the other day and they were roasted and delivered in record time. The value for money was excellent- Rave Coffee is possibly the cheapest I've tried, but their coffee is the freshest and nicest. A lot of the types were sold out, but the ones I ordered were incredible (especially the christmas one- fruity and delicious!!!). They clearly picked up that it was the first order on my account as they also sent along a handy little brew guide with tips for getting the best coffee. I've been drinking coffee with this machine and found out some tips I never knew, so thank you for this info! They also included a welcome leaflet giving some deets about the business, which was a cool touch. Looking forward to bulldozing my way through 100 capsules and ordering the varieties I haven't tried yet!! They're a sick little business and I'm buzzed to have found them!

Worst experience ever. Even I am a Rave customer for a year now, I had the worst experience. I’ve placed an order with a discount, and by some reason didn’t show up and I place another one to come next day. They charge me twice, once full price and another with the discount. I send them
Email to check what is happening, because my money was taken 2 times from account, and after few days they respond to me that I ve place the order. Instead to offer me a discount, they put me to pay the return and send it back, even if was not my fault with the duplicate order. Whatever, now I have to find another coffee supplier after all this terrible experience with their customer service. I am so disappointed.

Their prices are really amazing and they also ship really fast.