Public Desire Arvostelua 6 695

Vastaus yritykseltä Public Desire

12. tammik. 2026

Hi Stephen,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are satisfied with the quality of our products, the speed of delivery, and the competitive pricing we offer.

At Public Desire, we strive to provide our customers with an exceptional shopping experience, and it is rewarding to know that we have met your expectations. Your positive comments motivate us to continue delivering high-quality products and excellent service.

We appreciate your support and look forward to serving you again in the future.

Thank you for choosing Public Desire!

Laura x

Vastaus yritykseltä Public Desire

7. tammik. 2026

Hi Samantha,

Thank you for your wonderful feedback! We are thrilled to hear that your order arrived just in time for Hogmanay and that you found the shoes to be absolutely beautiful.

At Public Desire, we strive to provide our customers with stunning products that enhance their style, and it’s fantastic to know that you were pleased with your purchase. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us.

We look forward to serving you again in the future!

Sarah x

Vastaus yritykseltä Public Desire

6. tammik. 2026

Hi Sophie,

Thank you so much for your wonderful feedback! We're thrilled to hear that you love your new shoes from Public Desire. It's fantastic that they caught your eye on social media and that you decided to order them for a wedding.

We strive to provide stunning products and fast delivery, so it’s great to know that we met your expectations. Your satisfaction is our top priority, and we are delighted to have contributed to your special occasion.

We hope to see you again soon.

Laura x

Vastaus yritykseltä Public Desire

6. tammik. 2026

Hi Ruksana,

Thank you for your feedback regarding your recent purchase from Public Desire. We are delighted to hear that your sandals were delivered on time and that they match the image you saw online.

Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us.

Thank you for choosing Public Desire!

Amy x

Vastaus yritykseltä Public Desire

6. tammik. 2026

Hi Elizabeth,

Thank you for your feedback! We are thrilled to hear that your boots arrived on time and were packaged to your satisfaction. At Public Desire, we strive to provide our customers with high-quality products and a seamless shopping experience.

Your positive experience is important to us, and we are delighted that you would consider purchasing from us again.

We look forward to serving you again soon!

Sam x

Vastaus yritykseltä Public Desire

5. tammik. 2026

Hola Sofia,

Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente experiencia con nosotros en Kaiia. Nos complace saber que Marie le brindó un servicio excepcional y resolvió rápidamente su problema con el paquete.

Su satisfacción es nuestra máxima prioridad, y es maravilloso saber que la comunicación con Marie fue sencilla y que pudo ayudarle eficazmente. Agradecemos sus amables palabras y le haremos llegar su agradecimiento.

Gracias nuevamente por sus comentarios y esperamos poder atenderle de nuevo pronto.

Sarah x

Vastaus yritykseltä Public Desire

5. tammik. 2026

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that you loved your boots and that they met your expectations. At Public Desire, we strive to provide high-quality products and exceptional service, and it’s rewarding to know that we succeeded in your case.

Thank you once again for choosing Public Desire. We look forward to serving you again soon.

Amy x

Vastaus yritykseltä Public Desire

Päivitetty 5. tammik. 2026

Hi Nina,

I am truly sorry to hear that you were not satisfied with the quality of the boots you received. To better understand the situation regarding your order and why a full refund may not have been processed, could you please provide me with your order details. This information will help me investigate further and ensure that we address your concerns appropriately.

Please reply to the email from Trustpilot requesting your order details. Once I have this information, I will check with our returns team and get back to you as soon as possible.

Sam

-----------------------------------------------------------------------

Hi Nina,

Thank you for providing your order details.
I have reached out to our returns team, who originally processed your return, to check on the status of your shipping cost refund. They are currently reviewing your case and will provide an update as soon as possible.

You can expect to hear back from our support team very soon with more information. If you have any further questions or need additional assistance in the meantime, please don’t hesitate to reach out.

Thank you for your understanding.

Sam

Vastaus yritykseltä Public Desire

30. jouluk. 2025

HI Tinotenda,

Thank you for sharing your experience with us. We are glad to hear that you received a prompt and respectful response from Lucy regarding the delay in your order. We strive to ensure that our customers are satisfied, and it’s wonderful to know that we were able to address your concerns effectively.

We appreciate your feedback about the refund for the difference between the next day delivery and the regular delivery. It’s important to us that our customers feel valued and compensated for any inconveniences they may encounter.

We are also pleased to hear that your shoes arrived in good packaging and met your quality expectations. Your satisfaction is our priority, and we are delighted that you are considering ordering again for yourself.

Thank you for recommending Public Desire. We look forward to serving you and your aunty again in the future.

Sarah x

Vastaus yritykseltä Public Desire

30. jouluk. 2025

Hi Forkhana,

Thank you for your wonderful feedback! We're thrilled to hear that you love using our order website and that your experience has been positive.

