Punktofunkheaven Arvostelua 

80
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Shipping was super fast and the included tracking kept me updated on the status. It's always a gamble when ordering internationally, but this came very quickly! Record was very well packed and in exce... Näytä lisää

Saanut 5/5 tähteä

Highly recommend this company. In the day of pre-ordering/back orders - if youre patient then all orders are fulfilled. Phil is obviously very busy (a good sign!) but will always go the extra mile.... Näytä lisää

Saanut 5/5 tähteä

Top service. The item was very well packaged and in excellent condition. Would gladly buy again. Highly recommended. Order on Discogs: Kraftwerk - Soest Live (LP, Album, Ltd, Num, Unofficial, Yel)... Näytä lisää

Saanut 5/5 tähteä

Great experience. They had a very rare out of print book which I had been looking for for years. I took the leap and bought it, super stoked I had found it finally. I immediately received a confirmat... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

80 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(80)

52 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Poor dispatch times and stock control

Poor dispatch times - normally over a week - poor stock control, items often showing in stock when they aren’t. This means they hold onto your money for almost two weeks before refunding - I will not be buying from them again as there are many more reliable and efficient sellers out ther

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Punktofunkheaven-logo

Vastaus yritykseltä Punktofunkheaven

Dear Andrew , sorry it did not work out this time. i believe we kept you informed at all times with regards to your order progression. please let me know of any issues with the refund , regards p2fh

Saanut 1/5 tähteä

Took my order, then they cancelled and have not refunded

Ordered 7th Feb, order cancelled despite showing as in stock on the site. After this my funds were taken from my account, despite not shipping anything and me asking twice for my refund. Still don’t have my refund, if not complete in the next 48 hours I will be forced to raise a chargeback.

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Punktofunkheaven-logo

Vastaus yritykseltä Punktofunkheaven

hi Ian. , sorry to hear you are unhappy. A refund was processed immediately on cancellation. depending on how fast your card provider works it should have been with you withing 24/48 hours , as the order was made on a weekend it may have taken longer to reach you. regards p2fh.

Saanut 5/5 tähteä

Great experience and fast & well packaged delivery!

Great experience. They had a very rare out of print book which I had been looking for for years. I took the leap and bought it, super stoked I had found it finally. I immediately received a confirmation followed by a dispatch confirmation and email from Royal Mail that it would be with me within 48hrs. And on the day it arrived well packed and just as described. Fantastic service.

28. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommend this company

Highly recommend this company. In the day of pre-ordering/back orders - if youre patient then all orders are fulfilled.
Phil is obviously very busy (a good sign!) but will always go the extra mile. I've never ever had a problem in years of buying from P2FH & prefer to buy from them than from other companies.
Keep up the good work Phil!

4. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Just awful 13 days to send it out

Just awful 13 days to send it out. Asked for refund before it was posted, only for Phil to say it had gone. 4 days later got a notification that Royal Mail had it. Make what you will. Highly recommend you do not punktofunkheaven.co.uk

14. lokakuuta 2025
Oma-aloitteinen arvostelu
Punktofunkheaven-logo

Vastaus yritykseltä Punktofunkheaven

HI MR COWLAND . SORRY YOU DID NOT GET THE EXPECTED SERVICE FROM US ON THIS OCCASION. I HAVE LOOKED INTO WHAT HAPPENED AND IT SEEMS YOUR CANCELATION EMAIL ARRIVED IN OUR SPAM FOLDER AND NOT OUR IMBOX SO WAS UNSEEN BEFORE SHIPPING. APOLOGIES ON THIS .YOU ARE MORE THAN WELCOME TO SEND THE ORDER BACK FOR A FULL REFUND IF IT'S UNWANTED. REGARDS P2FH

Saanut 5/5 tähteä

I saw the reviews and thought here we…

I saw the reviews and thought here we go again because I've had problems with other vinyl dealers but I can't fault them nobody is perfect and things can go wrong but try and resolve it before putting up bad reviews after all we are all human cheers Keith

10. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I ordered and paid for some records which I never received

I ordered and paid for some records from this seller. After a month I still haven't received them and unfortunately I don't think I will. I contacted the seller via email several times, but he either doesn't reply to the email at all or replies with a week's delay, blurts out some nonsense in the email and doesn't answer the main question - when will the records be sent. In the end I was forced to open a Paypal case to get my money back.
I think this is a classic scammer who takes money for an order that he knows he can't fulfill and figures that people won't bother with a refund so he'll keep it for himself.
These types are best avoided in a wide range, unless you're the masochistic type of person who enjoys wasting time and energy trying to get your money back.

If you absolutely must order from this guy then I recommend doing it via Paypal or some other intermediary with insurance because otherwise you'll be left without both the records and the money...

