Will definitely buy from again. Great quality shoes for a steal, wife's happy, and customer service is superb. Also want to give a shout out to Anna & Marie for helping me with my shipping & tracking... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I recently purchased a dress and shoes, and I have mixed but mostly positive feedback. The dress was absolutely beautiful – the material felt lovely and high quality, and the fit was perfect. I... Näytä lisää
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I bought a pair of knee high boots from Public Desire and unfortunately they did not fit so I had to send the item back. Unfortunately, Royal Mail lost my item in the post when I returned them. When... Näytä lisää
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The boots look amazing and fit really well. The outer material is beautiful, though the inner lining isn’t the same quality. They arrived in good condition and overall I’m really happy with them. T... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Public Desire is a global online footwear brand selling new styles daily to fashion forward girls looking for stylish updates without breaking the bank! As our unique products are in demand from fashionistas all around the globe, we ship to all countries right here from our global distribution centre in the UK! Our Manchester base is a hub of creativity, with extensive outreach within social media to bloggers and our amazing followers, we aim to bring you the newest styles at a great price. Through our innovative approach and fashion instincts we aim to tread (ever so stylishly) where other retailers don’t. That’s enough about us, we’d rather hear from you...
Yhteystiedot
M27 9HF, Swinton
- help@publicdesire.co.uk
- publicdesire.com
4,7
Erinomainen
7 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lucy helped me resolve shipping it was…
Lucy helped me resolve shipping it was fast and efficient i'm happy about the service
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Keisha,
Thank you for your feedback and 5* rating! We're thrilled to hear that Lucy was able to assist you with your shipping issue in such a fast and efficient manner. At Public Desire, we strive to provide excellent service, and it's wonderful to know that we met your expectations.
Thank you for choosing Public Desire!
Sarah x
Good quality
O received my order ontime and quality product and I love it
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Faustina,
Thank you for your wonderful feedback! We are thrilled to hear that you received your order on time and that you are satisfied with the quality of the product. At Public Desire, we strive to provide our customers with exceptional products and service, and it’s rewarding to know that we met your expectations.
We appreciate your support and look forward to serving you again in the future!
Sam x
Tracking Issue Resolved
I had an issue with tracking my shipment through the carrier, so I reached out to Public Desire’s customer service team. I received a prompt response, and Marie, the representative who helped me, handled the situation quickly and professionally. She kept me updated throughout the process and even followed up after my package was delivered.
I was also fairly compensated for part of the shipping cost without having to push or haggle for it. My order arrived in good condition, and Marie provided excellent customer service from start to finish. I really appreciate the support and communication.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Pamela,
We sincerely appreciate your feedback and are pleased to hear that your issue was resolved efficiently.
It’s great to know that our representative, Marie, provided you with prompt and professional assistance throughout the process. We strive to keep our customers informed, and it’s wonderful to hear that she kept you updated and followed up after your package was delivered.
We are also glad that you received fair compensation for part of your shipping cost without any hassle. Your satisfaction is our priority, and we aim to ensure that our customers feel valued and supported.
We take pride in the quality of our service and are thrilled that your order arrived in good condition. Thank you for acknowledging Marie's excellent customer service; we will ensure that your kind words are passed along to her.
Laura x
One of tge best faux furs at the moment…
One of tge best faux furs at the moment plus great cost, quality of fur excellent and colour is tasteful animal print....being picky...no lining, but heh cute everyday winter jacket jeans boots and polo neck jumper...had compliments already. 💝
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Tania,
Thank you for your feedback regarding our faux fur jacket. We are thrilled to hear that you consider it one of the best options available at the moment. Your compliments about the quality of the fur and the tasteful animal print are greatly appreciated.
We understand that you noted the absence of lining, and we appreciate your feedback on this aspect. We strive to create stylish and functional pieces, and your insights help us improve our offerings.
It's wonderful to hear that you've received compliments while wearing the jacket with your everyday winter outfit of jeans, boots, and a polo neck jumper. We aim to provide versatile pieces that enhance your wardrobe, and it sounds like this jacket has done just that.
Thank you for being a valued customer!
