Public Desire Arvostelua 6 695

Vastaus yritykseltä Public Desire

24. lokak. 2025

Hi,

Thank you so much for taking the time to share your wonderful feedback about your experience with us. We are thrilled to hear that you had such a positive interaction with our customer support team, especially with Lucy.

Your satisfaction is our top priority, and it’s fantastic to know that we were able to assist you promptly with your order issue. We strive to provide flawless support, and it’s rewarding to hear that we met your expectations.

If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help and ensure that your experience with our brand remains exceptional.

Thank you once again for your kind words and for being a valued customer. We look forward to serving you again soon!

Sarah x

Vastaus yritykseltä Public Desire

23. lokak. 2025

Hi Olivia,

We’re glad to hear that you find our shoes pretty however, we understand your concerns about practicality and sizing. We strive to create stylish footwear that also meets our customers' needs, and your comments regarding the sizing being smaller than expected are particularly important to us. We appreciate your insights, as they help us improve our products and services.

Thank you for your feedback, we look forward to serving you better in the future.

Laura x

Vastaus yritykseltä Public Desire

16. lokak. 2025

H Priscilla,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you received exceptional service from Marie and Anna regarding your bag purchase. It’s always our goal to resolve issues promptly and with kindness, and it’s wonderful to know that they were able to assist you effectively.

We appreciate your support and hope to serve you again soon!

Amy x

Vastaus yritykseltä Public Desire

13. lokak. 2025

Hi Alan,

Thank you for your feedback! We are delighted to hear that you were pleased with our service. Your satisfaction is our top priority, and it’s great to know that you appreciated our efforts to keep you updated during the slight delay in delivery.

We’re also glad to hear that you were happy with one of the items you received. We understand that style preferences can vary, and we appreciate your feedback regarding the item you decided to return. It’s wonderful to know that you found the return process easy and straightforward.

We look forward to serving you again in the future, thank you for choosing us.

Amy x

Vastaus yritykseltä Public Desire

13. lokak. 2025

Hi Carol,

Thank you for your wonderful feedback regarding our Beautiful Boots! We are thrilled to hear that they are exactly what you were looking for and that you found the perfect fit in size 7. It's fantastic to know that they were extremely comfortable from the very first wear and that you appreciated the beautiful packaging.

Your recommendation means a lot to us, and we strive to provide our customers with high-quality products and a delightful shopping experience. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing Public Desire. we look forward to serving you again soon!

Sarah x

Vastaus yritykseltä Public Desire

10. lokak. 2025

Hi David,

It’s wonderful to know that the sandals arrived quickly and that they are a perfect match for your wife's dress. We strive to provide high-quality products and prompt service, and your satisfaction is our top priority.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope your wife enjoys wearing her new sandals on holiday!

Amy x

Vastaus yritykseltä Public Desire

6. lokak. 2025

Hi Michelle,

Thank you for sharing your feedback with us! We're thrilled to hear that you found the perfect shoes for the wedding, especially considering the challenges you face with wide feet, flat arches, and bunions.

At Public Desire, we strive to create styles that cater to a variety of foot shapes and sizes, and it's wonderful to know that our designs have provided you with the comfort and fit you were looking for.

We understand how important it is to feel confident and comfortable on such a special occasion, and we're glad that the open-toe design and square toe box of our shoes have allowed for some flexibility. Your experience is invaluable to us, and we appreciate you taking the time to share it.

We hope you enjoy the wedding and feel fabulous in your new shoes!

Laura x

Vastaus yritykseltä Public Desire

3. lokak. 2025

Hi Sarah,

Thank you for your feedback! We are thrilled to hear that you are enjoying our products and that you experienced fast service. We strive to provide high-quality items along with efficient delivery to ensure our customers are completely satisfied.

We appreciate your support and look forward to serving you again soon!

Sarah x

Vastaus yritykseltä Public Desire

2. lokak. 2025

Bonjour,

Je vous prie de m'excuser pour la gêne occasionnée suite à la rupture de stock de cet article après votre achat. Je comprends votre déception, d'autant plus qu'il s'agissait d'un cadeau.

Nous nous efforçons de fournir à nos clients des informations précises sur les stocks, mais des erreurs peuvent parfois survenir en raison d'un problème système. Je vous remercie de votre compréhension et de votre patience.

Concernant votre remboursement, je peux certainement m'en occuper pour vous. Je vous prie de bien vouloir répondre au message Trust Pilot en indiquant les détails de votre commande. Ces informations nous aideront à identifier votre commande et à résoudre le problème plus efficacement.

Nous espérons avoir de vos nouvelles prochainement.

Laura

Vastaus yritykseltä Public Desire

2. lokak. 2025

Bonjour,

Je vous présente mes plus sincères excuses pour la gêne occasionnée par la rupture de stock de la taille que vous avez achetée. Je comprends la frustration que cette situation peut engendrer, surtout lorsque vous attendiez votre commande avec impatience.

Malheureusement, suite à un récent problème système, la taille que vous avez sélectionnée s'est affichée par erreur comme disponible. Je tiens à vous assurer que ce problème est désormais résolu et que la taille n'est plus disponible à l'achat, car elle est bel et bien en rupture de stock.