10. elokuuta 2025
Oma-aloitteinen arvostelu
Punktofunkheaven-logo

Vastaus yritykseltä Punktofunkheaven

hi Bryan. sorry you are unhappy with our service. As i explained in various emails these went onto back order and we are currently awaiting more . we have answered ALL your emails within 48 hours and explained the situation . as of today you have not asked us to cancel and refund your order which we are more than happy to do and in fact it'll be refunded as soon as i finish this reply. apologies for the no show on the records but these things happen now and again with popular releases such as the ones you ordered. If there is anything else i can help you with please let me know. kind regards p2fh

Saanut 5/5 tähteä

SUPERB

I order direct on their website and occasionally on the eBay shop. Fabulous choice of albums you don't see elsewhere at wonderful prices. Everything is always well packaged with a reasonable delivery span.
Highly recommended.

4. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

As a whole

As a whole, I don’t tend to leave reviews. But as I see a few negative reviews here, just wanted to share my own experience.

Ordered a record that I’ve been after for a while now. ( bit slow on the uptake on this particular one so a few of my usual outlets had already sold out )

Ordered on a Sunday, and got a message from Phil a few days later to let me know it was on its way. The record was received safe and sound a couple of days later.
No, It didn’t come next day... or was it super quick ( about 7 days all being told ) But I didn’t expect that coming from a small independent distro to be honest.
From my experience, I would be more than happy to recommend them and shall definitely be ordering again.
Nice record, good service.
Alex.

6. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Never would deal with again. Waste of time.

Honestly, I wish I checked these reviews before ordering. No item after 2 weeks, no email or explanation as to why. Have advised Klarna there is a problem with this merchant and order. Sent 2 emails and no response. The order number is #10512.

Cancel the order and refund the money. And please stop allowing people to purchase items which are out of stock and never will be in stock, just so you can take them over the 30 day mark with waiting so they cannot get a refund.

28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Punktofunkheaven-logo

Vastaus yritykseltä Punktofunkheaven

hi Danny . Sorry you are unhappy with our service. I have checked the order and it appears the items you ordered were a back order due to them being out of stock and due a repress as per the info from our suppliers. This was clear at point of sale . I believe we answered two messages from you with regards to this order. Your order was refunded in full as soon as you requested it and well before you decided to leave a review. Not sure quiet what you mean with regards to "take them over the 30 day mark with waiting so they cannot get a refund". We will always refund no matter how old an order is if the customer requests it or if an item becomes deleted / unavailable on suppliers databases. REGARDS P2FH

Saanut 5/5 tähteä

The Wall Demos from Roger…

Pre ordered The Wall Demos from Roger Waters. There was a error with one of the discs which must have happened at the pressing plant. Phil dealt with the matter without any hesitation. Good coms throughout and matter now resolved. Thank you punktofunkheaven............we got there in the end.

30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very happy with the service I have…

Very happy with the service I have received. Great selection of unusual import LPs on coloured vinyls at great prices. They have always been really helpful & try to match (if not better) prices elsewhere. Keep up the good work!

25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Same old story avoid

Like many others ordered a record on 8 th June .
Took my money ,told it was been shipped that day.
Now June 24 th Phil emailed me waiting for re stock .
No communication what so ever total disgrace.
This is not the way to run a business.
I think people are correct they just advertise anything.
And our money is sitting in their pockets.

24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Punktofunkheaven-logo

Vastaus yritykseltä Punktofunkheaven

Hi NIGEL. SORRY YOU ARE UNHAPPY . UNFORTUNATELY WE CANNOT SHIP PRE ORDER ITEMS BEFORE THE RELEASE DATE OR BEFORE THEY ARRIVE INTO STOCK. I BELIEVE THE RELEASE DATE WAS PUSHED BACK BY THE LABEL ON THE RED PRESSING AT SHORT NOTICE AND WITHOUT NOTIFICATION TO OURSELVES. YOUR ORDER WAS REFUNDED WITHIN AN HOUR OF YOUR REQUEST TO CANCEL.APOLOGIES FOR ANY CONFUSION BUT THESE THINGS HAPPEN AND OUR COMPLETELY BEYOND OUR CONTROL.REGARDS PUNKTOFUNKHEAVEN.

Saanut 5/5 tähteä

Will by more

Ordered 2 records one was out of stock but I was offered an alternative. Great communication. Well recommended

5. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Every bad review you read is true

Every bad review you read is true. Avoid. They just put any record ever released in stock. They dont tell you anything, they send you whatever they have, they refund you and the items that you ordered still remain in stock on their website for someone else to scam. I bet they are going to contact me now that they will see the review. They could have done it before the dispatch. Really bad experience. Avoid.

14. toukokuuta 2025
Oma-aloitteinen arvostelu
Punktofunkheaven-logo

Vastaus yritykseltä Punktofunkheaven

SORRY YOU ARE UNHAPPY WITH YOUR ORDER. OUR SELLER TERMS AND CONDITIONS ARE SET OUT CLEARLY ON OUR HOME PAGE . NOT SURE WHY YOU THINK THERE IS A SCAM INVOLVED. PLEASE READ OUR SELLER TERMS AND CONDITIONS AND YOU’LL SE WE DID EXACTLY AS IT SAYS ON THE TIN. REGARDS PUNKTOFUNKHEAVEN

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