Pick Peanut Arvostelua 

147
•
TrustScore 2.5/5 tähteä

2,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I signed up for a subscription - they took just under £60 and more than 2 weeks later they have sent less than half of my order. When i initially tried to chase up my order (over a week after placing... Näytä lisää

Saanut 5/5 tähteä

I have used Pick Peanut products for some time now, including my most recent purchases of Probiome Support tablets for my poodle, Sienna’s ears. They worked a treat! I always appreciate the help... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

These were working for a while but after a while they stopped and my boys ears were constantly full of gunk and infected (even with regular cleaning)! These are no good at all and now have a big suppl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Once again, I have no trouble recommending Pick Peanut products. I use Better Blend to combat ear problems; Earzyme ear drops ( very occasionally) for summer and any grass/ pollen allergies and Spot... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lemmikkieläinkauppa

Yrityksen kirjoittama

At Pick Peanut, we create exceptional pet supplements to ensure your furry friends lead healthy, vibrant lives. A portion of every order is donated to help dogs worldwide, aligning your purchase with a mission to nurture not just your pet, but those in need! Born & bred in the UK. Free next day delivery.


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

147 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 94 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,5

Kaikki arvostelut

(147)

62 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The sk9 product is amazing

The sk9 product is amazing. Been giving to my dog that has suffered from allergies from a pup and had been on apoquel for about 6 years. Just been to the vets for annual check up and told them about this product and that he hasn't needed apoquel unless he's had a flare up and there happy to take him off his daily apoquel and only need to use
for flare ups now. So pleased he's not having to take apoquel everyday, as apoquel is not a great medication to be on. One happy dog and owner 😁

29. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid

Avoid! I ordered two products on the 1st November and items still haven’t been sent. Appears to be a scam.

27. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AVOID AVOID AVOID

AVOID AVOID AVOID in the first instance this is not a product review as I can not review the same as it did not arrive. For reason unknown Pick Peanut had an incorrect address for me, which I spoted upon conformation and immediately called and spoke to a human to have it altered, which I was assured it would be, yet 2 weeks later I do not have my goods (poor Ruby continues to scratch however, we found a replacement which works superbly), such that I contacted them seeking a refunt, to whichend 2 weeks later and following countless emails, both directly and via their Contact Page, they he chosen to ignore and thus I', out of pocket (£34 if I recall) never to be seen again in my opinion and thus, AVOID AVOID AVOID as I suggest they care only for themselves and not their customers.

26. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I think this is a scam product

Rubbish service and product done nothing for my Labrador trying to get a refund for an unopened box being offered 50 % refund so I don’ t have to go through the process from pick peanut ???? I have rights as a consumer . I am also alarmed your only contact address is a lock up store unit in reading ?
Please refund my money for the unopened tub and we will write off the one already tried . I personally think your business is a scam and will be reporting

19. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Better Blend Pre Probiotic

Bought the item for my dogs digestion. BETTER blend Pre and Probiotic 120 Tablets. Gave my digestion 3 per day given her size.
This product has done nothing for my dog and I am now looking for a refund.

4. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Won’t refund me in full for an order…

Won’t refund me in full for an order they haven’t sent out that I placed two weeks ago. Ignoring my request for a refund. Reported to trading standards - HORRIFIC COMPANY TO DEAL WITH - AVOID AT ALL COSTS

13. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

A company to avoid

Not sure how it’s possible that the customer service could get any worse but sadly it has. Still being robbed off with lies and excuses, won’t refund a product I haven’t received and don’t want, instead advised to return but how can I return something I haven’t received? Website is still taking additional money from customers although they cannot provide next day delivery. Have been left no choice but to report to trading standards. It’s a shame as the probiotics seemed to work but sadly the company is so badly run

23. lokakuuta 2024
Oma-aloitteinen arvostelu
Pick Peanut-logo

Vastaus yritykseltä Pick Peanut

Hi Leann, We're really sorry your order was affected with our fulfilment changes. I have fully refunded your order. It has been shipped already this week, we are just awaiting scans with the courier for updates to be sent.

Our business recently went through a huge improvement of our logistics operation, which unfortunately caused significant teething problems while moving everything across. Picture thousands of packed orders and humans manually syncing a system.

Never the less, for the past week orders are being despatched with improved services, including next morning delivery for many zones.

Apologies again for the awful delays here, we really want to serve our customers to the best of our ability.

