Pick Peanut Arvostelua 

Excellent product that actually works and the staff are incredibly responsive and helpful

Website set up a £35 a month subscription without me wanting it using tiny fine print.
Product arrived. No clue if it works, but hey worth a shot.
So far I've had 35 emails which is annoying

Excellent product and the staff are wonderful. Highly recommend

Experience was first class, I was more worried that I was causing problems for Sarah with all the questions I had but she helped me get my order sorted

I found this company to be efficient with fast delivery and quick response to queries and will def keep using them.

I am very disappointed with my experience with Pick Peanut. The products are expensive, and despite following all advice (including doubling the dosage and adding SK9), my dog showed no improvement – in fact, her itching and ear issues became worse over 4 months.

Given the cost and lack of results, a full refund under their 90-day money-back guarantee is entirely reasonable. Unfortunately, despite completing their process and sending multiple follow-up emails, I have received neither a refund nor a meaningful response.

This has been a frustrating and costly experience. Products were ineffective, and the guarantee has not been honoured.

UPDATE: I received an email 23/09/25 asking me to try additional products (free). I confirmed I did not want to try more SK9 as had already had it so would like the refund. I can confirm that I received another email today (24/09/25) confirming refund would be processed for the last order and it should be with me in 7 days. I take this to mean I won't actually have a full refund on the products purchased, so it is not in fact a 90 day money back guarantee.

UPDATE: I have now received the refund for both products and they also sent another one of their products as a gesture of goodwill. I havent tried the new product but appreciated the gesture. Thanks

I paid for next day delievery and it turned up 4 days later

My Rottweiler had severe, recurring ear infections. Black, smelly gunk in his ears that you could hear when he shook his head. His ears were sore and he would cry when you accidentally touched them. The vets charged over £1000 to sedate him and clean his ears, then gave steroid drops that worked for 1 month but allowed for further infection, despite continuous cleaning and reapplying the drops. I was willing to try anything and with this being natural I gave it a go. So far (4 weeks) so good, I can already notice a change, with each ear clean every couple of days, the gunk levels have not been coming back like I saw before. He is not shaking his head anymore and isn’t wary when we approach his ears, which i assume implies he is not in pain anymore. He’s so much more content for it. £45 vs £1000 is no debate for me, I shall certainly keep up with these tablets, anything to make sure my boy is happy.

I placed an order on 27th August, and by 29th August I had already received around 20 emails from this company. Only 2–3 were actually related to my order; the rest were promotional product emails.

I don’t mind receiving marketing emails occasionally (once a month would be fine), but being bombarded with several emails every single day is far too much. It leaves a poor impression.

I hope the company can reduce the email frequency, as this experience felt overwhelming and unnecessary.

Disgusting company to deal with. I’ve been waiting since 1st July for a refund, had an email on 12th August saying it would be ‘forwarded for processing’. Still no refund. Customer service rating 0.5 out of 10.

EDIT 30/08/25. I’ve already supplied my order number at least 3 times; and it’s also on the email messages.
I’ve also supplied my paypal address, as requested. Still no refund.

My 11-year old ridgeback used to really struggle with itchy skin and gunky ears. Steroids helped a bit but left him overweight, constantly thirsty and so depressed he barely left his bed. It was heartbreaking to see him.

Since starting Pick Peanut’s pre and probiotics he’s like a new dog! His skin and ears are so much better, and he loves playing rough-and-tumble with our 2-year-old pup. At 11 he’s living his best, happiest life. I’m so grateful to have my boy back.

I am having similar problems with this company. Taking money from my account, not fulfilling orders in a timely fashion, not responding to emails requesting information on my unfulfilled order despite claiming an average response time of 2hrs. When attempting to track my order on their website link ... apparently my order does not exist! This contradicts what my order history states ... on the same website!

If I do not receive a satisfactory response from this company by tomorrow am (12 August), all subscriptions will be cancelled and I will contact PayPal to ensure I receive a full refund. Hugely disappointed.

Update ... approximately 48hrs following this review.

I received a very professional email reply from Customer Services. My order was dispatched and arrived safely.

Thank you.

So far been waiting 5 days for the ‘next day’ and also not received responses to 3 emails…. Wish I’d read the reviews here before ordering.

Absolutely shocking company, order has been paid for and not delivered.
Kept making excuses about the delivery issue whilst holding onto my money, this has been almost a week of me chasing them and still no resolution.
I won’t ever order from this company again!

AVOID THIS COMPANY AT ALL COSTS!!! THE PRODUCT IS USELESSS, MY DOG DIDNT LIKE THE TASTE WHICH MADE IT DIFFICULT TO ADMINISTER, AND DESPITE THE PROMISE OF A REFUND IF NOT SATISFIED, THEY WONT REFUND YOUR MONEY. DO NOT UY THIS CRAP PRODUCT FROM A CRAP COMPANT. Purchased two tubs of SK9 to rectify my dogs itchy skin and constant licking of paws. Their advert on facebook guaranteed to cure or 100% money back guarantee.after using it for a month, there were no results so I emailed requesting a refund, particularly as I had not opened the second tub. They came back and said I need to keep giving the tablets as it sometimes didn’t work for 6 weeks.did this and still no change so requested a refund. A total of at least a dozen emails back and forth and they just keep avoiding or not responding. I advise anyone before parting with money to avoid this company at all costs, the product is useless, and their refund policies is too

Our dog (Staffy/boxer mix) has had a sore, itchy, flaky and gunky kind of ear for weeks and won’t let us touch it never mind apply stuff to it and yesterday the outer part of his ear was so flaky- last time he had to be put under anaesthetic to get them cleaned. He has also been getting a lot of hives. I was feeling pretty helpless and saw Pick Peanut Better Blend pre and probiotics and read reviews and thought it would be worth a try…goodness 48 hours and no flakiness on the outside or inside, the inside looks more normal, the greyness has gone and he has had no hives! Going to keep it up!

I’ve bought some products previously and not seen any real improvement in my dogs but persevering. I ordered two allergy tests. A box with a tiny tube turned up. No gloves etc. A challenge trying to get hair in it as it’s like the top of a Bic pen. Sent away. Nothing heard. Chased and chased. No meaningful update. Looked belatedly online and dog coat tests for allergies are not legitimate or recommended. Now fighting for a refund.

Update - 13/7/2025. I was looking hopeful after the reply that this would be sorted out. Sadly, nothing heard. No lab results and no refund. Please ensure if you do use this form that you use a credit card.

Untrustworthy and terrible customer service ... do not use !!!

Avoid this company they take your money and then using stalling tactics.

Cant comment regarding the product as of yet as i have just received it today. From previous reviews i was a tad jubious on how quickly delivery would be as i had chosen next day royal mail. I expected a few days due to bank holiday, however i ordered on friday and it royal mail delivered today (sunday) which was great!

Really hope these start to help my girl fingers crossed.