Pick Peanut Arvostelua 

I'm on a monthly contract, paid for the order on the 19th of last month, had to get in touch to see where it was. Not in stock and don't know when.
And now that I do have it they have removed thee free item that I originally was granted on my second order!
We've had to start from the beginning with the dogs, too.
I got £5 back!!! But they saved that on taking away the free item.
The tablets work, the company can't keep up.

These never worked for my dog unfortunately
I only got half my money back, I had another one before SK9 No problems getting my money back there brilliant.

Excellent item, appalling customer service and delivery.
Next day delivery takes two weeks!
Such a shame as the item itself works amazingly

Ordered and did not work for our dog despite trying a while.
Tried to cancel 1st time , didn't work and debited another payment , sent unwanted box .
Cancelled again , thought we had more success as they acknowledged it was cancelled .
Then today, yet again , an email to say another unwanted one on the way!
Yet another unauthorised payment taken.
Disgusting , how do these firms get away
with this .

We put in an order as recommended by our vet for a probiotic treatment for our dog, but alas it has not arrived, we have tried to contact them via customer services but voicemail states they are not answering the phone and to email them, also done this and no reply. Does anyone know if they are still trading as it appears not.

Placed an order on 1st March for one item, then they added another which ended up with 2 invoices. Which they took payment for.
I contacted them immediately as I wanted to cancel the order all together.
This continued with emails every day to be told the order was being processed.
Every day I asked for the order to be cancelled and everyday I was constantly told they couldn’t refund me due to it being processed.
Today the 20th of March I receive the order.
The service I have received is absolutely appalling.
They gave me a refund of 10% then another for 20% which isn’t what I wanted.
I wouldn’t recommend anyone order from them.
Any reputable company would have refunded as requested. I’m now out of pocket by a considerable amount.

I ordered Pre & Probiotic & SK9 Syn biotic k9. On the 28 February on a next day delivery, arrived on 19 march that is not next day. Email the company to see where my delivery was at least 20 times got no reply sometimes. I will not ordering again from this company

Absolute rubbish product. I have a Mastin with a yeast issue and I reckon feeding him 'smarties' would have done better. In all £168 spent. I see the company have now changed their name - Is this because of the bad reports to the original named company ?!
Total scam, don't waste your money. Go to Amazon and buy registered Dog probiotics and save your money

Placed an order over a week ago and it hasn't even been shipped yet! The offer on the website did not carry over to the basket (buy 4, get a free SK9) and I emailed them to get a reply 4 days later saying that they are looking into it. Still no reply! I wanted to support this business, but cannot tolerate bad service. Will be cancelling my order and looking elsewhere. Hopefully it won't take weeks to get my £100 back!

THIS COMPANY HAVE IGNORED ALL MY EMAILS REGARDING A REFUND AND AN ADDRESS TO RETURN PRODUCTS WE DID NOT ORDER, WE NO LONGER HAVE THE DOGS SO THE PRODUCT WHICH COST 34 POUNDS IS USLESS.

NO 1 SINGLE REPLY TO 7 EMAILS SENT .IM GOING TO HAVE TO DO A REPORT TO PAYMENT METHOD AND GET MY MONEY BK THIS WAY.
TERRIBLE WAY TO TREAT CUSTOMERS.

Asked to stop and cancel my order the same day I placed it - yet over 1 week later I’m still yet to hear from anyone at PickPeanut, despite emailing various email addresses.

Concerned that I haven’t received a response via email, I also contacted the Instagram page - and surprise surprise, they also ignored my message, which is not only rude but terrible customer service.

They’re more than happy to take your money but are none existent when you have an issue to respond to.

Save yourself the time and money and DO NOT ORDER FROM PICKPEANUT.

THIS IS A SCAM COMPANY.

Most unprofessional company I have dealt with. Almost €200 worth of products ordered and more than 2 months later, I have not received anything and my requests for a refund are ignored. Will be reporting this company and seeking advice from my bank in regard to a charge back as the customer service is appalling and coming from dodgy looking email addresses. This does not instill any faith in them being professional and legitimate.

The product is amazing and truly works but next day delivery is a complete joke! There’s no number to call just email address which is up to 24 hours for reply!
When you check for the tracking it’s only shows as
“We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status.”
I just want my order!

We accidentally bought 2 tubs of SK9 dog chews have got through the first tub. The dog chew has made no difference to our dogs paw problem in fact it’s worst and we are so disappointed with the results which we were sucked in to try and find a solution to our poor dogs itching, red paws etc.
shameful these are just dog treats and we feel we have misled.
Happy to return the second tub of pellets for a refund, thanks but very disappointed GM

Still no refund, weeks after being promised one and they ignore all emails. Awaiting a few days to do the chargeback as had to wait four weeks due to be a Mastercard. Def do not recommend

What's happening? I've been a customer in early 2024 and had no issues. Contrast this with recent automated replies to emails via your contact page. I know that things are only now getting back to normal after Christmas and the New Year but a human dealing with enquiries is essential. I wish to buy more of your products but after seeing some reviews of late I'm hesitating. A proper response to my email of this morning would be a start.

I like the product but bought 6 packs on an offer and then they sent me another one that apparently I had subscribed to. I said don’t send but they sent anyway charging full price and said I could return it. However, they don’t answer any emails with info on how to return for a refund. I won’t be buying from this company again, there are more reputable companies selling this type of product who do answer emails.

AVOID!!!! Have taken payment on October 11th now December and no refund or products. Promised they’d resend a month ago still nothing. Correspondence has come to a halt from Maggie and here I am €50 down and nothing to show for it. So so angry I will have to proceed with legal action now. How disappointing, no excuse for this poor service.

Sadly having to write this review after initial good service. I have emailed several times in regards to you taking payment from a cancelled subscription,yet to get a response back!! The products did not work for my dog as brought her out in hives! Please be careful & do not subscribe for initial discount as you'll continue to be charged if you do cancel it!!

Utterly shocking customer service - again! I’ll be looking for an alternative supplier that honours the discount codes given for previous shocking customer service.