Purolabs Arvostelua 

1 156
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I started using puritans a few years ago. Firstly the products work and I have tried many others prior to using purolabs. The customer service team are so attentive and supportive. Delivery is on tim... Näytä lisää

Saanut 5/5 tähteä

I found this an exceptionally helpful and attentive company. Enquiries are dealt with very quickly, 7 days a week, by real people who care about their business and their customers.

Saanut 1/5 tähteä

Last night I ordered 2 bottles of magnesium Bisglycinate ( an excellent product) I only need ONE. It was impossible to cancel the order, even though only minutes after the order was made. Customer... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have been buying products from this company for some months. They don't use 'fillers', hence their name Purolabs, I find their products superb and reasonably priced. I had an issue the other day r... Näytä lisää

Yrityksen tiedot

  1. Vitamiinit ja lisäravinteet
  2. ja myös
  3. Kauneus- ja terveysmyymälä
  4. Kunto- ja ravitsemuspalvelu

Yrityksen kirjoittama

We're committed to providing the highest quality vitamins and supplements in the United Kingdom. Our advanced products are formulated with clean, pure & safe ingredients and bring together the best of science and mother nature. We call it natural science.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(1 156)

119 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Purolabs

Customer service is excellent. Always able to answer all questions on the supplements which by the way are are excellent a bit more expensive perhaps from other brands but worth. I have used Purolabs for years and just started to subscribe my stupidity as you get quite a discount and the subscription is very easy to manage. Highly recommend them.

1. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Cheats

Cheats. They charged my credit card. But sent an email saying that i had "almost" purchased an item. When i protested, they sent me another email the transaction was cancelled. It was not. Now i see they below that claim they cannot find any transaction.

30. elokuuta 2026
Oma-aloitteinen arvostelu
Purolabs-logo

Vastaus yritykseltä Purolabs

Hi Barbara,

Thank you for your follow up, and we sincerely apologise for any confusion our previous response may have caused.

We'd like to clarify that when we initially searched our records, we were unable to locate any orders or correspondence as we could only see the username "Bad food" on your review. We apologise for any frustration this may have caused, and we want to assure you that this was not an attempt to dismiss your concern.

Regarding your order, the email you received was an automated cart reminder sent because there was a typo in the email address associated with your order, which caused our system to recognise it as two separate transactions. We completely understand how confusing and concerning this must have been. We have since corrected the email address on your account and resent the confirmation of your cancelled order to ensure you have received this successfully.

We can confirm that your order has been fully cancelled, and our team has sent you a screenshot as proof of the cancellation. Your refund is currently being processed, and we kindly ask that you allow 3 to 5 business days for this to reflect on your credit card statement, depending on your bank's processing times.

We're truly sorry for the stress this caused you, and we hope this brings the matter to a satisfactory close. If you have any further questions or concerns, please don't hesitate to reach out to us at support@purolabs.com and we'll be happy to help.

Team Purolabs

Saanut 1/5 tähteä

Tried to cancel my subscription with…

Tried to cancel my subscription with Purolabs and the site won't let me, l have contacted 'Support' but no reply now l've had to go to my Creditors to block them, be careful!
The products are quite dear and now have gone some were else!

28. elokuuta 2026
Oma-aloitteinen arvostelu
Purolabs-logo

Vastaus yritykseltä Purolabs

Hi Rami,

Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration this experience has caused you.

We can confirm that when you contacted us on August 28, our team responded within the same day and can see that you have been receiving our replies. We're sorry if the response time caused any inconvenience.

Regarding your subscription, as outlined in our subscription policy which is posted on all product pages and in our FAQ section at https://purolabs.com/pages/help-centre, all subscriptions require a minimum of two billing cycles before cancellation. At the time of your request, this requirement had not yet been met. Our team did reach out to offer you several alternatives to help find a solution that worked best for you.

Once your second cycle is completed, you will be able to cancel your subscription easily through your account portal at https://purolabs.com/a/account/login under "Manage Subscriptions", where you can also skip an order, change your delivery frequency, or swap to a different product.

We'd love the opportunity to resolve this for you before any further steps are taken. Please don't hesitate to reach out to us at support@purolabs.com and we'll do everything we can to assist you.

Thank you for your patience and we hope to hear from you soon.

Team Purolabs

Saanut 5/5 tähteä

Really good vitamins that arrived quickly.

Very speedy delivery and no worries about being in for it, as it fits through the letterbox. The product is doing everything it says on the advert. The results were obvious after a week , and several weeks later they have made a huge difference. I can wholeheartedly recommend this company.

21. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nutrition advice

I made a free online appointment with the nutritionist to ask if I was taking the correct supplements that I decided to take. She was extremely knowledgeable, friendly and helpful. She suggested I swop a couple which should be better suited to me.
Would strongly recommend seeking this free advice if you're unsure on the right supplements for you.

10. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My Purolabs Experience

I order the Collagen Complex from Purolabs Im on month 2 and can already see a difference I cant wait to see what the next few months will bring. My skin looks more hydrated than ever which I didnt except as im also on my 2nd month of tretinoin I think the collagen has helped protect my skin barrier with the hydration. I also had to contact customer service & they were amazing so helpful & I even got a follow up email to make sure everything was ok and to see if I had anymore questions. 10/10.
🌟🌟🌟🌟🌟

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My order of D2K3 and Multi Vits (total…

My order of D2K3 and Multi Vits (total cost £49) was stolen and dispersed 200 yards down the road.
This was not in any way a Purolabs error.
However. I reached out to them and Cate responded by resending my order FOC
Very very impressed with Purolabs ⭐️⭐️⭐️⭐️⭐️👏🏻👏🏻👏🏻

3. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Service & Communications

The communications with the Prolabs team is excellent. Staff friendly, professional, accommodating & respond promptly with their support.
Initially I was getting muddled with the frequency of re-ordering. But from discussing frequency with staff I now have the frequency of future orders sorted & am no longer confused🫶
I love the shape of the containers as it means orders are posted thru' my letterbox. I find round containers too large which means packages were left on doorstep. Not good for safety.
I have a regular ongoing order of Multivitamins and D3K2 Vitamins which suit my needs. Prices very reasonable too for a 2 month I a day supply.
Definately⭐️⭐️⭐️⭐️⭐️ for Purolabs Team.

2. elokuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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