Not only was the product amazing, but the support was as well. The food (although limited) was delicious and clean. I have been an intermittant faster for years, but could not seem to do any type of m... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
In a time when virtually no company has real people to talk to, I very much appreciate Prolon's team. Any issues I have had they have immediately gotten back to me with a great response. I have zero... Näytä lisää
Yritys on vastannut
My issue isn’t with ProLon—it’s with Shop. I refuse to give an app broad access to my phone just to track a package. Customers deserve a simple tracking link without signing up. I still haven’t a clue... Näytä lisää
Yritys on vastannut
It was great not having to think about what to eat, best of all, avoiding the temptation to go back to old habits for 5 days. Joining the coaching sessions make all the difference, that daily nudge,... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Prolon is a science-driven nutrition brand focused on supporting healthy aging and longevity through evidence-based nutritional programs. Its flagship product, the Prolon 5-Day Diet, is a patented Fasting Mimicking Diet (FMD) developed from more than 25 years of research and 40+ published clinical studies conducted in collaboration with USC, Mayo Clinic, and Stanford, to help the body enter a fasting-like state while still providing carefully formulated nourishment that supports natural cellular renewal. The 5-Day Diet is a complete, pre-packaged nutrition program that includes portioned meals, snacks, and beverages for each day, making the experience simple to follow without calorie counting or meal planning. Clinical research published in peer-reviewed journals, including Nature Communications, found that participants completing three consecutive monthly cycles experienced an average 2.5-year reduction in biological age markers, while also supporting healthy metabolism, preserving lean muscle, and promoting fat loss. But the 5-Day Diet is only the beginning. The same decades of longevity research that gave rise to the FMD also informed Prolon's broader ecosystem of science-backed products designed for everyday life. This includes L-Biome, a precision probiotic formulated to support gut health and metabolic function; fast bars, developed to extend the fasting state between meals; nutrition shakes built around longevity-supporting protein ratios; and guided reset programs that combine multiple Prolon products into structured, longer-term health protocols. Every product in the Prolon line shares the same origin, rigorous peer-reviewed science, and the same goal: to give your body what it needs to function better for longer. Founded on the belief that nutrition should be grounded in rigorous scientific research rather than trends, Prolon develops all of its products using a research-first approach. Prolon is part of L-Nutra, a nutrition technology company dedicated to advancing evidence-based nutrition for healthy aging and longevity. Our mission is to make cutting-edge longevity science accessible to everyone because how you age is not simply something that happens to you. It is something you can actively shape.
Yhteystiedot
Yhdysvallat
- prolonlife.com
4,1
Hyvä
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Prolon is hard to work with and even…
Prolon is hard to work with and even though I changed my subscription date they still charged and sent an order i did not want for 3 more months. I am cancelling my subscription with them.
15. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Beverly,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience with your subscription.
We understand how frustrating it can be when an order is processed unexpectedly, especially after making changes to your subscription settings. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience this has caused.
We want to reassure you that our Customer Service Team has already reached out directly via email to review what happened with your account and is actively looking into this to work toward a resolution for you.
Your feedback is important to us, and we are continuously working to improve our systems and overall customer experience.
We truly appreciate you bringing this to our attention, and we hope to have the opportunity to restore your trust in the future.
I have done water fasts before and felt…
I have done water fasts before and felt really miserable. I have done 3-5 day fasts before and could not make go number 2 each time, I felt even more sick. I would get sick from it, headache and throw up. I also cannot eat chocolate for many many years because it gave me an immediate headache that I could not remedy. I have been on the 5 day Prolon fast and I was able to eat the chocolate and got NO symptoms at all. I was not hungry. The food was good and I realize my over eating is not because of hunger but stress and boredom. The team were very attentive when I had questions they responded within the hour. I am very grateful for this experience.
14. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Carrie,
Thank you so much for taking the time to share your experience with us. We truly appreciate your openness and are so glad you gave ProLon a try after your previous fasting experiences.