Laura x
I had some issues when returning my…
I had some issues when returning my baby clear double strap high Heel mules. Marie was really helpful and was quickly able to resolved the situation.
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Shyanne,
We're glad to hear that Marie was able to assist you effectively and resolve the situation promptly. At Public Desire, we strive to provide excellent customer service, and it's wonderful to know that our team member made a positive impact on your experience.
Thank you for choosing Public Desire, and we look forward to serving you again in the future.
Sarah x
Fast delivery
Fast delivery, came to the rescue when I need an outfit for Christmas party
26. marraskuuta 2025
Vastaus yritykseltä Public Desire
Hi Catherine,
Thank you for your wonderful feedback! We're thrilled to hear that our fast delivery service was able to come to your rescue just in time for your Christmas party outfit. At Public Desire, we strive to provide our customers with not only stylish options but also a seamless shopping experience.
We appreciate your support and look forward to serving you again soon!
Sarah x
Great product, excellent service!
Lovely shoes delivered quickly, great value!
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Louise,
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you are enjoying our products and that your experience with us has been so positive.
Thank you once again for choosing Public Desire, we genuinely look forward to serving you again in the future and hope to continue providing you with the quality and service you deserve.
Sam x
Love my boots!
Love my boots!! They are exactly as described and super comfy! I’m normally between a 5 and a 6, I ordered a 6 to be safe and they fit perfectly. Got so many compliments too! X
15. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Tina,
Thank you for your wonderful feedback! We're thrilled to hear that you love your boots and that they are exactly as described. It's great to know that you found them super comfy!
Choosing a size 6 when you're between a 5 and a 6 was a smart decision, and we're delighted that they fit you perfectly. It's always rewarding to receive compliments, and we're glad to hear you're getting so many!
Thank you for being a valued customer!
Laura x
Shipping was faster than expected
Shipping was faster than expected
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
H Cynthia,
Thank you for your feedback regarding your recent order with Public Desire. We are thrilled to hear that the shipping was faster than you expected!
We appreciate your support and look forward to serving you again soon.
Laura x
Amazing boots- super fast delivery
Amazing boot. Soooo stylish. Love them
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Anna,
Thank you for your wonderful feedback! We're thrilled to hear that you love your new boots from Public Desire
We appreciate your support and hope to serve you again soon!
Laura x
Fast delivery
Fast delivery, great price and item exactly as described.
Recommend and will use again
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Vicki,
Thank you for your feedback! We're thrilled to hear that you had a positive experience with us. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Sarah x
What a company Public Desire are!
What a company Public Desire are!
I lost a strap off my heels during a night out and wishfully reached out to the Public Desire Team to see if it could be resolved. Amy and Alex dealt with my query promptly and subsequently sent me a brand new strap. This company goes above and beyond for their customers which is refreshing to see in a world full of poor customer service teams. Will always recommend Public Desire as their products are brilliant quality too!
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Shannon,
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience with Public Desire.
It's fantastic to hear that Amy and Alex were able to assist you promptly with your query regarding the lost strap from your heels. We strive to go above and beyond for our customers, and it's rewarding to know that our efforts made a positive impact on your experience.
We are committed to providing not only high-quality products but also exceptional customer service. Your recommendation means a lot to us, and we are thrilled to hear that you are satisfied with both our products and the service you received.
Thank you once again for your kind words and support.
Sarah x
Very very very Kind and Quick…
Very very very Kind and Quick response!!!
Had to cancel my Order bc the Website just changed my size from EU39 to EU36.
Anyways the support team was great and understood the problem.
Just bought the shoes again, Hopefully they come in die Right size.
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Laetizia,
Thank you for your kind feedback! We truly appreciate your understanding and patience during your recent experience with us.
We apologize for the inconvenience caused by the size change from EU39 to EU36 on our website. We understand how frustrating this can be, and we're glad to hear that our support team was able to assist you promptly.
It's great to know that you've successfully placed a new order for the shoes, and we hope they arrive in the correct size this time. Your satisfaction is our top priority, and we are here to ensure that you have a positive shopping experience with Public Desire.
If you have any further questions or need assistance with your order, please don't hesitate to reach out. Thank you for choosing Public Desire, and we look forward to serving you again!