Saanut 1/5 tähteä

Refund dispute mpany isn't very trustworthy at…

This company isn't very trustworthy at all. I bought something from them as a one time thing to see if it actually works only to find out they have signed me up to monthly subscriptions without my permission have been evasive when asking for a refund and my dogs ears are no better a month down the line. Id stay well away from using this company as they are only after the money and don't want to engage with you when there is a problem. After several emails because you can't actually ring them (again very strange) instead of trying to resolve my issues they send me promotional stuff asking me to buy from them again. Never in a million years would I buy anything from these people again . So I've just received the response below and I can inform you that I didn't sign up for a subscription and I've emailed evidence to prove this sent to me by pick peanut. They offered me a 20% refund who would accept that crazy. So I'm warning all other people to give this company a wide birth they are definitely not a trustworthy company. If I knew how to post there email to me on here I would to prove to you all just how bad they actually are. Products are no good either nevermind the underhand tactics of signing people up to things they didn't agree to and then making you wait weeks for a refund if it's returned at all. The response on here is to cover to try lesson what I'm saying but I can assure you all every word I've said is true

22. lokakuuta 2024
Oma-aloitteinen arvostelu
Pick Peanut-logo

Vastaus yritykseltä Pick Peanut

Hi Andrew, when purchasing you chose to set up a subscription, which comes with a 20% discount among other perks. You also received a notification email 3 days prior to the repeat order being shipped. Following your request, we offered a complementary refund to avoid the return, while you chose to opt for the return. I believe this is being processed. We wish you and your dog the best.

Saanut 1/5 tähteä

The products don’t work

The products don’t work, Was promised to refund if the product didn’t work, But instead, they’re trying to palm me off with additional products, Haven’t received a refund, Products made zero difference to my dog. I don’t actually think they have your pets best interest in mind when selling these products.

6. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

commande faite le 17 septembre

commande faite le 17 septembre, depuis le 21 septembre le colis est arrivée en France, mais il ne bouge pas, la poste refuse de prendre notre réclamation, et le site pickpeanut nous répond toujours la même chose, qu'ils ne peuvent rien faire de plus, hors ils sont les vendeurs, ils se doivent de contacter eux même la poste pour s'assurer du bon transport et de savoir ou est le problème, et surtout de nous rembourser si nous ne faisons pas bonne réception de la commande, c'est quand même 50 euros !

1. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

GOOD COMMUNICATION - DELIVERY TO SPAIN

I live in Spain and it took a good three months and sending in paperwork online to get this delivery of 3 bottles through spanish customs. Pick peanut did do the paperwork correctly, it was just the spanish authorities. My e mails with my concerns were all answered promptly. Prior to purchase and post purchase. THey sent me the invoices for customs, They offered to return the money ( if and when the packet was returned to them). And they cancelled my subscription with no problem ( due to not wanting further problems with customs). Now just got to wait and see if it works on my 11 y.o. black lab to ease her discomfort with severe yeast dermatitis, "elephant skin" - all falling off all over her body, and severe ear infections. Hopefully update in a few months

11. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst customer service

Worst customer service.
From 3 emails I sent regarding my issues, not one was actually read. The responses were not helpful, didn't actually address any of my complaints and to this point have still not done either.
Even if the product was excellent, I wouldn't continue using this company.

6. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Extremely bad reaction on them

My dog was on them 2 weeks and gradually got worse and worse. Her stomach and legs have awful sores and are red raw, her ear has the worse infection shes ever had.
Emails bounce back and no contact phone number, which is iffy on its own.
Heartbroken

9. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Advanced dog intolerance test

I have just had the results through for the Pick Peanut Advanced dog intolerance test…advising me to eliminate brown sauce, beer, coffee, lager & tea from my dogs diet…I currently have no words and await a response to my email…really not happy

5. syyskuuta 2024
Oma-aloitteinen arvostelu
Pick Peanut-logo

Vastaus yritykseltä Pick Peanut

Hello, the intolerance test needs to test for all these items as part of a comprehensive testing technique in the laboratory. These additional unusual items help determine validity across other items tested as a whole. Hope this helps.

Saanut 1/5 tähteä

They say in their advertising 90 day…

They say in their advertising 90 day trial,but this is only on unopened unused items , so how can this be a trial??
My dog won’t go near their SK9 formula so I’m down £31 !
Don’t buy from them I find this disingenuous and misleading I am thinking of reporting them for false advertising

29. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

PLEASE NOTE. Give this few months, it shows no sign of working and then you see it after two to three months

PLEASE NOTE, GIVE THESE TIME.

I have a rescued Anatolian and live in Wales. Benji has always had massive issues with his ears, he has been on steroids, had dropsfrom the vets and it reduces (never clears) but always comes back just as bad. Benji has been on these since mid April and there is a vast improvement, his ears are no longer red and he doesn't yelp when we clean them although there is now very littleto clean. I have ordered more and a silver spray for his ears now to hopefully get rid of it once and for all. Honestly we have had a year of trying everything and nothing worked, we would have his ear gunk up the wall from shaking, his ears were blood red and stank, he is on no other meds at the moment apart from these and it's so lovely to see his natural skin colour after all this time.

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Didn’t work at all …

We purchased 1 tub to start with but they said give 8 weeks for results I had read money back guarantee so purchased another 3 tubs still no difference to our dog. I contacted regarding refund… this is only on unopened tub.. but how would we know without using? Not a great product or company.

24. kesäkuuta 2024
Oma-aloitteinen arvostelu

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