If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Näytä lisää
I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Näytä lisää
Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Näytä lisää
3,7
Keskitasoinen
744 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shipping was delayed and there was no…
Shipping was delayed and there was no useful information. We ended up buying another frame and then the order from poster store finally showed up. We now have an extra frame. Will not shop with poster store again.
27. marraskuuta 2024
Vastaus yritykseltä Posterstore
Hello Cris,
Thank you for sharing your experience with us. We sincerely apologize for the delays in shipping and any inconvenience this caused.
Unfortunately, the recent Canada Post strike significantly impacted delivery times, and we understand how frustrating this must have been. We strive to provide accurate and timely information, and we’re sorry to hear that this wasn’t your experience.
If there’s anything we can do to assist you further, such as guiding you through return options for the extra frame, please don’t hesitate to reach out to our Customer Service team. We’d be happy to help.
Your feedback is invaluable, and we’re committed to improving our services to ensure a better experience for all our customers.
\-Team Poster Store
Amazing poster
Posters are great! Nice quality! Buying from this company since my first apartment back in 2019! Now i’m my own house!
27. marraskuuta 2024
Received as Pictured
Received as pictured and in a reasonable time frame. Would order again.
26. marraskuuta 2024
Print quality and paper was below what…
Print quality and paper was below what I expected. Looks like it was printed on a home inkjet printer.
22. marraskuuta 2024
Vastaus yritykseltä Posterstore
Hi Emma,
We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Team Poster Store
Easy to place order and fast shipping
22. marraskuuta 2024
Good quality, dreamy pictures
Their products are very good quality, beautiful and dreamy pictures ! There is something for everyone ! I love it
23. marraskuuta 2024
good resolution
22. marraskuuta 2024
Bon service
L'item commandé a été bien reçu, livraison impeccable. L'affiche a été très bien emballé et aucun dommage.
22. marraskuuta 2024
The WORST customer service
The WORST customer service I’ve experienced from an online company. They just “lost” my order and did not do anything to solve the issue. After demanding my money back, they finally agreed verbally, but I have yet to see the money back in my account. This store is set up like a fraudulent scam. I highly recommend taking your business elsewhere.
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Posterstore
Hi VK,
Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear of this experience. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.
We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.
If you have any further details or if there’s anything we can do to rectify the situation, please reach out to our Customer Service team directly. We’re here to help and would appreciate the opportunity to resolve your concerns.
Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.
Team Poster Store
L’entreprise est formidable et leurs va…
L’entreprise est formidable et leurs va produit est impeccables, de bonnes qualités et magnifique! Je ne suis jamais déçu lorsque je commande chez eux. ♥️
21. marraskuuta 2024
All around awesome experience
Prints were beautiful, they got here in great time, frames are just what I wanted. Can’t wait for the next order!
20. marraskuuta 2024
Mauvaise qualité
Les posters reçus sont de mauvaise qualité et je ne parle même pas du service client pour faire le retour!
20. marraskuuta 2024
Vastaus yritykseltä Posterstore
Hello,
We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Team Poster Store
bad quality
frame is poor quality. my michael's $20 frame was so much more sturdy
16. marraskuuta 2024
Vastaus yritykseltä Posterstore
Hi Lois,
We're sorry to hear that our frames didn't meet your expectations. We take pride in offering high-quality, FSC® certified frames crafted with precision from responsibly sourced wood and metal. Our frames feature lightweight, shatterproof acrylic glass, which ensures durability and clarity for your artwork.
If you believe your frame has a defect, our Customer Service team is ready to help resolve the issue. Please reach out through our website's contact page. We appreciate your feedback and are committed to your satisfaction.
Team Poster Store
I like the frame styling
I like the frame styling. I frame my soft pastel paintings. They look great in the frame.
18. marraskuuta 2024
Great quality…
The prints shipped in a protective container. The paper is thick and good quality. The print is good quality!
12. marraskuuta 2024
Quality of prints were not great
Quality of prints were not great, the colour looked as if the printer was running low on ink.
Also the prints were not rolled properly when put in the shipping tube and had creases through them all that I could not get rid of.
13. marraskuuta 2024
Vastaus yritykseltä Posterstore
Hi Maggie,
We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.
Rest assured, our Customer Service team will be in contact with you shortly to address this issue. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.
Team Poster Store
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