Sarah x
Top Class
Easy order, excellent prices and quick delivery to Ireland
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Irene,
Thank you for your feedback! We are thrilled to hear that you found the ordering process easy and that our prices met your expectations. We strive to provide our customers with a seamless shopping experience, and it’s wonderful to know that our quick delivery service to Ireland has contributed to your satisfaction.
At Public Desire, we are committed to offering high-quality products at competitive prices, and your positive experience reinforces our efforts
Thank you for choosing Public Desire, and we look forward to serving you again in the future!
Laura x
Ordered 2pair of boots and a bag
Ordered 2pair of boots and a bag. All very reasonably priced. The boots are black patent and look amazing on. They are sized well and comfortable.
The boots arrived very quickly after ordering. Good email contact throughout. Before purchasing from Public Desire I checked Trustpilot, as this has helped me make informed choices before I make purchases after having had bad past experiences.
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Angie,
Thank you for taking the time to share your feedback regarding your recent order with Public Desire. We are thrilled to hear that you ordered two pairs of boots and a bag, and that you found our prices to be reasonable.
It's wonderful to know that the black patent boots not only look amazing but also fit well and provide comfort. We strive to ensure that our products meet high standards of quality and style, and your satisfaction is our top priority.
We are also pleased to hear that your order arrived quickly and that you appreciated the email communication throughout the process. Keeping our customers informed is essential to us, and we're glad that it contributed positively to your shopping experience.
Thank you once again for your feedback, and we look forward to serving you again in the future!
Sarah x
Vastaus yritykseltä Public Desire
Hi Abigail,
Thank you for your feedback regarding our delivery service. We are pleased to hear that your order was delivered on time. At Public Desire, we strive to provide our customers with a seamless shopping experience, and timely delivery is a crucial part of that commitment.
We appreciate your support and look forward to serving you again soon.
Laura x
Vastaus yritykseltä Public Desire
Hi Wendy,
Thank you for your wonderful feedback! We are thrilled to hear that you loved your experience with us. It's fantastic to know that your delivery was smooth and quick.
We strive to provide our customers with the best service possible, and your satisfaction is our top priority. If you have any further comments or suggestions, please feel free to share. We look forward to serving you again soon!
Sam x
Heel snapped off within 30 minutes of…
Public desire has now given me a 50% discount due to the faulty item I was sold, which is very fair. Thank you
Heel snapped off within 30 minutes of my first wear of them. Never again
27. lokakuuta 2025
Vastaus yritykseltä Public Desire
Hi Samantha,
I sincerely apologise for the inconvenience you’ve encountered with your heels after such a short period of use. At Public Desire, we take great pride in the quality of our products, and it is disheartening to hear that we did not meet your expectations this time.
Your feedback is incredibly important to us, and we want to ensure that we resolve this matter to your satisfaction. Our dedicated support team will be reaching out to you shortly to discuss your concerns further and explore the best possible solutions. Please keep an eye on your inbox for their message.
Thank you for your understanding and patience as we work to address this issue. If you have any additional questions or concerns in the meantime, please do not hesitate to reach out.
Amy
Quick and Efficient Customer Service
I needed to cancel my order as i ordered the incorrect size due to an error on the webpage where the shoe size changed from a size 5 to a size 3. Lucy was quick in responding to my query and my refund was issued straight away. She then helped me resolve the error so i could order the correct size. I was happy with the quick response and helpful customer service.
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Claudia,
Thank you for reaching out to us regarding your recent experience with us. We sincerely apologise for the inconvenience you faced with the sizing error on our website.
We are pleased to hear that Lucy was able to assist you promptly in cancelling your order and issuing a refund. Our team strives to provide quick and efficient service, and it’s great to know that we met your expectations in this instance.
We look forward to serving you again soon.
Laura x
OMGGG the shoes are sooooo niceeee.
18. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Public Desire
Hi Alana,
Thank you for your feedback! We are thrilled to hear that you find the shoes so nice. We strive to provide our customers with stylish and high-quality footwear, and your satisfaction is our top priority. If you have any further comments or questions, or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and hope you enjoy your purchase!
Amy x
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