It's fantastic to know that you find our heels to be the perfect size and that you appreciate our delivery time and date. Your satisfaction is our top priority, and we strive to provide the best service possible.

Thank you for choosing Public. Your support means a lot to us!

Amy x

Vastaus yritykseltä Public Desire

26. jouluk. 2025

Hi,

Thank you for your feedback! We are thrilled to hear that you experienced fast delivery and found the quality of our products to be satisfactory. At Public Desire, we strive to provide our customers with the best possible service and high-quality items.

We look forward to serving you again soon!

Laura x

Vastaus yritykseltä Public Desire

22. jouluk. 2025

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that you find our item to be of high quality and very comfortable to wear. It’s always our goal to provide our customers with products that meet their expectations.

We are also pleased to know that your delivery was quick, as we strive to ensure a smooth and efficient shipping process. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.

Thank you for choosing Public Desire, and we look forward to serving you again in the future!

Sarah x

Vastaus yritykseltä Public Desire

22. jouluk. 2025

HI Rachel,

Thank you for your feedback! We're thrilled to hear that you love the boots and that they arrived in a timely manner. At Public Desire , we strive to provide our customers with high-quality products and excellent service, and it's wonderful to know that we met your expectations.

We appreciate your support and hope to serve you again soon!

Laura x

Vastaus yritykseltä Public Desire

19. jouluk. 2025

Hi Andrea,

Thank you for your wonderful feedback! We're thrilled to hear that you find the skirt beautiful and that your delivery was prompt. At Public Desire, we strive to provide our customers with high-quality products and efficient service, and it's always rewarding to know when we meet those expectations.

We appreciate your support and look forward to serving you again in the future.

Laura x

Vastaus yritykseltä Public Desire

19. jouluk. 2025

Hi Joanne,

I want to sincerely apologise for the inconvenience you have experienced with receiving the wrong shoes. I understand how frustrating this situation must be, and I assure you that I will be addressing this matter with our warehouse manager to prevent it from happening in the future.

I can see from the email communication that our support team has provided you with a free returns label to return the incorrect shoes for a full refund. Additionally, you have been issued a 15% discount code to use on your new order. We truly appreciate your understanding and patience during this process, and I apologise for any inconvenience this has caused.

To make this right, we would be happy for you to place a new order for the correct item and we will offer you free next-day delivery on your new order. Our support team will reach out to you shortly to facilitate this process and ensure you receive your desired shoes without any further delay.

I am sorry once again for the inconvenience caused.

Sam

Vastaus yritykseltä Public Desire

16. jouluk. 2025

Hi Michelle,

Thank you for your feedback! We're thrilled to hear that you love your purchase and appreciate the quality of our products. Your satisfaction is our top priority.

We understand that tracking your order can sometimes be challenging on the carrier site, and we apologise for any inconvenience this may have caused.

Thank you for choosing Public Desire!

Sarah x

Vastaus yritykseltä Public Desire

15. jouluk. 2025

Hi,

Thank you for your feedback! We're delighted to hear that you find our products very comfortable and well-balanced. At Public Desire, we strive to create footwear that not only meets but exceeds our customers' expectations in terms of comfort and style.

Your satisfaction is our top priority, and we appreciate your support.

Laura x

Vastaus yritykseltä Public Desire

15. jouluk. 2025

Hi Terri,

Thank you for your wonderful feedback! We are thrilled to hear that you absolutely love Public Desire and that you have never encountered any issues with our products or services. Your satisfaction is our top priority, and it’s always rewarding to know that we are meeting your expectations.

Thank you for being a valued customer!

Sarah x

Vastaus yritykseltä Public Desire

15. jouluk. 2025

Hi,

Thank you for your wonderful feedback regarding the Grattitude Black Strappy Square Toe Stiletto Heels in size 9/42. We are thrilled to hear that your new shoes arrived promptly and that they fit beautifully.

It's great to know that the adjustable diamante buckle in the toe strap enhances your comfort, allowing you to customize the fit to your liking. We strive to provide stylish options that cater to various preferences, and we are delighted that these heels have become your favourite from Public Desire.

Your satisfaction is our top priority, and we appreciate your kind words about our speedy delivery service. If you have any further questions or need assistance with anything else, please don't hesitate to reach out.

Wishing you a Merry Christmas and a joyful holiday season! Thank you for choosing Public Desire.

Anna x

Vastaus yritykseltä Public Desire

Päivitetty 12. jouluk. 2025

Hi Tracey,

We're delighted to hear that your delivery was successfully left in your designated safe place.

It's wonderful to know that you found the boots to be comfy and cozy on your first day of wearing them! The fur lining is indeed designed to provide both style and comfort, and we hope they continue to meet your expectations.

Thank you for choosing us, and we look forward to serving you again in the future.

Sarah x