Plumbcall are a very friendly and efficient service. I have had the same engineer for years, and he is great. The admin always accommodate us to an early call so he can visit ours then we follow to mu... Näytä lisää
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I have used this company many times and this one occasion recently they sent me an invoice before doing the job which I paid most of the amount quoted and to then afterwards charge me more than what I... Näytä lisää
We always use PlumbCall for our plumbing/boiler needs and are never disappointed. The office staff are super when making appointments or in an emergency and the gentlemen who come out to do the work... Näytä lisää
Yritys on vastannut
Plumb call always arrive within their given times. There very thorough in the work they do and leave everything clean and tidy. Always arrive with a welcome smile and a chat. I wouldn't use anybody... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
PlumbCall is a well-established Plumbing & Heating Company in Peterborough and its surrounding areas that have built up an enviable reputation for its services over the last 35 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work at very competitive rates. Our highly experienced team of engineers will make you feel assured that your boiler installation is installed in the safest and most efficient way possible. Our accreditations include: - LPG - Gas Safe - OFTEC - Oil Heating Why choose Plumb-Call for your Plumbing & Heating services in Peterborough. Clean & Tidy Service - We respect all our client's homes and all services we provide and ensure that we carry this out with care and attention from start to finish. Top-Rated Customer Service - Our aim is to provide the best plumbing & heating experience to all our customers throughout the entire process. No Hidden Costs - All our quotes are transparent, and once the quote has been accepted, there will be no hidden charges.
Yhteystiedot
35 Mere View Industrial Estate, Yaxley, PE7 3HS, Peterborough, Yhdistynyt kuningaskunta
- 01733 243047
- admin@plumb-call.co.uk
- plumb-call.co.uk
4,3
Erinomainen
135 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have used this company many times and…
I have used this company many times and this one occasion recently they sent me an invoice before doing the job which I paid most of the amount quoted and to then afterwards charge me more than what I owe them. When speaking to a lady on the phone trying to explain that I paid most of it and only owe a little amount and she had no clue of working the invoice out. She told me my manager will call you and work it out but had no call and keep sending me wrong invoice amount. Having had a stressful time trying to sort this small issue out but will not be using them again, very expensive and try to over charge me. Will be going else where next time for sure.
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Plumbcall are a very friendly and…
Plumbcall are a very friendly and efficient service. I have had the same engineer for years, and he is great. The admin always accommodate us to an early call so he can visit ours then we follow to mums address. I would highly recommend them.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good afternoon Lesley, Thank you so much for your lovely review and for your continued support over the years! We’re delighted to hear that you’ve always found our team friendly and efficient, and that you’ve built such a great relationship with your regular engineer.
It’s also wonderful to hear that our admin team have been able to accommodate your appointments to make things easier for you. We really appreciate your recommendation and look forward to continuing to help you and your family in the future! Expect to receive an email from us. From the PlumbCall Team.
Seemed keen but actually very poor service
Very keen to get out asap to see what our needs were… spoke to me like I was an idiot and then never called back… complained the whole time they were here about the job and what a nightmare it would be, in the end we managed it ourselves and it was a lot easier than we had been led to believe. I do not trust them at all.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Thank you for your feedback. We take all reviews seriously, however we are unable to identify you or the visit you’re referring to.
We have spoken to our sales team, and neither can recall a visit matching the circumstances described. We also have no record of you contacting our office with any concerns.
As the review has been left under the name “unhappy”, we are unable to look into this further without any details of the visit. If you did use our services, please contact our office directly so we can investigate this properly.
We are always happy to address genuine concerns directly.
We always use PlumbCall for our…
We always use PlumbCall for our plumbing/boiler needs and are never disappointed. The office staff are super when making appointments or in an emergency and the gentlemen who come out to do the work are fabulous. The are very knowledgeable and do a wonderful job!
Highly recommended!
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good morning Lynn, Thank you so much for your wonderful review and for continuing to choose PlumbCall for all your plumbing and boiler needs! We’re delighted to hear that you’ve always been happy with both our office team and the engineers who attend your home. It’s fantastic to know you find our team knowledgeable, helpful, and reliable. Your continued support and recommendation mean so much to us! Expect to receive an email from us. From the PlumbCall Team.
