Really positive experience from calling, getting booked in etc to see car, test drive it & arrange finance options. No pushy sales, friendly staff & we were left to look at the car & have discussion... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is our third car with Precious Metal now over the past 6/7 years and honestly wouldn’t use anyone else. Mat is so helpful and knows his stuff, he just doesn’t sell cars, he provides support and g... Näytä lisää
Yritys on vastannut
Yet another amazing purchase from precious metal, from my initial enquiry right through to picking our new car up. Very professional service throughout from Chris and Matt, we felt very well looked af... Näytä lisää
Yritys on vastannut
I have just bought a car from precious metal and having not bought a new car for over 8 years I didn't know what to expect but from my first enquiry Mat was great, he helped with all my questions, was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Precious Metal
Yrityksen kirjoittama
Welcome to Precious Metal Prestige Motor Group. Providing exceptional cars with low rates of flexible-finance options. NATIONWIDE DELIVERY AVAILABLE! Delivering service beyond service.
Find your precious metal
Yhteystiedot
The Arches, Unit D, Avondale Way, WF2 7QU, Wakefield, Yhdistynyt kuningaskunta
- 01924 918558
- sales@precious-metal.co.uk
- precious-metal.co.uk
5,0
Erinomainen
470 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing
Very good , they were extremely polite and kind.Would be very happy to shop there in the future.👍
20. heinäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Myles, thank you very much for your kind review - it's fantastic to hear you enjoyed our client service and it was a genuine pleasure to meet you and your mum. Can we also extend our sincere gratitude for choosing Precious Metal and hope you enjoy that fantastic BMW 2 Series!. Kindest regards, Mat, Chris & all of the team.
Quality car dealership
Really nice experience. Family run and Mat was helpful from first contact all the way through to completion. Travelled 2 hrs based on reviews and detailed ads and got a fantastic car
17. heinäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Imarni, it was a genuine pleasure to meet you and we're delighted to receive your kind feedback, thank you! I shall ensure the rest of the PRECIOUS METAL team receive your accolade. Wishing you the very best in your amazing new BMW 2 Series Gran Coupe and if myself or any of the team can assist in any way, please don't hesitate to get in touch! Sincere kind regards, Mat, Chris & all of the team!
Fantastic experience with Chris
Fantastic experience with Chris, bought my range rover with him and it's been a perfect process. The start of a good friendship and will be using him when it comes to upgrading the car and getting something new.
5. heinäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Jamie, thank you so much for the opportunity to organise your beautiful new Range Rover Evoque! Our client experience is what has always been at the forefront of our business, so it's incredibly gratifying to receive such kind praise. If we can assist in any way ongoing, please don't hesitate to get in touch! With kindest regards, Chris, Mat, Iso and all the team at Precious Metal.
Brilliant service from start to finish
Brilliant service from start to finish, very friendl and couldn’t have helped more. Constantly kept in touch throughout the process whether there was an update or not and answered all questions. Really good experience and would definitely recommend them to anyone who is looking to buy a car! I would never go back to a main dealer after buying from yourselves.
10. heinäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Danny/Atalanta and thank you very much for your brilliant feedback that is fantastically appreciated! It was a genuine pleasure to meet you both and we sincerely hope that you thoroughly enjoy your wonderful new Tesla Model 3! Thank you for your greatly appreciated business and please don't hesitate to get in touch if we are able to be of any future assistance. Kindest regards, Mat, Chris and all at Precious Metal
Brilliant service from start to finish
Brilliant service from start to finish. All done and dusted in 4 days. Really friendly approach to car sales - which is refreshing :-) Would highly recommend to anyone. Thanks gents - much appreciated
10. heinäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Gary and thank you so much for your amazing comments that really do mean everything to us and our team. We were delighted to meet you and Ben and thank you once again for choosing Precious Metal. If I or any of our team can be of any further assistance, please don't hesitate to get in touch! With sincere best regards, Mat, Chris & all at Precious Metal
I can’t recommend enough
I can’t recommend this company enough. It seems hard to find a trustworthy company to buy a second hand car from but I felt well taken care of from start to finish. Mat responded to all enquiries quickly and has continued to be helpful following the cars delivery. Nothing seems to be too much trouble and I will definitely be using them again and recommending to family / friends. Nice to have a positive car buying experience and be able to share that.
27. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Precious Metal
Hi Phil/Emma and thank you very much for your brilliant feedback that I have passed on to the whole team! It was a genuine pleasure to meet you both and we wholeheartedly hope that you thoroughly enjoy your wonderful new Tesla Model 3!. Thank you for your greatly appreciated business and please don't hesitate to get in touch if we are able to be of any future assistance. Kindest regards, Mat, Chris and all at Precious Metal.
Highly recommend!
I would highly recommend purchasing your car from this lobely family run company. They are very professional thoughout and actually care about you and guide you though the purchase with honesty. They go above and beyond in their service before during and after your purchase unlike some larger corporate companies.
29. kesäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Louise and in the first instance, can we thank you sincerely for taking the time to share your buying experience with us. Although we say it constantly, can we express our unwavering gratitude for you appreciated feedback. We truly believe success to be found in outstanding customer care and we're delighted that we met your expectations. Wishing you many happy, safe & enjoyable miles ahead in your superb new Jaguar E-Pace and if we can be of any further assistance, simply get in touch! Mat, Chris and all of the Precious Metal team.
A car company you can trust 100%
Absolutely fantastic experience from start to finish this company goes above and beyond and mat is just a top man and nothing was to much trouble even picking me up from the train station. I would encourage anyone who is looking for a new car to give this company and mat a ring ⭐️⭐️⭐️⭐️⭐️
22. kesäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Dean and a huge thanks for taking the time to leave us your kind accolade that is greatly appreciated! It was great to meet you and can I thank you once again for choosing Precious Metal to organise your new car. We all hope you and your family thoroughly enjoy your amazing Mercedes GLA and if we can of any further assistance, please don't hesitate to get in touch! With best regards and thanks, Mat, Chris all of the Precious Metal team
Fabulous customer service from start to…
Fabulous customer service from start to finish couldn’t be happier with my new wheels 😊
10. kesäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Angela, thank you so much for your kind feedback regarding your experience with us. It was an absolute pleasure to meet you and thank you so much for travelling all the way from Liverpool to come and see us. It goes without saying that if you need us for anything further, please just drop us a line and thank you so much for choosing Precious Metal for your new stunning BMW 2 Series Gran Coupe. Take care & drive safe , Chris, Mat and all of the team.
10/10 service Chris couldn't have been…
10/10 service Chris couldn't have been anymore helpful and went out his way to make sure the handover went smooth as possible. Family owned business and it shows they really do take pride in what they do. Car was better than I imaged no faults! Thanks so much again :)
7. kesäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Clarisse and a huge thank you for your kind accolade of our service that is greatly appreciated! Can I also say what a pleasure it was to make your acquaintance and thank you once again for choosing Precious Metal to organise your new car. We all hope you thoroughly enjoy your amazing Range Rover Evoque and if we can be of any further assistance, please don't hesitate to get in touch! With sincere best regards and thanks, Chris, Mat and all of the Precious Metal team.
Chris is on it!
Chris is on it! He communicates!
This is the 2nd vehicle experience from Precious Metal. From calling Chris, to enquire & discuss my options on changing my car to having the paperwork (docusign) all in place and the car exchange date confirmed, was 4 days and that included a bank holiday Monday.
Nothing is too much trouble. Efficient. Polite. On it! Doing and delivering above and beyond.
My new vehicle was delivered by Chris on Thursday and my old vehicle, driven way.
It was the easiest car swap arrangement ever!
I was originally recommended Precious Metal by my Accountant and I’ve recommended and shall continue to recommend Precious Metal to others.
If you want superb service, no other choice
7. kesäkuuta 2024
Vastaus yritykseltä Precious Metal
Hi Diane, great to see you again and thank you for allowing Precious Metal to organise you yet another car! All of the team hope you thoroughly enjoy the amazing Range Rover Evoque and we look forward to being of service to you again in the future! Sincere best regards, Chris, Mat & all at Precious Metal.
The best of the best!!
