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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

horrible service. opened a tub of chocolate protein isolate - it was stale and expired. even though expiration is not until 2023. customer service pretty much said too bad. can't exchange it beca... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I recently order their 25lbs bulk New Zealand Whey Protein Isolate, Tastes like Chemicals and Plastic, Not fit for human consumption, and they are standing by their no refunds, returns or exchange... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Clean, natural ingredients in Whey and BCAAs. Blue raspberry and fruit punch BCAAs do exactly as described, first sip hits me like shotgun recoil but tastes good after initial taste. Whey and amino ac... Näytä lisää

Saanut 2/5 tähteä

I asked a question regarding the Chocolate NZ Whey Isolate protein to see if the Cocoa was dutch processed but I received no response. The response I received on Jan 28 at 8:57 am was "what you m... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vitamiinit ja lisäravinteet

Yrityksen kirjoittama

The ProteinCo. COMMITMENT When it comes to making the right impression, we only get one chance. That’s why our values govern who we are and how we operate. They shape and define the character of our company. They are the values that guide our decisions and how we interact with people. ProteinCo. manufactures all its products in Canada. We adhere to strict quality control standards and have control over the entire production process. From the procuring of all raw materials through to finished product, we're in control every step of the way. Producing true to label claim, safe and effective products is our primary concern. Our goal from day one has been to provide consumers with safe, effective products that are easy to use, and produce measurable results. We are always striving to improve upon, or develop new and exciting products that can benefit the health and fitness levels of our customers. Whether that means incorporating centuries old wisdom, with the latest in ingredient delivery systems and technology, we do whatever it takes to produce the best quality products possible. From all of us at ProteinCo., we appreciate the opportunity to serve your nutrition needs. We continue to quietly grow through word-of-mouth recommendation, as satisfied athletes and trainers continue to tell others about their impressive results.


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

449 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,8

Kaikki arvostelut

(449)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Best protein hands down.....

Proteinco delivers the best protein hands down in regards to quality and taste. the New Zealand Whey protein isolate is the best I have tried without question and I have tried many proteins over the years.
I have just received my second order yesterday and the prompt delivery is great and I will most definitely order this product many times over...I have finally found my protein of choice:)

4. heinäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Ordered beta alanine 500g but it was…

Ordered beta alanine 500g but it was actually not released yet.

Prices are usually higher than myprotein canada (as they both have coupons and discounts regularly), making it difficult to pad order up for free shipping.

3. heinäkuuta 2018
Oma-aloitteinen arvostelu
ProteinCo-logo

Vastaus yritykseltä ProteinCo

Hi , we are sorry , our bulk product like the Beta Alanine 500g will be soon available . Please make sure that you compare exactly the same products because most of the time with the Coupon code our prices are lower the MyProtein for the same product, if not let us know at info@proteinco.ca


Thank you

Saanut 3/5 tähteä

Incomplete shipping

While the product was shipped quickly and well packed, I did not receive the $1:50 small pack which I ordered so as to try the product before opening the main packages. I E-mailed Proteinco straight away to inform them, did not get a reply or receive what I paid for.

3. heinäkuuta 2018
Oma-aloitteinen arvostelu
ProteinCo-logo

Vastaus yritykseltä ProteinCo

Hi Peter ,

We didn't received any email from you , are you sure that you sent it to info@proteinco.ca ? Since you ordered Creatine Powder and there is no tryout sample for that type of products, we sent you a random protein sample .

Thank you

Saanut 3/5 tähteä

It was a good deal before

It was a good deal before, but now the price when up by way too much. Better going to a local store and buy a famous brand name for the same price.

21. kesäkuuta 2018
Oma-aloitteinen arvostelu
ProteinCo-logo

Vastaus yritykseltä ProteinCo

Hi ,

Our new Isolate still at the same price than the other formula we had and the new ALL Natural is only 5$ more than the regular isolate . We still the lowest price on the Canadian Market and we also have discount each months from 20% to 30% , honestly I don't think you can find better prices somewhere else , if yes let us know we will beat that price .

Thank you

Saanut 4/5 tähteä

New Zeland Whey protein isolate

I like their website interface, easy to navigate and look for products. I ordered 2 whey protein new zeland isolate. One chocolate and the other one non flavour. It was easy to place the order and the prices were fair. The only issue I had was that 5 days after placing the order I checked and the order was not shipped yet. I had to contact them and ask what was the issue then they said that one of the proteins was out of stock, but they will ship it once is ready. Same day they got stock and the protein was shipped with no issue; it would had been nice if after placing the order they would have contacted me and let me know that the protein was out of stock and that I would have to wait a couple of days instead of waiting for me to contact them. Other than that everything else is good. the chcoloate flavour is perfect, not too sweet and blends well Will buy again.

20. kesäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Too long to get packaged to ship...

I like product good price but takes over a week just to ship items. If out of stock update website. Otherwise 10 days just to get a product from warehouse to ship is way too long. By time gets here two weeks i only order when i need product.

12. kesäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Sadly the quality seems to be declining...

I've been ordering from ProteinCo for almost 2 years. Until recently, I would have given them 5 stars for their prices, free shipping, and complementary samples.

Unfortunately... they have changed packaging from hard plastic tubs to soft plastic bags, and these bags seem to have a major flaw: they seem to tear at the bottom seams. I first discovered this when one of three bags in a shipment had a hole large enough that a couple hundred grams (at least a quarter to half pound) was lost during shipping, with a lot more spilling out of the hole as soon as I lifted the bag. To their credit, ProteinCo replaced the bag for free and even covered the cost of return shipping. Customer service was excellent! Unfortunately, the replacement bag also had small openings at both bottom seams. Upon closer inspection of the other two bags from the original shipment, I found that they suffered the same issue. It was most noticeable if I squeezed the top of the bag, increasing pressure inside, which caused a couple grams to be forced out the holes.

The move to soft plastic packaging may have been motivated by a desire to be more environmentally friendly (conjecture, I don't know if it is more eco). But this concerns me most as an issue of quality control. I assume that supplements produced in Canada and/or Quebec are treated as they are in the US, with no oversight of a regulatory organization such as the FDA. Supplement producers are trusted to self regulate and manage quality. These are products that I am ingesting, so I expect the companies producing supplements to take the health and safety of their customers very seriously.

I'm not ready to turn my back on ProteinCo yet. I will place at least one more order. But if this issue persists, it will be my last order. If they resolve the packaging issue, I will return to change my rating to 5 stars and update my review.

27. toukokuuta 2018
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

the Product is nice over all

the Product is nice over all. however, the chocolate flavor is not the best i think you can work more on the flavor and packaging.

6. toukokuuta 2018
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Great product not so great service.

Great product not so great service.
I'm a runner. I was looking for a vegan BCAA powder, and I landed on Protein Co's page. The price was good, the product looked good. So, I placed an order for 2 500gm packs. I had a marathon coming up in 2 weeks and my previous pack had just gotten over. Four days later, my purchase had still not been shipped. When I asked why, I was told the delay was because there was only one pack and they were waiting for the second one. I told them, please send me one and refund the money for the second one. Instead they just sent me one and gave me store credit for the second pack. Shipping fees are high. I'm a disappointed. But only a little.

5. toukokuuta 2018
Oma-aloitteinen arvostelu

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