We’re especially happy to hear that this cycle felt very different for you in a positive way—that you were able to complete the 5-day program comfortably, enjoy the food, and even tolerate items that have previously caused you discomfort. It’s also meaningful to hear that you didn’t experience hunger and were able to gain more awareness around your eating patterns and the role stress and boredom may play.
We also really appreciate your kind feedback about our team and the support you received. Being able to respond promptly and be there when you had questions is something we truly value, and it’s wonderful to know that it made a difference in your experience.
We’re very grateful you chose to share this with us, and we’re honored to have been part of such a positive experience for you. Wishing you continued success as you carry these insights forward.
Love Prolon
Love Prolon. I have used this program for years now and always provides the best results. I feel amazing after and to have all the "thinking" taken out of it is great. I just follow the days and with out fail the results are there!
27. huhtikuuta 2026
Vastaus yritykseltä Prolonlife
Hi Julie,
Thank you so much for taking the time to share your experience, we truly appreciate your continued support over the years.
We’re so glad to hear that Prolon has consistently delivered great results for you and that the simplicity of the program, removing the need to think about planning and meals, has made it even easier to stay on track. It’s wonderful to know you feel amazing after each cycle and that you’ve been able to rely on the program to support your routine so consistently.
We’re grateful to be part of your wellness journey and look forward to continuing to support you in your future cycles.
I need to get the item quickly - I still haven't received it yet
Still haven't received it? It's been way too long. Looking forward to it
10. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Futao,
Thank you for taking the time to reach out and share your experience. We truly understand how frustrating this situation must feel, especially when you are still waiting for your order, and we sincerely apologize for the inconvenience this has caused.
We want to reassure you that our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help review your order, clarify what happened, and support you in resolving this as quickly as possible.
We completely understand your concern around the delay, and your experience is important to us. We are actively here to assist you and ensure this is addressed properly.
Your satisfaction remains a priority for us, and we are committed to making this right and supporting you through the process.
We look forward to your response and the opportunity to further assist you.
Our team is here to support you every step of the way.
Way too many emails for me.
12. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Annette,
Thank you for your feedback, and we’re sorry to hear that you’re finding our emails overwhelming.
We really appreciate you bringing this to our attention. You can always unsubscribe from our email list by clicking “Unsubscribe” at the bottom of any email. If you are also receiving text messages, you can reply “STOP” to opt out.
Please keep in mind that if you unsubscribe, you may miss helpful updates, including daily tips and guidance during your fast, as well as important information related to group coaching or recorded sessions if you are participating in those programs.
Our goal is to keep you informed, educated, and supported throughout your journey, but we absolutely respect your preferences if you choose to opt out. If you would prefer, you can also contact our Customer Service team at customerservice@l-nutra.com.
Thank you again for your feedback. We truly appreciate it.
Great experience
Great experience! I expected to be hungry but it was very doable and eye opening!
Food was tasty enough.
25. marraskuuta 2025
Vastaus yritykseltä Prolonlife
Hi Kam,
Thank you so much for sharing your experience!
We're delighted to hear that the program was more manageable than you expected and that it provided some eye-opening insights along the way. One of our goals is to make fasting more approachable while still supporting the body's natural rejuvenation processes, so it's wonderful to hear that the experience felt doable for you.
We're also glad you enjoyed the food! Thank you for being a part of the Prolon community and for taking the time to leave your feedback.
Wishing you continued health and wellness on your journey!
Too much Minnestroni soup!
9. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Ron,
Thank you for taking the time to share your experience. We truly value your feedback and appreciate the opportunity to learn more about what happened.
We sincerely apologize for the inconvenience and frustration this situation has caused. This is certainly not the experience we want our customers to have.
Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to further review your concerns, provide additional clarification, and work with you toward a resolution. We have also extended a special accommodation as a gesture of goodwill and appreciation for your support.
Your satisfaction is very important to us, and we remain committed to making your experience as positive as possible.
We look forward to hearing back from you and appreciate the opportunity to continue supporting you on your wellness journey.
Very responsive to questions and any…
Very responsive to questions and any changes that need to be made with subscriptions. L Protein drink is the best protein drink I have tried.
9. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Barbara,
Thank you so much for taking the time to share your experience. We’re truly happy to hear that you’ve found our team responsive and supportive when it comes to your questions and subscription needs.