Matt and Chris were amazing from the off…The experience from enquiry to Viewing to Purchasing was a pleasure and could not recommend these gents enough! If you’re in the market for a new vehicle then id highly recommend looking at the quality collection precious metal have to offer.
They are the best at what they do with the best vehicles at competitive prices.
Coffee is on point too :D
Will definitely be doing business again!
Thank you
Dalton
24. toukokuuta 2024
Vastaus yritykseltä Precious Metal
Hi Dalton and what a genuine pleasure it was to meet you and thank you for allowing Precious Metal to organise your amazing new Land Rover Disco Sport! We are all thrilled you enjoyed your buying experience (and the fact we make a top brew!)! We very much look forward to assisting in any way possible and we hope you thoroughly enjoy you fantastic new car. Kindest regards, Mat, Chris & all of the Precious Metal team.
Fantastic service
Not your normal car dealership, Chris went out and sourced a vehicle for us after the one we saw on their site got sold. Nothing was to much trouble great customer service, on collection Chris’s passion to ensure the car buying experience is taken at your pace and not just a quick sale. I would definitely purchase again from precious metal and would 100% recommend them to others.
17. toukokuuta 2024
Vastaus yritykseltä Precious Metal
Hi David, thank you very much for your kind review and it's fantastic to hear you thoroughly enjoyed our client service and your amazing new Jaguar E-Pace! It was a genuine pleasure to meet you and can we extend our sincere gratitude for choosing Precious Metal. Kindest regards, Chris, Mat & all of the team.
Excellent company - could not recommend highly enough
If you are wanting an excellent, quality vehicle with trustworthy, no pressure sales, you need look no further than Precious Metal Prestige Motors.
Rather than a large, target driven company, Chris & Mat base their whole business ethos & reputation on the satisfaction of their customers.
Having gone with my husband to buy his new car, we had no hesitation in returning to change my car.
We could not recommend this company highly enough.
14. toukokuuta 2024
Vastaus yritykseltä Precious Metal
Hi Cheryl, it was great to see you and Kevin so soon after Kevin collected his car the other week! Thank you so much for a second opportunity to organise your new car and we cannot duly express our gratitude enough. We hope you enjoy being a newly inducted member to the Jaguar owners club and your fantastic E-Pace provides many happy and safe miles ahead. With sincerest regards, Mat, Chris & all at Precious Metal
Honest, friendly car sales!
Matt and his brother are doing a great job running an honest used car sales business. Matt was knowledgeable, friendly and we felt relaxed throughout the process. Highly recommended!
2. toukokuuta 2024
Vastaus yritykseltä Precious Metal
Hi Tom, and can I say what a pleasure it was to meet you, Zoe and Millie! Thank you for entrusting Precious Metal to organise your new car and we hope you all enjoy that stunning Range Rover!! Drop any one of the team a line if we can assist with anything in the future. With sincere best regards, Mat, Chris & all at Precious Metal.
Absolutely fantastic…
I could not recommend Precious Metal enough - the whole process was absolutely seamless. I was supported throughout the entire process of buying my car, nothing was too much hassle and no question was a silly one. Mat and Chris absolutely are the best in the business and have excellent senses of humour!
The service was that fantastic my mother is now going to be purchasing her new car from them!
27. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Precious Metal
Hi Annie, thank you for your amazing words and it was a real pleasure to meet you and your mum Rose! We're all thoroughly delighted that you enjoyed your Precious Metal buying experience and that we met with your service expectations. We look being of assistance to you again in the future and also relish the opportunity to organise your mum's new car! With sincere kind regards, Mat, Chris & all at Precious Metal
A refreshingly comfortable car buying experience from an impressively customer focused car company.
Although buying a car is supposed to be a pleasurable experience, often this is not the case as you feel wary of what you are being told and pressurised by target driven sales people. This is not the case with Chris & Mat from Precious Metal prestige cars. From the outset they were friendly, helpful, not at all pushy and could not do enough to advise on the vehicle we were considering in order to ensure we were totally satisfied. This is a small family company driven by good service, customer focused, providing high quality vehicles. We were delighted with every aspect of the buying experience and the vehicle we purchased. Thank you Mat and Chris for your expertise, attention to detail and courtesy throughout. We would have no hesitation in highly recommending this company to anyone.
