Private Internet Access Arvostelua 10 956

TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It's a combination of their great introductory two year price, a responsive app and network connections, not to mention thee 100% consistent UI design of the app across Linux, Mac OS and Windows. (I w... Näytä lisää

Saanut 1/5 tähteä

The new ip rotation "feature" might be one of the stupidest IT related decisions that any human has ever taken. It completely ruins my purpose of using a VPN. Unfortunately I had already paid for anot... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ok for normal usage but not working against strong internet censorship as some of other VPNs do with shadowsocks, vless and other sneaky methods. Also PIA has introduced fraud-like subscription a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Safe and reliable. Super easy to install, set up and use, all at a very reasonable price. Works with Laptops, tablets, cell phones and popular streaming devices. What else could you ask for.

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Tietokonetarvikekauppa

Yrityksen kirjoittama

Private Internet Access™ VPN Service encrypts your connection and provides you with an anonymous IP to protect your privacy.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

11 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 71 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

5*****excelent app

5*****excelent app. thank you.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so glad to hear you are having an excellent experience with the app and appreciate you taking the time to share your kind words.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

still a good deal after all these years

staying inexpensive throughout the 4 years I have had it.

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so glad to hear that you still consider our service a great deal and that you've enjoyed consistent, affordable pricing throughout your four years with us.

Best regards,
The PIA Support Team

Saanut 1/5 tähteä

Awful Company! Don't Trust them!

Absolute con. They try to snag you into buying their products at a lower price then inflate the price at checkout.
Terrible customer service on the chat - takes ages to reply and then they don't answer the questions or provide the help you're looking for. A complete waste of time! A great way to end up in an early grave with increased high blood pressure!
Response to their reply:
What a patronising response!
No. We don't all have/use social media!
- How about you don't lie in the first place and just provide accurate information ?
- How about you have a phone number or email address for your customers to contact?
- How about actually trying to be a reputable company?

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Hi Mrs S.,

We sincerely apologize for your frustrating experience. It is unacceptable that you received poor service on our live chat and feel misled by the pricing at checkout.

Since you have already tried getting help through our standard support channels without success, we do not want to send you in circles. Please send us a DM on our social media pages with your ticket number or the email address associated with your account.

We will personally escalate your case to our management team to ensure your questions are answered and your billing concerns are resolved immediately.

Thanks,
Private Internet Access Team

Saanut 5/5 tähteä

Easy to use

Easy to use, lots of locations available! Great customer service!

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are thrilled to hear that you are enjoying our user-friendly app and the variety of locations available, and we truly appreciate your kind words about our customer service.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Top vpn !!!

Top vpn !!!
Ik gebruik die op laptop met windows , android smart tv en gsm .
Geen noemenswaardige problemen veilige , snelle betrouwbare servers . IP dedicated is een aanrader !
Met een 3 jarig abonnement die helemaal niet duur is voel ik me veilig de Pia antivirus werkt ook perfect op de achtergrond . Fantastische software keep up the good work .

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for your feedback! It is wonderful to hear that you find Private Internet Access to be a top VPN across your Windows laptop, Android Smart TV, and mobile phone. We are thrilled that you are enjoying our fast, safe, and reliable servers, and we appreciate your recommendation of the Dedicated IP feature!

It is also great to know that our 3-year plan provides excellent value for your peace of mind and that the PIA Antivirus is working perfectly in the background to keep you safe. Thank you so much for your kind words and support, we will absolutely keep up the good work!

Best regards,
PIA Support Team

Saanut 5/5 tähteä

Nothing else you could ask for.

It's a vpn. Cheap, reliable. Does the job. Nothing else you can ask for. Been using them for 7 years now. The three year plan is worth it.

2. joulukuuta 2025
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so glad to hear that you have found our service to be cheap and reliable over the last seven years, and we truly appreciate your support of our multi-year plans.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

I love how well everything just work to keep my private information private

Long-time customer. I love how well everything just works with the dedicated IP address. Love this company for its long-standing dedication to no logs with the 3rd party auditing to back it up because privacy isn't having something to hide, it's just about not having anything I want to share.

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so pleased to hear that your experience with our dedicated IP and verified no-logs policy has kept your information secure and private over the years.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

I have been using PIA for years

I have been using PIA for years, for safe, reliable VPN usage. It`s easy to use, at a fantastic price. The best feature is there are so many VPNs to choose from, around the world. Plus, after I set it up, it automatically renews, every year, so I don`t have to worry about it.

26. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so glad to hear that you have enjoyed our reliable service and global server options for years, and that our automatic renewal process has made your experience worry-free.

