Pick Peanut Arvostelua 

I have two Labradors, one elderly and one young ~ they both have their own health issues and I can honestly say Pick Peanut have been amazing. The SK9 and probiotics are wonderful for ear problems and sensitive skin treating from the gut, and the Mussel Move joint capsules have been life changing in giving my senior boy his bounce back, they are also wonderful for any joint issues like elbow pain seen in our younger dog who now is able to enjoy longer gentle walks. Their customer care has been exceptional, I cannot recommend them highly enough. *the tablets are supplementary and in addition to veterinary advice/medication (an excellent health boost)

Pick peanut are a fantastic company to deal with. Unfortunately my dog's refused to eat the chews. Despite trying to disguise them in various ways.

I have no problem with their products, but big problems with the company. I remembered I have cancelled my subscription but still getting charged at 4 January, as mentioned I don't have problem with their products so decided to accept it. Its 6 Feb today I still not receive the items. I emailed for refund but no response so has decided to make a dispute with my bank. Then I got a reply from them stated they can't refund me, to do that I need to cancel the dispute. I contacted my bank, I can't cancel a dispute, the company has to response to it. Separately, I got another email stated they have stocks now and will send them out next couple of weeks. I do not need them anymore, and after more than 30days, I want my refund, please response to my dispute and get it sorted. Also please remove my account and subscription completely.

I placed an order on 22nd Jan paying £53 for SK9. I haven’t received my order and have emailed and completed the online contact form several times with no reply!

There is no contact number so I am very disappointed as would appear they have stolen my £53.00!!

Very poor customer service! I will be reporting them.

I am so disappointed to be writing this review. This is based not on the product as that is excellent (SK9) but the appalling customer service.
I have loyally, by subscription had the above product.
My last order was paid for on 6th January. No body contacted me to tell me there was a problem with supply.
I have had no response to multiple emails, and they do not provide a telephone contact number.
If they really cared about the dogs who rely on their product, they should contact the subscriber - not just ignore.
I will be sourcing a similar product from alternative company unless they display better customer care.

Really disappointed to be posting this review, as previously I would have given 5 stars. However payment for January has been taken for Better Blend and SK9, but neither product has been delivered. I have tried 4 times to contact them, but no response. My supplements have now run out and thus far I have noticed no difference. Their poor response has done them no favours as I feel I have no alternative but to raise a dispute regarding payment and cancel my subscription. I will give them 24 hours - watch this space.

Update - I have niw been offered a refund as they are out of stock. There is no doubt in my mind that initially the products helped to get on top of chronic conditions, so may well be worth a try.

I’ve ordered and not received anything.
I’ve contacted them for a refund and still no reply.
I have tried again, after this I will speak to my bank.

Pick peanut have taken 2 payments from my account for Dec and Jan product, nothing has shown up. They are now sending me free stuff in what only feels an attempt to placate me that my dog has now been without a supplement that really helps him. No clear idea of what is going on, this feels more than a backlog after Christmas issue. This is a supply issue either due to lack of materials availability or even a cash flow one. Shame on you pick peanut for your lack of transparency. You can stop wasting your other product by sending it to me. Please get my sk9 orders out to me in the next week or I am going to cancel my subscription and will follow for a refund via small claims court if I have to.

To Be Honest Great Website But Its To Expensive To Keep Up And This Is My Boys Second Tub And Haven't Touched Him. But All Dogs Are Diffrent.

The expert opinions of people working at Pick Peanut is absolutely fantastic. I started my girl on the better blends & all of her gut activity improved within a week or two. I'm now going to move onto the SK9. After talking with a vet at PP plus an expert on thier brands for goals & achievement. It's now turned out she has hotspots & quiet itchy skin. So im going to try the next step which is aimed at these problems. I trust these guys completely.

Does anyone respond to emails? After fighting for an initial response, I am now waiting for a response to confirm my money back guarantee is being processed and I am constantly ignored. This is ridiculous, never seen such bad customer service. I will be taking this much further if I don't get a response within the next few days.

Tried contacting about a wrong placed order on a subscription I didn’t realise I had and had no reply. Have tried about 10 times with no Reply. The product didn’t do anything to help my dog on original order but gave it the benefit of the doubt and didn’t ask for a refund.

So disappointed in refunds process. This company major on their guarantee but when you try to return items they stall sending you what you need to do so and as of now, I’m just being ignored. Avoid

Have used this company for a while without a problem and it did seem to help my dog. However they have now taken money from my account in December and I did not receive the goods. I have contacted them because I thought the parcel maybe lost in the post but they said they never sent it because of a stock issue. No refund given though. I have tried to contact them several times since and have had no reply. They have now taken January’s payment but not yet despatched the order. I have tried to ring them today but the phone line is not available. Have sent another contact today to find out what is happening ( I try to give companies a chance!) but will be cancelling my account and taking further action.

Shocking service, claim easy return if not satisfied. Have tried for 5 weeks to return a subscription I didn’t want.
Everyday emailing and no reply. All I can say is stay well away!!!

My dog had an overgrowth of yeast in her ears. After numerous visits to the vet , steroids and ear washes....nothing helped until I tried Pick Peanut Better Blend....within a week her ears were so much better. No more inflammation or gunky ears. She's been on these for about a year now and no reoccurrence of ear problems. No hesitation on recommending these . Thank you Pick Peanut...I have a much happier dog ( and much smaller vet bills )

Received what i ordered. Unfortunately didnt work for my dog. I asked for refund like it states "100% guaranteed refund". Had to fill a questonaire out. They offered some free SK9 and pre and proboitics which apparently work much better together. I said ok. They never arrived. I have sent email after email for 2 weeks now. Not replied to any. Sent another 5 today. Been totally ignored. I WANT MY MONEY BACK. so disgusted at this company. you advertise one thing but dont carry it out. I will not let this mattrr drop until i am refunded 😡😡😡

Very helpful and knowledgeable answer to my question. Easy to understand the information given.
Sarah fully understood my dogs medical condition and advised in his best interests. Very pleased that his well being was the first concern. Would recommend this company,

Do NOT trust this company! We made an order for some tablets for our pooch. We was automatically signed up for a subscription against our knowledge. The tablets didn't work but it was our choice to buy them so we accepted the loss. It was only when more money was taken and more tablets arrived that we had to return them. 6 weeks down the line, they have received the item back and confirmed this but still won't refund. There is no phone number to call, only email and messenger which doesn't make any progress. They take so long to reply that a new ticket is generated every time and you're back to square one. The bank have sent over proof as have we to them that no refund has been issued yet they still say they need proof. Be warned if buying from here!

Finally got rid of my dogs gunky ears after trying allsorts. Had a log in query and within an hour had a reply and solved problem. Would recommend.