Update: Jess got in touch with a great service recovery response with a fuller reply. Anyone can get it wrong but managing to recover service levels is a big plus in my eyes Good beans but poor cus... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Update: Jess got in touch with a great service recovery response with a fuller reply. Anyone can get it wrong but managing to recover service levels is a big plus in my eyes Good beans but poor cus... Näytä lisää
Yritys on vastannut
have been a loyal Rave Coffee subscriber for 4 years now, and they never disappoint. Monsoon Malabar is my absolute stock favourite—the quality and freshness of the beans are always spot on.... Näytä lisää
I recently purchased a La Marzocco Linea Mini (which is an incredible machine), and wanted to seek out the best beans. I first tried a few bags from local coffee shops, which were good, but not that g... Näytä lisää
Yritys on vastannut
I've been a customer of Rave Coffee for years. Recently I ordered their Fudge blend after reading the fantastic reviews on their website. But no matter how I dialed in the grind, the coffee left a nas... Näytä lisää
Yritys on vastannut
FREE UK delivery on coffee orders over £25. Freshly roasted Speciality coffee beans for Espresso and Filter coffee machines, roasted fresh and ground to order. Green coffee beans for home roasting.
Unit 7, Stirling Works, GL7 1YG, Cirencester, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The team at Rave are truly wonderful. Every month I order a 1kg bag of coffee beans and it always arrives within 48hrs. The coffee they source from around the world is excellent and I highly recommend that anyone gives them a go. I've not had a single bad experience with them.

Vastaus yritykseltä Rave Coffee
I can't fault them the coffee beans are spot on never had an issue with them i tried many single origin or blend and its realy good quality.
I still cant find a realy fruity one yet unless anyone can refer me to one

Vastaus yritykseltä Rave Coffee
Ordered an Aeropress Premium from Rave. Ended up with a manufacturing defect and Rave replaced it right away. Customer service was prompt and friendly. Really excellent experience and would highly recommend Rave to anyone.

Vastaus yritykseltä Rave Coffee
I gifted several packets to my husband for Christmas. He was thrilled, the coffee was delicious and he was also really impressed with the packaging and welcome booklet. I’ve just placed another order for him and we will be ordering as gifts for other coffee lovers in our family.
Really impressed overall!

Vastaus yritykseltä Rave Coffee
Really really good coffee.
Super large selection * single origin and super rare coffees..
Impressed and quite affordable.. great messaging and packaging.
Love the welcome swag.
Super fast deliveries

Vastaus yritykseltä Rave Coffee
Fantastic coffee, always has a great choice of beans, blends and strengths. Fast delivery and a great rewards system as well.

Vastaus yritykseltä Rave Coffee
I've had a coffee subscription for a couple of years now and I find it super flexible and easy to use - there's a pause/delay/send now function. I have also been very happy with the various equipment and accessories I have bought in that time. Oh, and the coffee is great too, of course!!

Vastaus yritykseltä Rave Coffee
I don't usually leave reviews but I just had to on this occasion. Ordered yesterday (22nd Jan) and my order was delivered today. Super fast dispatch etc, definitely didn't expect the order to come so fast when it was free delivery. Ordered the fudge blend after trying a bag from amazon and loving it, and the Guatemala Sugarcane Decaf to try on the evenings that I fancy a coffee. The fudge blend is by far the best coffee I've ever tasted. It goes through my ninja luxe like a dream and makes the most beautiful latte. The smell through the bag is unreal, I could literally just sit and smell the bag for hours 😍 haven't yet tried the decaf but have got high hopes! Will definitely be back when I'm running low!

Vastaus yritykseltä Rave Coffee
I’ve only ever been gifted Rave coffee from family who live nearby the roasting facility - but every time, it’s been incredible.
High quality beans, incredibly good flavour and really nice variety. The Italian blend is delicious and of all the beans I've used in the 2 years of owning my Bambino Plus and Fellow Opus (and AeroPress), the Italian blend has had the best extraction, crema and flavour I’ve experienced.
I’ll definitely be ordering more once I use up my current supply!

Vastaus yritykseltä Rave Coffee
This sounds like an exaggeration but this coffee is possibly one of the best coffees I have ever had. I got the aeropress gift set as been wanting one for a while. The bag smells delicious and makes an amazing coffee. It arrived quickly and came with a good quality guide to make it. Think I wil be going for the subscription next.

