AT R&B, WE LOVE STEVE! I'M THE SERVICE WRITER AND HAVE INTERACTIONS WITH HIM MULTIPLE TIME A MONTH. HE IS ALWAY QUICK AND SOOO PERSONABLE. I KNOW WHEN STEVE GETS MY CALL, EVERYTHING IS GOING TO BE DON... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
PWI is an absolute joke of an organization. I took my son's 4Runner in for an oil change and the repair shop found the the rear CV axle was close to failure and had to be replaced. Rather than honori... Näytä lisää
Yritys on vastannut
When we had trouble with our truck while out of town, visiting family in Florida, we were able to take our truck to the Ford dealer and they worked hand-in-hand with preferred warranty to get our truc... Näytä lisää
Yritys on vastannut
WORKING WITH STEVE WAS AN ABSOLUTE PLEASURE. HE WAS VERY HELPFUL AND GOT EVERYTHING DONE IN A TIMLEY MANOR. THANK YOU STEVE
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
When you see a pre-owned car, truck, SUV or motorcycle that’s covered by a Preferred Warranties extended protection plan, you can be sure that the vehicle – and the dealership offering it – are among the best you’ll find anywhere. Only select lots known for quality, dependable pre-owned vehicles are approved to offer Preferred Warranties protection plans.
Yrityksen kirjoittama
Yhteystiedot
PO Box 278, 17961, Orwigsburg, Yhdysvallat
- 800-548-1121
- pwimarketing@preferredwarranties.com
- preferredwarranties.com
4,2
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
VERY PROFESSIONAL
17. huhtikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review!
THE SERVICE ADVISER WAS VERY FRIENDLY…
THE SERVICE ADVISER WAS VERY FRIENDLY AND KNOWLEDGABLE
15. huhtikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! So happy to hear you are pleased with your PWI experience!
Customer service was for sure a 5 …
Customer service was for sure a 5 quick responses and quick payment.
However, its time to update labor rates. You're paying sub par labor rates .
4. huhtikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
We appreciate your feedback and are glad to hear you had a positive experience with our customer service. We continuously evaluate and adjust our labor rates to ensure fairness and competitiveness in the market. Your input helps us in this process, and we'll certainly take your comments into consideration. Thank you for taking the time to review PWI!
easy process and great customer service
27. maaliskuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! So happy to hear you are satisfied with your PWI experience.
Definitely recommend
Was very easy to start my claim, they communicated with my service provider in a timely manner and completely knowledgeable. They payed for what was under warranty per contract. The adjuster was very explanatory on the warranty. Would definitely recommend them.
12. maaliskuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the excellent review! So happy to hear your experience with PWI went smoothly.
Great response from preferred
When we had trouble with our truck while out of town, visiting family in Florida, we were able to take our truck to the Ford dealer and they worked hand-in-hand with preferred warranty to get our truck repaired done quickly to get us back on the road to Michigan. The people that preferred were responsive and helpful, and great to work with ! Thank you!
6. maaliskuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
So happy to hear we were able to get you back on the road quickly and with ease. Thank you for taking the time to review PWI!
Neil is amazing!
I have had trouble getting this claim moved along but Neil was so helpful and walked me through the process. Expedited service and excellent communication.
22. helmikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the excellent review! So happy to hear Neil was able to assist and get your claim processed.
Thank you !
Every person we came in contact with was more than helpful and accommodating all the way to the end .. Great experience !
12. helmikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! So happy to hear your experience with PWI went well.
Nice doing business with your company
Nice doing business with your company. Very happy with the fast efficient service.
6. helmikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! So happy to hear that your PWI experience was great!
QUICK
FROM A REPAIR FACILITY STANDPOINT-THE WHOLE PROCESS FROM CALLING TO VERIFY COVERAGE AND GOING OVER THE REPAIR ORDER AND COST, TO PAYMENT WENT SMOOTHLY
31. tammikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the excellent review! So happy to hear that your PWI experience went well!
Quick desisive and efficient
Quick desisive and efficient.
Easy to work with.
As a service writer, would recommend to any customer who's looking for a great warranty company to aid in any and all repairs.
Sincerely
Precision tune auto care
26. tammikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the great review! So happy to hear that your experience was quick and easy!
Disappointed that the customer had to…
Disappointed that the customer had to pay $350 for us to remove a valve cover to "prove" that the engine was not sludged, we could see that through the oil fill cap.
Otherwise customer service personel were very helpful and answers wre prompt.
26. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the four-star review! We apologize that your customer had out of pocket expenses. But there are certain processes that we are required to follow to ensure proper diagnosis. We appreciate your feedback.
Fast and no hassle had great experience…
Fast and no hassle had great experience with everyone I talked to
24. tammikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! So happy to hear that you had a great PWI experience!
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! So happy to hear that Ryan was able to help!
PWI hides behind vague language of…
In my opinion, PWI hides behind vague language of contrast to avoid paying claims and then on covered claims pays much less than service shop charges leaving you with significant out of pocket costs. Very disappointed.
25. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
We are sorry you did not have a great PWI experience. Please know there may be times our customers could experience some out of pocket expenses, such as non-covered items, difference in labor rates and/or deductible. We would be happy to review your service contract with you. Thank you for taking the time to review PWI.
They made the approval process very…
They made the approval process very easy to get my customer back on the road right away, and paid very prompt after I performed the repairs! Would highly recommend them!
23. tammikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the excellent review and recommendation! We are so happy to hear you are pleased with your PWI experience.
TIMELY APPROVAL AND PAYMENT
COMPANY WAS FRIENDLY AND APPROVAL WAS A BREEZE TIMELY PAYMENT WHEN WORK WAS DONE
15. tammikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! We are so happy to hear you are pleased with your PWI experience.
Payment was easy paid within 1 hour of…
Payment was easy paid within 1 hour of sending invoice
9. tammikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the great review! Please let us know if we can help make your experience any better!
Quick payment and excellent customer…
Quick payment and excellent customer service!
10. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the excellent review! So happy to hear you are pleased with your PWI experience.
Great service quick and efficient
5. tammikuuta 2024
Vastaus yritykseltä Preferred Warranties, Inc. (PWI)
Thank you for the five-star review! So happy to hear you were pleased with your PWI experience!
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