29. huhtikuuta 2024
Vastaus yritykseltä Precious Metal
Hi Kevin, can I say what a genuine pleasure it was to meet Cheryl and yourself and thank you so much for the opportunity to organise your beautiful new Jaguar F-Pace! Our client experience is what has always been at the forefront of our business, so it's incredibly gratifying to receive such kind praise. If we can assist in any way ongoing, please don't hesitate to get in touch! With kindest regards, Mat, Chris and all the team at Precious Metal.
I wouldn't go anywhere else
I wouldn't go anywhere else. I have used precious metal for my last 3 cars and had amazing service throughout.
26. huhtikuuta 2024
Vastaus yritykseltä Precious Metal
Hi Leanne and thank you for your kind review of our service and for allowing Precious Metal to organise your third car!! It was once again an absolute pleasure to see you and all of team hope you enjoy your stunning Audi Q2. If myself or any of the team can assist in any way ongoing, please don't hesitate to give us a shout! Sincere best regards, Mat, Chris and all at Precious Metal
Bought a BMW 2 series recently from…
Bought a BMW 2 series recently from Precious Metal. The car is amazing and hands down gave me the best price for my trade in. Would highly recommend 👍
19. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Precious Metal
Hi David and thanks for taking the time to share your buying journey with us. It really means the world to us when clients offer their kind accolades - so thank you very much!
Hoping you thoroughly enjoy that amazing new BMW and please don't hesitate to get in touch if we can ever be of future assistance. Kindest regards, Chris, Mat and all at Precious Metal.
8 Months after sale Engine seized solid
I was sold a car under good faith of a perfectly clean service history and mot. 8 months later the engine seized and I'm now left with a broken down car I've got to fix when looking at the service history the car had severe engine issue, “milky substance on oil cap” , prior to be sold to me and apparently that isn't proof of a potential fault before purchase. With no help from garage I had asked if they are an approved dealership to see if my vehicle was under manufacturer warranty and if there was proof of the oil issue being looked at, they never replied and have basically left me with a broken car since.
Its hard to see a 19plate car just sit and get rusty with nothing I can do to fix it especially being told its wear and tear after 8 months and 6000 miles. Its affected me massively mentally and financially with no help on what I should do with the car to the point the car has now been broken for longer than it was running in my time of having it. I lost my previous job due to no transport and now I'm having to take a huge pay cut due to not having transport leaving me having to pay for a car that dont work and having to pay for transport all the time making it not possible to fix the car.
I know I'm going to be told i should have got the extended warranty but it wouldnt have covered the cost of a new engine to be installed with the old one taken out but do you expect a 3 year old car to seize solid?
12. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Precious Metal
Hi Reece, I would like to again reiterate my sympathy regarding the unfortunate issue with your car as per my email communication to you on 03/08/2023.
As a company that places a huge importance on the product we sell, every diligent measure is taken to ensure that our cars are to the highest of standards. These measures include (but are not limited to):
• We only buy from trusted sources.
• All have FULL SERVICE HISTORY.
• All vehicles have a minimum of 3 months MOT (a new 12 month MOT is added to all cars that fall below that threshold).
• Every car undergoes a rigorous appraisal process upon arrival – A copy of which is presented at the point of sale.
• We only include the most comprehensive warranties available as part of the sale price.
• All clients are offered the option to upgrade their warranty from the FREE 6 months up to 36 months at the trade price that we pay – this is around 50% of the comparable retail cost.
To clarify, the warranty cover on our cars is PLATINUM Grade and that entitles the policy holder to a labour rate of up to £200 per hour guaranteeing that if the need arises, the client can take their vehicle to a main franchise dealer should that be of their choosing. This is the highest possible warranty cover available which also affords a £5,000 repair contribution to help ensure absolute peace of mind.
Despite your claim to the contrary, we have tried to assist where possible via both email and telephone and I hope you see this communication again as a sign of our commitment to assist all we’re viably able.
With sincere regards, Mat Trueman, Precious Metal
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