We’re especially glad to hear you’re enjoying the L Protein drink, it means a lot to know it stands out as the best protein drink you’ve tried.
We really appreciate your support and are always here if you need anything moving forward.
Vastaus yritykseltä Prolonlife
Hi Sheryl,
Thank you for your kind review. We’re so glad to hear that you found the process easy and that our team was able to assist you quickly.
We truly appreciate you taking the time to share your experience and are always here if you need any further support in the future.
Vastaus yritykseltä Prolonlife
Hi Toby,
Thank you for your wonderful feedback. We’re thrilled to hear you had a great experience with our customer service team.
We also appreciate your note about the phone support, it’s always helpful for us to understand what channels our customers value most.
We’re grateful for your support and are always here whenever you need us.
Too difficult to find where to pause or…
Too difficult to find where to pause or cancel. I'm getting an order I didn't want.
8. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Zara,
Thank you for taking the time to share your experience. We truly value your feedback and are sorry to hear about the frustration you encountered with managing your subscription.
We are also sorry to hear that you did not find the process as intuitive as we aim for it to be. Within your personal customer portal, subscription management options such as pause, cancel, or modify are available by scrolling down in your portal. However, we understand that sometimes navigating these options can feel less straightforward than intended, and we appreciate you bringing this to our attention.
Our goal is always to make the customer experience as simple and seamless as possible, and we appreciate you highlighting where we can improve. We would welcome the opportunity to better understand the challenges you experienced so that we can continue refining our platform and support.
Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to further review your concerns and provide assistance. We are committed to working with you to ensure your account preferences are set up exactly as intended.
Your satisfaction is very important to us, and we appreciate the opportunity to address your feedback. We look forward to hearing from you and continuing to support you however we can.
Great Prices and great value
Great Prices and great value. Customer service is very responsive.
8. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Janet,
Thank you so much for your kind review. We’re really glad to hear you’re finding both value and great pricing with Prolon, and that our customer service team has been responsive and helpful.
We truly appreciate your support and are always here if you ever need anything or have any questions.
Great resources
Great resources! Plenty of coaching opportunities. Wonderful FAQ section. The Facebook group helped me prepare as well. Many questions and comments from people currently doing the program. Very helpful to get me prepared to do this program.
1. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Jennifer,
Thank you for your wonderful review!
We're so pleased to hear that you found the resources, coaching opportunities, FAQ section, and Facebook community helpful as you prepared for your Prolon journey. We work hard to provide our customers with the education, tools, and support they need to feel confident and informed throughout the program.
It's especially rewarding to hear that connecting with others currently completing the program helped answer questions and made you feel more prepared.
Thank you for being part of our community, and we wish you continued success on your health and longevity journey!
Hard to cancel and a very deceptive
Hard to cancel and a very deceptive, subscription plan. You will likely be signed up for a subscription, make sure to cancel as you will not likely do package again. The fast is not worth the money and could be done on your own. The meals are terrible.
8. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Peter,
Thank you for taking the time to share your experience. We truly value your feedback and are committed to ensuring you have the best possible experience with Prolon.
We sincerely apologize for the inconvenience and frustration you experienced regarding the subscription process, as well as your disappointment with the meals and overall value of the program.
While taste preferences can vary from person to person, Prolon was developed through more than 20 years of scientific research to provide specific nutrition designed to support the fasting-mimicking process while helping to address some of the challenges associated with traditional fasting.
Our Customer Service Team has already reached out to you directly via email at customerservice@l-nutra.com to address your concerns, clarify them, and work with you toward a resolution.
Your satisfaction is very important to us, and we are dedicated to making your experience as smooth and positive as possible. We genuinely welcome your feedback and would appreciate the opportunity to learn more about how to support you best.
We look forward to your response and the opportunity to support you further.
Vastaus yritykseltä Prolonlife
Hi Alexandra,
Thank you for your kind words!
We're delighted to hear that you found our customer service team helpful, responsive, clear, and personable. Providing exceptional support is very important to us, and it's wonderful to know that your experience reflected that commitment.
