I have to thank my daughter-in-law, who offered me some Rare Tea Earl Grey when she came to visit me in Switzerland, where I live. The aroma and flavour are absolutely unrivalled. Since then, I can’t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I very much enjoy the selection of teas available. Service, when ordering, is prompt (have not had other interactions as of yet to comment on). I hope to one day get to participate in one of the onl... Näytä lisää
Yritys on vastannut
Me decidí a probar algunos de los tés de Rare Tea Company después de conocer la historia y a las personas y comunidades que hay detrás de cada uno de ellos en el libro de Henrietta recientemente publi... Näytä lisää
Yritys on vastannut
The quality and variety of tea is excellent. My sole gripe is that I have to use my phone or computer to find out recommended brewing times and temperatures. I don't have my phone constantly on me, an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Rare Tea Company
Yrityksen kirjoittama
Rare Tea Company offers some of the finest rare and speciality loose leaf tea expertly sourced from around the world. We are committed to direct trade and sustainable sourcing.
Real relationships, both with the farms and our customers, are essential to Rare Tea. This is what we believe defines direct trade.
We focus on quality, sampling the finest and only selecting the best: our range is small but carefully chosen, seeking out tea-gardens and farmers crafting the most delicious leaves. We are extremely lucky and proud to work with unique farms producing extraordinary tea.
Some of our tea is very rare, with only a few kilos produced each year. Others can be grown on a larger scale. All of our tea is crafted by skilled men and women on independent farms, not industrially processed by large agribusinesses. We buy harvests from farmers, not a commodity from brokers.
Yrityksen kirjoittama
Yhteystiedot
35 Eyre Street Hill, EC1R 5ET, London, Yhdistynyt kuningaskunta
- 02076810115
- hello@rareteacompany.com
- rareteacompany.com
4,8
Erinomainen
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Tea didn’t taste like earl grey at all
Tea didn’t taste like earl grey at all. Threw rest of tin away.
5. tammikuuta 2026
Vastaus yritykseltä Rare Tea Company
Dear JM Falkler,
Thank you for taking the time to leave us a review.
We're really disappointed to hear that you didn't enjoy our Earl Grey and are sad you threw the rest away. We have a comprehensive exchange/return policy; we're not happy until you're happy.
We've reached out via email to try and help rectify the problem with the tea.
Best wishes,
Rare Tea
Good quality but lacks the wow or wonder factor that I was hoping for... 🫖🍵💧🌿
Good quality. A little expensive for fairly bog standard tea 🫖. I'd like a bit more variety 🌿, a bit more surprise 🌈, a bit more wonder 🦒 or wow 💥 factor but I do like the designs 🎨, the branding 🕊️ & the name ♾️. If you can manage that then I'll subscribe again ✔️🍵💧
22. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi there,
Thank you for taking the time to leave us a review. I can see that you have purchased our Rare Tea Subscription Box which includes our most popular loose teas and herbs, nothing too esoteric. Please do reach out to us at hello@rareteacompany.com and we will be more than happy to share some of our more adventurous teas with you.
Best wishes,
Rare Tea
Love the tea
Love the tea, I give it 5 stars. However your site boasts of not using plastics yet my order arrived in a plastic bag. Breaking the use of plastics is priority to me and so was very disappointed in this.
30. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Dear Danielle,
Thank you so much for liking our teas and thank you also for caring about the packaging.
So sorry that we weren't clear enough on the packaging and its materials. Please let me explain a little more now. We have changed most of our packaging over to LDPE bags throughout last year. You are right – LDPE is also plastic. The choice wasn't easy, but we had to select a material that was best for our teas and better for the planet.
You can read more about our packaging journey via our blog posts - the latest one is titled "The packaging labyrinth – change is here".
Thank you for being such a caring customer, and apologies again for not being clearer before.
Warmly,
Kathi
Head of Operations
Flavorless and overpriced
Flavorless and overpriced. I was excited to try this company’s tea because of their values around sourcing and many great reviews but I was underwhelmed and disappointed with their product. I followed their brewing guidelines and it just fell flat for me. I can find sources for herbal tea blends that outmatch this for a fraction of the price.
29. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Halley,
Thank you for taking the time to leave us a review, we're really disappointed to hear this. We've reached out separately via email to try and help rectify the problem with the tea.
Best wishes,
Rare Tea
Excellent quality!
29. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Esther,
Thank you for your kind words, we really appreciate this!
Best wishes,
Rare Tea
Brilliant service … wonderful tea.
Mix up with Royal Mail and your office staff were incredibly calm, helpful, friendly and reassuring. And the Oolong gained a new convert!
29. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Nigel,
Thank you for leaving us such a lovely review, we're really glad we could get your order to you successfully in the end!
Best wishes,
Rare Tea
The best Chamomile tea I've ever had
I recently received your Chamomile tea in the mail and I was in for such a great surprise! I have _never_ tasted any chamomile like it! It seemed as if there were little honey beads infused in it. Thank you for your strong commitment to high quality and ethically sourced herbs. It shows!
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rare Tea Company
Hi Jill,
Thank you for leaving us such a lovely review, we really appreciate this!
Best wishes,
Rare Tea
Vastaus yritykseltä Rare Tea Company
Hi George,
Thank you so much for your kind words, this means a lot to us!
Best wishes,
Rare Tea
Delicious Teas
I purchased Malawi Antlers and 20th Century Afternoon both for me and as a Christmas gift for my sister. I have tried both teas and found them delicious.
The shipment arrived in a timely manner and in good condition. This was my first order from Rare Tea Company. I would order these teas again, as well as try some of their other teas.
2. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Laura,
We are so delighted to hear this! Please do let us know if you would like any recommendations for your next order, we love sharing our favourites.
Best wishes,
Rare Tea
Vastaus yritykseltä Rare Tea Company
Hi there,
Thank you for your kind words, we really appreciate this!
Best wishes,
Rare Tea
My Experience
The taste of the tea was delicious
The only negative was the longer than expected delivery time
2. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Mick,
Thank you for taking the time to leave us a review - we're glad to hear you're enjoying the tea even though it took slightly longer than expected.
Best wishes,
Rare Tea
Excellent choice and quality of unusual…
Excellent choice and quality of unusual teas. Attractive canisters for teas, and useful background information and advice on brewing. Efficient despatch and delivery.
2. joulukuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Matthew,
Thank you for your kind words, we really appreciate this!
Best wishes,
Rare Tea
I bought some green tea for my sister…
I bought some green tea for my sister who declared it much better tasting than her usual tea.
12. tammikuuta 2026
Vastaus yritykseltä Rare Tea Company
Hi Michelle,
Thank you for taking the time to leave us a review - we're so glad your sister has been enjoying the tea!
Best wishes,
Rare Tea
Vastaus yritykseltä Rare Tea Company
Hi there,
Thank you so much for taking us the time to leave a review, we really appreciate this!
Best wishes,
Rare Tea
Great products
Great products, arrived quickly and very well packaged. Perfect for a gift.
26. marraskuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Jo,
Thank you so much for your lovely words. We're glad to hear that everything arrived quickly for you.
Best wishes,
Rare Tea
Tea and service is great
Tea and service is great, tea is however is a national staple not a treat; I thought the price a bit high , so not something i can buy regularly.
27. marraskuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Steve,
Thank you so much for taking the time to leave us a review, we really appreciate this. We hope you will be able to get at least two infusions from each pot of your tea - this will reduce the cost per cup!
Best wishes,
Rare Tea
Great tasting tea
I purchased online, which was easy to do, I also received email from the company etc telling me when it would arrive. The presentation box was as described and the tea infuser works well, The Earl grey tea is very good, the only downsides you only get 50grams, and it's very expensive.
27. marraskuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Jeremy,
Thank you for taking the time to leave us a review, we really appreciate this and are glad you have liked all the products. We hope you will be able to get at least two infusions from each pot of your Earl Grey - this will reduce the cost per cup!
Best wishes,
Rare Tea
Vastaus yritykseltä Rare Tea Company
Hi Judith,
Thank you for taking the time to leave a review for us, we really appreciate this and are glad you're enjoying the tea!
Best wishes,
Rare Tea
What a find this Company is
What a find this Company is. I received the Jasmine as a gift and intend to try many more. I have searched for a Jasmine tea for a long time this tea is beautiful, I have now purchased a teapot so that I can make it properly. The website is helpful and contacting them easy.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rare Tea Company
Hi Pamela,
Thank you so much for taking the time to leave us a lovely review! We're really glad you like the Jasmine and hope that you will be able to try more of our teas.
Best wishes,
Rare Tea
Have been buying your teas for years.
Have been buying your teas for years.
Appreciate good selection of quality Malawian teas
Lost Malawi is the perfect black tea
Outstanding Oolong
24. marraskuuta 2025
Vastaus yritykseltä Rare Tea Company
Hi Jonathan,
Thank you so much for your loyalty over the years! We really appreciate this and we're glad you like the tea.
Best wishes,
Rare Tea
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