Best regards,
The PIA Support Team

Saanut 1/5 tähteä

Very poor service

Very poor service. Constant outages. I paid in advance for 3 years. First month, when you can demand a refund, was fairly good. Then, they have my money and give you very spotty service. The connections continually collapse, lose connectivity and simply are worthless. Also, this company must be servicing a lot of fraudsters because most banks have a block on all their nodes.

Having a "dedicated IP address" does not help. I have one. Paid extra for it every month. It doesn't help. Everyone detects it as PIA's VPN. Many banks block PIA. And the ones that don't have their connections continually cut by the shoddiness of the connection. It doesn't work for streaming. Too slow and erratic.

Don't waste your money here. I already lost a lot of mine. Don't follow in my footsteps. I don't know how they got a 4.3 rating here. I can only speculate that they may be gaming this trustpilot system. But, I can't prove that. Must be them filing their own reviews somehow, because their service is bad as any VPN can be. Terrible.

27. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Hi Honest Customer,

We are truly sorry to hear about the constant outages and connection drops you have experienced. It is incredibly frustrating when you invest in a long-term plan and a Dedicated IP to securely access your banking or streaming services, only to find your connection blocked or running slowly.

We take your feedback very seriously, and we want to help investigate why your connection is collapsing and why your Dedicated IP is not providing the seamless access you expect. There may be specific protocol or port adjustments we can make to stabilize your speeds and help bypass those strict network blocks.

Since we want to get this resolved for you, please reach out to our dedicated customer support team. They can take a deep dive into your account and connection settings to find a real solution.

You can connect with them 24/7 via live chat at https://www.privateinternetaccess.com/ or send an email directly to support@piavpnsupport.zendesk.com. You can also submit a ticket through our help center at https://piavpnsupport.zendesk.com/hc/en-us/requests/new.

Best,
Private Internet Access Team

Saanut 5/5 tähteä

I have been using PIA 10+ Years!

I have been using PIA - Private internet Access for probably a decade and never have had any issues. It just works!

1. tammikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are incredibly honored to have had your support for over a decade and are so glad to hear that our service has consistently worked perfectly for you.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

The Install Script worked fine on my PC…

The Install Script worked fine on my PC for Linux Mint Cinnamon. I enjoy the interface which makes it so simple to use. Best VPN so far.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so glad to hear that the install script worked smoothly on Linux Mint and that you find our interface simple and enjoyable to use.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Great VPN

I've been using PIA since 2017, and its great. Love all the ways I can utilise it also, Windows app, browser plugin and mobile.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! It is wonderful to hear that you have been with us since 2017 and are finding our Windows app, browser plugins, and mobile features so useful for your needs.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

I like how they maintain user security

I like how they maintain user security; sometimes there are minor connection interruptions, but I don't think it's anything serious.

21. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! While we are glad you feel secure with our service, we are sorry to hear about the connection interruptions you've experienced. Please try updating your app or switching to a different server location, and feel free to reach out at https://www.privateinternetaccess.com/helpdesk if the issue persists.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

My account got stolen

My account got stolen. My computer was hacked, and all my data went to dark web. My pia account was sold. Pia helped me to get it back, and I can continue with the best vpn solution....

Leif Riemann

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for your feedback! We are incredibly relieved to hear that our Support team was able to help you successfully recover your account after such a stressful situation. We are glad to have you back and secure with us.

Best regards,
PIA Support Team

Saanut 5/5 tähteä

Extremely stable

Extremely stable, good server selection and frequently updated. All you could want in a VPN

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so pleased to hear that you find our service stable and appreciate our server selection and frequent updates.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Easy to use and secure

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so glad to hear that you find our service both easy to use and secure.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Great service

Private Internet Access is a great VPN. The company does what they advertise for a fair price.

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are thrilled to hear that you are enjoying our service and that you find our pricing to be fair and transparent.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

PIA was my first VPN, and it's a keeper!

PIA was my first VPN, and I've retained it for well over 5 years. The price is very reasonable (3 year plan), the usage policy (10 devices) is generous, the features are more than adequate for my needs, the wide range of connection points is great, and I have always received help in a timely fashion when needed.

18. helmikuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so grateful for your loyalty over the last five years and are thrilled that you find our pricing, multi-device support, and customer service to be such a great fit for your needs.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Ideal privacy solution, excellent VPN

Been a customer for years now. PIA provides an ideal privacy solution, proven in court. Plenty of client options for multiple OSs and devices. Port forwarding and split tunnel support work generally well. Great speeds through most exit nodes.
Best when coupled with their periodic promotional deals, keep an eye online for those.

15. lokakuuta 2025
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are so glad to hear that you have enjoyed our privacy solutions, port forwarding, and split tunneling features across your devices for so many years. It is great to know our speeds and promotional deals have met your expectations.

Best regards,
The PIA Support Team

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