Ploom UK Arvostelua 

1 253
•
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tupakkatuotteiden toimittaja

Tietoja yrityksestä Ploom UK

Yrityksen kirjoittama

Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.

Delivery included on orders over £10

SHOP NOW PLOOM CLUB REFER A FRIEND

12 month warranty

Register your device to qualify

In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website and our Ploom Accredited Retailers.

Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(1 253)

55 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Great experianceLindsey,Mikey and Rich are such a fab…

Lindsey,Mikey and Rich are such a fab team. They were happy chatty and so helpful.
These guys are a credit to your store and product and made my experience relaxed and fun. Rich especially stood out as he was confident and knew exactly what he was talking about

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Carmel,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Alex @ The Ploom Team

Saanut 5/5 tähteä

Green Option is my Favourite

Thanks to Mikey, Richard and Lindsey for letting me try heated tobacco for free today... I really like green option as it is the same as my cigarillos

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hello,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Bought a ploom in Stafford Services…

Bought a ploom in Stafford Services Lyndsey, Rich and Mike fantastic service and very informative about the product

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Paul,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom!

Petrica @ The Ploom Team

Saanut 5/5 tähteä

5/5 Ploom customer experience

Very interesting product which I’m excited to use more.
I spoke with Mike, Lyns and Rich all very polite people that were full of knowledge and were ready to answer any questions I had. I don’t normally go out of my way to write reviews but I really believe these guys were worth a mention for their hard work and amazing customer service skills. Well done guys thanks for the Ploom experience!

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Laura,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

If there is anything we can do to make your experience better, please let us know.

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Stopped on way to airport as seen in my…

Stopped on way to airport as seen in my home in Romania Also, really like the purple and tan coffee flavour and although cold outside, Terry, Aaron, & Nick were friendly and helpful and super quick putting the sale through to not hold us up, thanks for the coffee also

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Tudor,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Very friendly

Very friendly, terry and Nick very helpful, got a free coffee

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hello Mr. Mohammad,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Been vaping fancied a change and get…

Been vaping fancied a change and get away from vapes

Liked the baize and flavours so purchased a red and gold device

Thanks Terry,Aaron , nick

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Matthew,

Thank you for your feedback. It’s great to hear that you’re enjoying your Ploom experience.

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Thanks to the boys at Reading East for…

Thanks to the boys at Reading East for helping me quit the conventional cigarette with the revolutionary technology that they have on Ploom.
Thanks Terry, Nick, Aaron.

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Elisei,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Got nabbed by the boys

Got nabbed by the boys Nick, Aaron, and Terry on my way in to reading services to buy a couple packs for my iqos and ended up with 2 ploom devices and 8 packs of evo sticks. Had a right chuckle with the lads and cant believe I can still get my evo sticks when im at my second home in Malaysia! And a coffee to boot!

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Walid,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom!

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Big thanks to the boys Nick aaron and…

Big thanks to the boys Nick aaron and terry for getting me off the rollups and on to my new ora ito ploom device. Cheers gebts!

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Sam,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

If there is anything we can do to make your experience better, please let us know.

Petrica @ The Ploom Team

Saanut 5/5 tähteä

Michael at Stafford - Excellent

My mum (Marie) bought a device for myself and one for her from Michael at Stafford services on Tuesday. There was great chat and the customer service was amazing. Michael is a lovely guy and is the reason I would go back to this Ploom outfit again the future. We are also now part of the loyalty scheme “Ploom Club” which is great 😊.

14. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Danny,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Saanut 5/5 tähteä

I had a great experience with Terry

I had a great experience with Terry, Nick, and Aaron at the Reading East store while exploring their heated tobacco products. From the moment I walked in, they were welcoming, professional, and incredibly knowledgeable. Terry took the time to explain the different options available and helped me choose the best product for my needs. Nick and Aaron were also fantastic, offering insights into the latest models and explaining how to get the most out of my purchase. Their friendly and helpful approach made the whole experience enjoyable, and I left feeling confident in my decision. Highly recommend visiting if you're in the area and considering a heated tobacco product! Could resist buying!