Plumb call always on time
Plumb call always arrive within their given times. There very thorough in the work they do and leave everything clean and tidy. Always arrive with a welcome smile and a chat. I wouldn't use anybody else now. They are totally trustworthy and sincere.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good afternoon Nikki, Thank you so much for your wonderful review and for your continued trust in PlumbCall! It means so much to us to hear that you’ve always found our team reliable, thorough, tidy, and friendly. We’re especially pleased to know you feel you can trust us, that’s something we really value. Thank you for choosing PlumbCall and for your kind words and continued support. We truly appreciate it! Expect to receive an email from us. From the PlumbCall Team.
What a breath of fresh air
What a breath of fresh air! Zak did an absolutely fantastic job, respectful, polite, methodical, tidy, a true professional, what an asset to the company. Will be using in the future for all my plumbing and heating needs. We'll done Plumb Call service at its best!
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Morning Ruth, Thank you so much for your wonderful review! We’re delighted to hear that Zak made such a positive impression with his professionalism, care, and attention to detail. He will be thrilled to know his hard work is so highly valued, we’re proud to have him on the team. It’s fantastic to hear that you’ll be choosing PlumbCall for your future plumbing and heating needs. Your kind words and support truly mean a lot to us. Expect to receive an email from us. From the PlumbCall Team.
Brilliant as always
Brilliant as always, quick, thorough with good advice.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Morning Stephen, Thank you so much for your kind review! We’re really pleased to hear you found the service quick, thorough, and helpful as always. It’s great to know our advice made a difference. We truly appreciate your continued support! Expect to receive an email from us. From the PlumbCall Team.
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Afternoon Sue, Thank you very much for your great review! We’re delighted to hear you found our service faultless, that’s exactly what we strive for. We really appreciate you taking the time to share your feedback. Expect to receive an email from us. From the PlumbCall Team.
Highly Recommend. 1st Class Service.
We moved house and decided to have existing boiler and immersion tank replaced with a Combi system and moved from our Utility room to the garage. We had 2 quotes and accpted the quote from Plumbcall.Mark came over and discussed everything with us. He was so confidence inspiring.
Work began on the 9th and finished yesterday. A young man named Zach/Zack did the work. He did an amazing job. Absolutely 1st Class. He was extremely hard working. He kept us informed throught the whole process. Zach/Zack has a fantastic work ethic. He was respectful, polite,kind and a very nice young man.
We highly Recommend Plumbcall.
Thankyou Again for an Outstanding Job.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Morning Kathryn, Thank you so much for your wonderful review and for choosing PlumbCall for your boiler upgrade. We’re really pleased to hear that Mark helped make the process clear and reassuring from the start, and that you were happy with the work carried out. Zak will be delighted to hear your kind words about his hard work and professionalism, we’re very proud to have him on the team. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Expect to receive an email from us. From the PlumbCall Team.
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Afternoon Viktar, Thank you very much for your kind feedback! We’re so pleased to hear you were happy with the service provided. It really means a lot to our team. Thanks again for taking the time to leave a review! Expect to receive an email from us. From the PlumbCall Team.
Highly recommend
An incredible and reliable service, very polite and helpful, came to sort the boiler out and talked through everything they was doing and what was wrong, highly recommended, would definitely recommend to others, will be using this service in future, great service, great price, very knowledgeable, very fast service.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Afternoon Sarah! Thank you so much for your kind review, we're so glad we could provide an incredible and helpful service! We'd love if you would get in touch with us by telephone or email, so that we can enter you into our quarterly prize draw. We hope you have a lovely Wednesday! From the PlumbCall Team, we look forward to hearing from you.
Excellent
DJ was excellent, friendly, professional, and very thorough while checking our boiler. The whole process was quick and stress-free. Thanks!
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Afternoon Daniel, thank you so much for your kind review! We’re really pleased to hear you had a smooth, stress-free experience and that the service was friendly and thorough. Just to let you know, the engineer who attended was DJ, and we’ll happily pass your lovely feedback on to him. Thanks again for taking the time to share your experience! Expect to receive an email from us. From the PlumbCall Team.
Had a problem with heating system on …
Had a problem with heating system on Christmas Eve !PlumbCall installed it in May. Problem discovered in pipe.work under tiles in kitchen extension ( not the fault of the installation) but the team swung into action over the Christmas holiday sorted it, fitted new pipe work
Fantastic service by a skilled team.
Heating problems !
They are the ones to go to!
Thank you
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Afternoon Peter, Thank you very much for taking the time to leave such a great review! We’re really pleased we could help resolve the issue quickly, especially over the Christmas period. Our team always aims to act fast and deliver reliable solutions, and it’s wonderful to hear that their efforts made a difference. Your kind words and recommendation are truly appreciated. Expect to receive an email from us. From the PlumbCall Team.