We truly appreciate your feedback and thank you for being part of the Prolon community!
The soups are tasty
The soups are tasty, particularly the Tomato soup. The Prolon system makes the 5 day fast simple and easy. I lost 5 pounds and am continuing to see benefits including increased energy and fewer sugar cravings.
30. huhtikuuta 2026
Vastaus yritykseltä Prolonlife
Hi Alfretta,
Thank you for sharing your experience!
We're delighted to hear that you enjoyed the soups, especially the Tomato Soup, and that the Prolon program helped make your 5-day fast simple and manageable.
It's wonderful to hear that you've experienced benefits beyond the fast itself, including increased energy and fewer sugar cravings. We also appreciate you sharing your results and are excited to hear that you're continuing to notice positive changes.
Thank you for being part of the Prolon community, and we wish you continued success on your health and longevity journey!
Very good experience with your company.
Very good experience with your company! Easy to order. Impressed that I could talk to an actual person. Made things trustworthy. I received my purchase in a timely manner and had frequent updates, concerning delivery times. And then confirmation when it was delivered. Thank you for a smooth consumer transaction! I will be ordering more from your exceptional company!! Very impressive in this age of an unreliable product and customer service. Sincerely, Kathleen Lynott
1. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Kathleen,
Thank you so much for your thoughtful and kind review!
We are truly delighted to hear that you had such a positive experience with our company. Providing a seamless ordering process, timely delivery, clear communication, and access to knowledgeable team members is something we work hard to achieve, so it means a great deal to know that these efforts made a difference for you.
We especially appreciate your comments about being able to speak with a real person. Building trust and providing personalized support are core values for us, and we're thrilled that this helped make your experience a positive one.
Thank you again for your support and for placing your trust in us. We are honored to be part of your health and longevity journey and look forward to serving you again in the future.
Wishing you continued health and wellness!
So Far So Good
I had a discovery call with the dietition and that went very well. She was very knowledgeable, kind and helped solve things that would have been a block for me personally.
I later had a couple more questions, so I call the number she gave me, and I left a message. I received an email very shortly after, with a direct line to customer service. I call that number, spoke with the gentleman, he answered all my questions in detail. He also was knowledgeable. He was also kind and patient. Neither person put pressure on me, and were professionally friendly. I think customer service person's name is Manuel.
So I'm off to a great start.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prolonlife
Hi There,
Thank you so much for taking the time to share your experience!
We are excited to hear that your discovery call went so well and that both our nutrition and customer support teams were able to provide the guidance, education, and support you needed. It means a great deal to us to know that you felt heard, supported, and never pressured throughout the process.
We will be sure to share your kind words with Manuel and the rest of the team. Feedback like yours is incredibly meaningful and reinforces our commitment to providing knowledgeable, compassionate, and personalized support to every member of our community.
We're thrilled to hear that you're off to such a great start, and we look forward to supporting you throughout your Prolon journey.
Thank you for being part of our community!
Great professional support
Having Nicole provide her Dietitian expertise and tips for success made the experience a great one. Now on my second Prolon FMD, and it’s going great.
3. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Peter,
Thank you so much for sharing your experience! We are delighted to hear that Nicole's expertise, guidance, and practical tips helped make your Prolon journey a positive one.
It's especially exciting to hear that you are now on your second Prolon Fasting Mimicking Diet cycle and that it is going well. Consistency and support can make a meaningful difference, and we're honored to be part of your health and longevity journey.
Thank you for placing your trust in us, and we wish you continued success with your current fast and beyond!
Very helpful and professional…
Very helpful and professional experience with representative on the phone! Thank you!
3. kesäkuuta 2026
Vastaus yritykseltä Prolonlife
Hi Victoria,
Thank you so much for your kind words! We are delighted to hear that you had a helpful and professional experience with our team.
Providing personalized support and guidance is very important to us, and we're grateful that you took the time to share your feedback. We will be sure to pass along your appreciation to the representative who assisted you.
Thank you for being part of the Prolon community, and please don't hesitate to reach out if we can support you in any way along your health and longevity journey!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.