The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Näytä lisää
Yritys on vastannut
Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Näytä lisää
Yritys on vastannut
It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Ploom UK
Yrityksen kirjoittama
Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.
12 month warranty
Register your device to qualify
In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website and our Ploom Accredited Retailers.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0800 876 6594
- ploomcare@help.ploom.co.uk
- ploom.co.uk
3,9
Hyvä
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Shehla khan
Shehla khan, Touisif RAJA khan, Freddie were amazing with products knowledge I lovedvploom
28. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Roy,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Alex @ The Ploom Team
Shehla and Tousif raja khan and Freddie…
Shehla and Tousif raja khan and Freddie
These guys are simply fantastic . They gave the best deal and I really like the product
27. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Saikumar,
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom,
Andreea @ The Ploom Team
Freddie Sheila and Tousif were great…
Freddie Sheila and Tousif were really helpful at Wetherby. Love the product!
27. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Max,
Thank you for sharing your feedback with us! We will forward your message to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
Great experience attended by shehla
Great experience attended by shehla , tousif, freddy
27. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Sid,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
The best customer service I’ve experienced for ages!
Rich, Mikey & Lindsey were so knowledgable & informative about everything Ploom & so helpful in my decision making. Great product & such amazing ambassadors for Ploom!
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Charlie,
Your feedback is very important to us, thank you for sharing it! We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
Tousif raja khan
Tousif raja khan, Shehla khan, Freddie,, excellent thanks
27. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Andrew,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
Tousif raja khan
Tousif raja khan, shehla khan and freedie they were amazing staff and good knowgle about product. I loved it over IQOS
27. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Vytautas,
Thanks for taking the time to share your experience with us. We will make sure to pass this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
Been trying to find an alternative for…
Been trying to find an alternative for ages and none were really working, but ploom is great, been using it for the last few days and feels a lot better. Also thank you to Freddie, Mike and rich, great lads who made my day!
22. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hey Joe,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
CONVERTED Iqos user very happy with…
CONVERTED Iqos user very happy with price and taste happily try and get on with it as used for 3 years thanks Terry, Aaron and Ioannis
25. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Lukey,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Eliza @ The Ploom Team
hate this product
hate this product, tastes horrible! (every flavour i brought) only good thing was the way the lady sold it to me, such a good attitude and great price for how much I received but I will never be buying/using it again.
23. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Maja,
Thanks for your feedback.
We’re sorry that Ploom didn’t match your expectations.
We will be in touch as we would love to know what we can do better. Alternatively, please contact our Ploom advisors on 0800 876 6594 and we will be happy to assist.
All the best,
Andreea@ The Ploom Team
I bought a Ploom device a while ago and…
I bought a Ploom device a while ago and tried it but went back to smoking cigarettes. I thought I would give it another go as ploom evo sticks are so much cheaper than cigarettes. I bought gold evo sticks and found them really good they have a great taste and are very satisfying I’ve not had a normal cigarette for 3 weeks and am going to stay with the ploom device and the yummy gold sticks.
22. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Alan,
The Ploom team really appreciate your feedback.
We hope you continue to enjoy Ploom,
Florin @ The Ploom Team
Mike, Freddy richard
Mike, freddy and Richard were really friendly and offered me great customer service. What fantastic staff you have.
21. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Jeff,
Thanks for your review. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Florin @ The Ploom Team
Freddie mike and Richard were very…
Freddie mike and Richard were very informative and told me a lot about a product which I was unsure about and now will defo use! Top lads
21. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Kian,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
Terry, Nick & Aaron
Tried the ploom heated tobacco and really enjoyed it. I was talked through all I needed to know by Nick, Terry & Aaron and sampled lots a flavours and picked 2 that I liked.
Massive Thanks to the 3 lads!!
21. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Istvan,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
Tried at Reading Services
Tried at Reading Services. Never seen before but wow! Tastes like a cigarette but without the harmful chemicals.
Have vaped for years but will move to this instead.
Great guys Aaron , Terry & Nick! Come down and have a chat!
19. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Richard,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Alex @ The Ploom Team
Mikey
Mikey, Rich and Lindsay couldn’t have done more for us.
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hey Stuart,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Alex @ The Ploom Team
Just made a passing trip through…
Just made a passing trip through Stafford services when I bumped into Mike, Richey, Lynda who talked me through heated tobacco. Love the concept, tried the bronze and was just really fags.
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hey Peter,
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom,
Alex @ The Ploom Team
Really personable
Really personable, engaging team who did not oversell in a push way. They were very approachable. Mikey, Lindsey and Rich, it was a genuine please to chat.
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Christopher,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Alex @ The Ploom Team
I came this week and met with Richard
I came this week and met with Richard, Mikey and Lindsey who were very informative on ploom and it’s benefits so I will look at purchasing at a later date.
15. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hey Rebecca,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Alex @ The Ploom Team
came this week & didn’t purchase as I’m…
came this week & didn’t purchase as I’m waiting for pay day but I was really impressed with the product and look forward to buying one next month.
Lindsey, Richard and Mike were all really helpful.
Thank you again.
15. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Katie,
Thanks for your review. We’re so glad that you’re still enjoying Ploom.
Alex @ The Ploom Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.