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Anton,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Saanut 5/5 tähteä

I had an outstanding experience at…

I had an outstanding experience at Reading East Services, thanks to Terry, Nick, and Aaron. They were incredibly helpful and knowledgeable when it came to their range of heated tobacco products. Terry took the time to explain the different options in detail and made sure I understood the benefits of each one. Nick was great at showing me how the devices worked and answered all my questions with patience. Aaron’s insight into the latest models was really helpful, and his recommendations were spot-on. Their professionalism and friendly attitude made for a very smooth and enjoyable shopping experience. I highly recommend visiting if you're interested in exploring heated tobacco products—they really know their stuff!

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Kevin,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Saanut 1/5 tähteä

Bad experience at the store

I went to the store and Mikey, Richard & Lindsey did not make a good impression on me, like they did with the other customers, unfortunately. He kept pushing the products on me, although I told him I was just looking around. And when I left he said "I'm sure you will be happy with our new product, Ligma" and I asked what is that. He said "Ligma balls" :/

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Andrew,

Thanks for taking the time to leave us your review.
We are sorry to hear that you have experienced issues with the customer service.
We always want our customers to have the best experience.
We will be in touch shortly to discuss this in more detail and find a solution.

Have a great day,
Eliza @ The Ploom Team

Saanut 5/5 tähteä

Great experience

Popped into reading east, & today tried a heated tobacco product after being a loyal rolling tobacco smoker for years, and I have to say, the ploom experience has been nothing short of impressive. The device itself delivered a smooth and satisfying taste, closely mimicking the familiar flavour I’ve grown accustomed to with my regular tobacco. I especially appreciate how much less odor there is compared to traditional smoking, making it a lot more convenient for both myself and those around me.
A huge thank you to Aaron, Nick, and Terry for their exceptional customer service throughout the entire process. They were incredibly knowledgeable, took the time to answer all of my questions, and made sure I felt confident in my decision to make the switch. Their professionalism and dedication to helping me find the right flavour of tobacco through the tasting really stood out,.
I can already tell that this change is going to be a great one for me, and I’d highly recommend giving it a try if you’re on the fence. Thanks again to the team for making this transition so easy and enjoyable

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Milena,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

We hope you continue to enjoy Ploom,
Florin @ The Ploom Team

Saanut 5/5 tähteä

Got a coffee and cheered up loads by…

Got a coffee and cheered up loads by Terry, Aaron and Nick, can’t believe these are this good, no smoke, no smell, well worth changing over to these. Thanks guys. Will be tipping up and trying other flavours.

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Ashley,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

We hope you continue to enjoy Ploom,
Florin @ The Ploom Team

Saanut 5/5 tähteä

Excellent service

I recently visited the Ploom heated tobacco store at Stafford Services on the M6, and I was thoroughly impressed with both the product and the service. The Ploom heated tobacco offers a great alternative for those seeking a smoother, less smoky experience, and the variety of products available was fantastic. What really made my visit stand out, however, was the exceptional service from Richard, Mikey, and Lindsey. They were incredibly helpful, offering detailed information about the products and helping me make the best choice for my needs. Their friendly and professional approach made the whole experience enjoyable. A special thanks to Richard, Mikey, and Lindsey for their outstanding customer service – you truly made my visit memorable!

15. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hi Gareth,

The Ploom team really appreciate your feedback. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Florin @ The Ploom Team

Saanut 5/5 tähteä

Aron

Aron, lovely bloke showed us all that’s good, will be back to get some Friday, enjoyed the flavours

15. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hey Cody,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

John @ The Ploom Team

Saanut 5/5 tähteä

Aaron- He was very informative and…

Aaron- He was very informative and explained the difference very clearly. Enjoyable product, the benefits are clear

15. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hey Consumer,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

John @ The Ploom Team

Saanut 5/5 tähteä

I had a brilliant experience at the…

I had a brilliant experience at the Stafford Services on the M6 thanks to Mikey, Rich, and Lindsey. I hadn’t even heard of the Ploom device before, but they gave me a great demo and explained how it works. Their enthusiasm and knowledge made it really easy to understand.

Ploom uses heated tobacco instead of burning it, so you get the flavor without the smoke smell. I ended up buying one and have to say, I’m really happy with it!

Big shoutout to Mikey, Rich, and Lindsey for making my stop way more interesting than expected. If you’re passing through, definitely check them out!

14. tammikuuta 2025
Oma-aloitteinen arvostelu
Ploom UK-logo

Vastaus yritykseltä Ploom UK

Hey Jon,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

John @ The Ploom Team

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