Notre équipe d'assistance vous a contacté pour résoudre ce problème. Veuillez consulter votre boîte de réception pour obtenir de l'aide et connaître les options possibles pour résoudre ce problème à votre entière satisfaction.

Je vous prie à nouveau de m'excuser pour la gêne occasionnée et vous remercie de votre compréhension et de votre patience pendant que nous travaillons à la résolution de ce problème. Pour toute question ou préoccupation, n'hésitez pas à nous contacter.

Laura

Vastaus yritykseltä Public Desire

1. lokak. 2025

Hi Matilda,

Thank you so much for your feedback! We are thrilled to hear that you love your shoes.

We hope to see you again soon.

Sarah x

Vastaus yritykseltä Public Desire

26. syysk. 2025

Hi Brian,

I sincerely apologise for the frustration you've experienced regarding your recent order. We value our customers and strive to ensure that you receive the best possible service.

I have looked into your order and would like to clarify the situation regarding the item you received. It appears that the email notification about the worn item was sent in error, and I am truly sorry for any confusion this may have caused.

I want to assure you that you have been fully refunded for the returned item. Please check your email for a confirmation regarding your refund, which has been processed successfully. If you do not see the email in your inbox, please be sure to check your spam or junk folder as well.

We appreciate your understanding and patience during this matter. If you have any further questions or need assistance with anything else, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to help.

I am sorry once again for any inconvenience caused.

Amy

Vastaus yritykseltä Public Desire

23. syysk. 2025

Hi Samy,

We appreciate your feedback and are delighted to hear that you received your shoes in good condition and that they met your expectations.

It's understandable to feel concerned after reading negative reviews, but we are committed to providing high-quality products and ensuring our customers are satisfied with their purchases. Your satisfaction is our top priority, and we are thrilled that you found the heels to be beautiful.

If you have any further questions or need assistance with anything else, please do not hesitate to reach out. We are here to help and ensure you have a positive experience with us.

Thank you once again for your support, and we hope you enjoy your new heels!

Laura x

Vastaus yritykseltä Public Desire

22. syysk. 2025

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with your recent order.

Your satisfaction is our top priority, and it’s great to know that the delivery was quick and that your pearl court shoes arrived in safe and beautiful packaging. We strive to ensure that our products match the descriptions and images provided, and we are delighted that you find your new shoes to be just as advertised.

We appreciate your support and look forward to serving you again in the future.

Sam x

Vastaus yritykseltä Public Desire

22. syysk. 2025

Hi Ruby,

We are thrilled to hear that you were pleased with the red satin court shoes and that they matched your expectations in terms of colour and appearance.

We understand that finding the perfect fit can sometimes be a challenge, and we appreciate your insight about the sizing. It’s great to know that you plan to order two different sizes next time, as this can help ensure a more comfortable fit.

We are also glad that your order arrived earlier than expected and that the packaging met your standards. Protecting our products during transit is a priority for us, and we’re pleased to hear that the shoes arrived in excellent condition.

We look forward to serving you again in the future.

Sarah x

Vastaus yritykseltä Public Desire

22. syysk. 2025

Hi Abi,

Thank you for your wonderful feedback! We are thrilled to hear that you are a happy customer.

We strive to provide exceptional delivery service and high-quality products, and it is rewarding to know that we have met your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.

If you have any further comments or suggestions, please feel free to reach out. We are always here to assist you and ensure your continued satisfaction.

Thank you for choosing Public Desire, we look forward to serving you again in the future.

Laura x

Vastaus yritykseltä Public Desire

22. syysk. 2025

Hi Jayne,

We are thrilled to hear that you were pleased with the quick delivery of your order.

At Public Desire, we strive to provide our customers with not only high-quality products but also efficient service. Your satisfaction is our priority, and your feedback helps us continue to improve our services.

We appreciate your support and look forward to serving you again in the future.

Amy x

Vastaus yritykseltä Public Desire

19. syysk. 2025

Hi Alessia,

Thank you for your valuable feedback! We are thrilled to hear that you found our products to be of high quality. We strive to provide our customers with the best possible experience, and it’s wonderful to know that our efforts are being recognized.

We are particularly pleased to hear your kind words about our staff, especially Amy, Marie, and Alex. Their professionalism and dedication to customer service are truly commendable, and we will make sure to pass on your compliments to them.

We look forward to serving you again soon!

Amy x

Vastaus yritykseltä Public Desire

18. syysk. 2025

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that Amy and Anna provided you with exceptional service. We strive to ensure our customers have a positive experience, and it’s rewarding to know that we were able to restore your faith in fashion brands.

We understand that shopping can sometimes be challenging, especially when dealing with issues from other companies. Your satisfaction is our priority, and we are glad that our team could assist you promptly and efficiently.

We look forward to serving you again soon.

Laura x

Vastaus yritykseltä Public Desire

17. syysk. 2025

Hi,

Thank you for your feedback! We're thrilled to hear that you experienced a very quick delivery and found the item to be of great value for your money. At Public Desire, we strive to provide our customers with high-quality products and efficient service.

We look forward to serving you again soon!

Sarah x