Vastaus yritykseltä Rave Coffee
Consistent high quality for the past 12 months. Rave Coffee is always fresh, roasted to order, and excellent value. The packaging is secure and the aroma upon delivery is incredible.
However, I do feel a loyalty scheme or points system for returning customers is missing, especially when compared to other coffee providers. Aside from that lack of incentive, the product itself is outstanding

Vastaus yritykseltä Rave Coffee
This is my favourite place to get coffee from, it's always amazing. I particularly love their swiss water decaf. Whenever I've had any issues at all they've been super helpful. Thank you for wonderful coffee:)

Vastaus yritykseltä Rave Coffee
Top quality coffee and a decent price, freshly roasted, delivery next day.can't really get better than this.

Vastaus yritykseltä Rave Coffee
I give Rave 5 stars for their prompt customer service. I enjoyed the first 1kg bag and then decided to try the Italian blend. When it arrived it was 250g and I emailed received a reply and was sorted within about 10 minutes. No demands for proof and the right size bag is on its way. This is the way to keep customers coming back- thank you

Vastaus yritykseltä Rave Coffee
I have put my date of experience as the date of my last order but I first ordered coffee from them almost three years ago in December 2022 and they have been a part of my morning routine very nearly every day since!
In those three years I've settled with the Columbian El Carmen as a monthly subscription and its incredibly consistent and flavourful, but I also like to get a small bag of something different to try every now and then and with the huge range they have (whether a staple like the Italian job blend or a limited edition rare coffee) I'm never left wanting!
Every type of coffee they offer tastes unique, and every morning made better!
I've also only had to contact customer services due to error once in these three years (accidentally sent a smaller bag then i ordered) but they were kind and resolved the issue quickly with me getting the 1kg I ordered and the small bag they sent by accident so I was happy!
TL:DR
Brilliant coffee with lots of choice, fast delivery and reliable customer service!

Vastaus yritykseltä Rave Coffee
I've been a customer of Rave Coffee for years. Recently I ordered their Fudge blend after reading the fantastic reviews on their website. But no matter how I dialed in the grind, the coffee left a nasty bitter taste. I decided to give a review on their website but it didn't appear. After emailing them, they proudly told me that they auto delete bad reviews! They did ask me for grind settings and extraction times etc but when I criticized their review process they didn't reply. I guess they just don't like criticism! Anyway they just lost another customer. Very unprofessional and they clearly don't value regular repeat customers.

Vastaus yritykseltä Rave Coffee
Rude young staff. No time for you, even after patiently queuing.
Got told to "move along" after querying the 30% black friday discount today.. as no visible till screen to see, no printed receipt privided- they just expect you to swipe and bugger off.
Last time I went they told me they didn't do Soya milk as "nobody wants it."
No available seating inside, nowhere to park. Talk about over hyped. Needs some local competion..

Vastaus yritykseltä Rave Coffee
I made a mistake with my order and sent it to the wrong address, a sent them a message on their WhatsApp soon after saying about my mistake and they fixed it quickly, no questions asked! Also the coffee tastes great 👌👌

Vastaus yritykseltä Rave Coffee
Failed to deliver the item several days in a row. Blamed RoyalMail and suggested I "find a safe place", despite explaining not once, but twice, that RoyalMail had delivered a parcel to me a few minutes before I received the notification that they "couldn't deliver" Rave's.
Tried to patronise me in the responses and communicated in a jarring manner, "Postie", "pickle", "Best Millie" - I get you're trying to be an edgy brand but don't add informal communication to the mix, it doesn't suit you.
Also tried to pretend that I would have to wait for my order to be returned to refund me but failed in their knowledge of consumer law, when a company breaches the delivery times, it is a breach of contract which the customer can end. This was not a change of mind refund, this was a contract breach. Refunding immediately is a right within the consumer rights act.
I will never find out if Rave coffee is good or not, the beans simply never arrived and the weak customer support I received with insincere attempts to resolve the issue did nothing more than alienate me further.

Vastaus yritykseltä Rave Coffee
Just received our order. The packaging is great, really good quality. A guide on how to brew with a mokka, cafetière etc. What a lovely package to open! You can smell the coffee through the box. Can’t wait to try. Thank you.

Vastaus yritykseltä Rave Coffee
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