Great service
First used the company for an emergency replacing a leaking flue which they responded to immediately. Following this the company have carried out further jobs ( replacing taps, gas safety cert and replacing corroded external water and sump pipes). Thanks to the young man who worked on the external pipes when it was cold and raining. Happy with all the work they have carried out which were as quoted. Great service and cleaned up after.
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good afternoon Jane, thank you for taking the time to leave such a detailed review. We’re really pleased to hear that our team was able to respond quickly to your initial emergency and that you were happy with the follow-up work carried out afterward. We’ll be sure to pass on your kind thanks to the engineer who worked on the external pipes. It’s great to know everything was completed to your satisfaction, and that the site was left clean and tidy. We truly appreciate your continued trust in us and look forward to helping you again in the future. Expect to receive an email from us. From the PlumbCall Team.
Efficient and friendly service which…
Efficient and friendly service which solved our water leak problem with the dishwasher!
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good afternoon Neil, thank you very much for your lovely feedback! We’re delighted to hear that our team was able to respond promptly and resolve the dishwasher water leak efficiently. It’s especially important to us that you felt supported during what can be a stressful situation. Expect to receive an email from us. From the PlumbCall Team.
Bathroom leak
Phoned Saturday morning for an emergency call out due to a leak from our bathroom through to the kitchen ceiling that was missed by a different company. Arrived within 30 minutes of phoning and found the source of the leak within 10 minutes and booked in to fix the issue next week. Very impressive service! Will definitely be using plumb call again.
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Afternoon Kayleigh, thank you so much for your kind words! We’re thrilled to hear that our team was able to respond quickly and identify the issue promptly. It means a lot to us that you felt supported during an emergency situation. We look forward to serving you in the future! Expect to receive an email from us. From the PlumbCall Team.
Friendly and reliable.
It is always a pleasure to do business with these guys!
They arrive when they say they will, the engineer is always friendly and treats our property with respect.
It has been four years since they fitted our boiler and they have been very reliable.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Wow, four years already! Thank you for your loyalty! We are so proud to have you as a valued customer Andy, and it truly made our day to hear that you appreciate our team. We are delighted our engineers have consistently provided friendly and respectful service. Your feedback really means a lot, and we will be sure to pass it on. We look forward to many more years of helping you! The PlumbCall Team
If anyone.boiler breaks down do not use…
If anyone.boiler breaks down do not use this company they take your call out charge £178 say it needs a part I agree to part being fixed and this morning they say part will take up 2week I still agree to this they sent me email basically saying ask someone else to fix it they just won’t the call out charge now I have to pay some one else. Do not use this company
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Thank you for your review. We have already sent you a full written explanation outlining our actions, and it is disappointing to see a one-star review that does not reflect the full circumstances. As explained in our full letter, we attended the emergency visit to see if we could get your boiler running; this was a diagnostics-only visit, and no repair was guaranteed. From the initial call, we advised contacting British Gas, who had recently carried out significant repairs and should handle any ongoing work. We attended as an emergency, at your request, because you advised British Gas couldn’t get out sooner, but unfortunately we were unable to get the boiler running. The diagnostic service was completed in full.
Friendly, professional and efficient.
Gentle man that completed the service of my boiler was friendly, professional and efficient.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Afternoon Freda! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with a friendly and efficient service! I'll be sure to pass your feedback onto the rest of the team, we hope you have a great Wednesday! From the PlumbCall Team.
Gets the job done
Needed our shower unit replaced as Pumb-Call was our go to people for plumbing jobs they got the call. The company is expensive (what isn’t these days) but they are very efficient, knowledgeable, reliable and tidy so it does take the stress away and you can be confident they will do a good job. So next job boiler service, doh! 😎
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlumbCall Plumbing and Heating Ltd
Good Morning Abi! We really appreciate your lovely review and are delighted that you’re happy with our service. Our team takes great pride in delivering reliable, high-quality workmanship that gives our customers complete peace of mind. Thank you for recognising the care and expertise we put into every job, we look forward to assisting with your boiler service soon.
We also truly appreciate your understanding, we haven’t increased our prices in over two years, but like many businesses, we’ve had to make small adjustments recently due to the challenging economic climate. We remain committed to providing the best possible service and value for the high standards we uphold. I'll be sure to pass your feedback onto the rest of the team, we hope you have a lovely weekend! Expect to receive an email from us. From the PlumbCall Team.
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