Booked hotel through them and paid in full but on arrival at hotel was informed that payment had not been received. Had to pay again in full. Have tried contacting petspyjamas but unable to speak to a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Booked and paid for hotel stay in February, advised 30/9 that company was going into liquidation and hotel booking would not be honoured. No refund available and would be notified by company that the... Näytä lisää
Used Pets Pyjamas to book Cragwood House Hotel in the Lake District. I expected a fantastic dog friendly stay, but recieved the opposite. The rooms are not dog friendly. There's no sound proofing on t... Näytä lisää
Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
PetsPyjamas.com is the No. 1 dog-friendly travel and lifestyle destination where pet lovers can browse and book from 18,000 truly pet-welcoming cottages, hotels, country stylish B&Bs around the UK and Europe. Many of our properties have canine packages exclusive to us because PetsPyjamas believe holidays are much more fun when the whole family comes along! Having sent thousands of dogs and their families on unique getaways since 2012, PetsPyjamas is the leading pet-friendly destination service with something for every breed, personality and budget, and exceptional dog-friendly packages you won’t find anywhere else. PetsPyjamas researches and books for customers but does not own or manage any of the properties listed on the site. Please note that reviews on Trustpilot should reflect the PetsPyjamas service provided, rather than the product purchased or property booked.
Yhteystiedot
81 Leonard Street, EC2A 4QS, London, Yhdistynyt kuningaskunta
- 0203 642 3161
- support@petspyjamas.com
- petspyjamas.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service!
The booking experience was made simple with the help from Ashley. I initially tried to book direct with the hotel, but was told they didn’t have anything for my dates. I decided to try PetsPyjamas and Ashley sent me a quote for the same dates at the same hotel, and when I added another night she quickly sorted it out and sent another quote within minutes.
We haven’t had our Paws Break yet, but hopefully it will be as good as the service from Ashley at PetsPyjamas!

Vastaus yritykseltä PetsPyjamas
Very helpful and answered my query…
Very helpful and answered my query quickly

Vastaus yritykseltä PetsPyjamas
Unforeseen cancellation and refund
I previously booked summer 2023 and couldn't fault the accommodation at the Kings Head Inn so booked again for Easter 2024 - unfortunately my partner was admitted to hospital some weeks prior and was unable to travel so I gave plenty of notice to cancel and was informed I would receive a refund within 28 days. I still haven't received my money back and keep getting fobbed off with 'I will chase our accounts team' - it's now 7 weeks since I gave cancellation notice, my partner is still in hospital and I could really do with MY MONEY BACK ...

Vastaus yritykseltä PetsPyjamas
Ashley was very prompt in sorting…
Ashley was very prompt in sorting things out and patient even when I was altering dates

Vastaus yritykseltä PetsPyjamas
Great service
Really good and prompt service from Zahraa and Lucy. Highly recommend.

Vastaus yritykseltä PetsPyjamas
Thank you Zahraa
Thank you Zahraa for sorting out a replacement holiday for me, my husband and our golden retriever when the one we had chosen was fully booked. Just hope it’s as good as it looks

Vastaus yritykseltä PetsPyjamas
Dedication to what we needed /
We rang Pets Pyjamas, after a long break due to Covid, hoping they could help with accommodation for us and post-op labrador. It was so simply done, everything we needed, and I cannot recommend Donna too highly for her professional service. Thank you.

Vastaus yritykseltä PetsPyjamas
Great customer service, Joanne
Joanne was so helpful and her service was very fast and efficient.I can’t thank her enough. I would highly recommend pets in Pyjamas for a holiday. Great Value for money.

Vastaus yritykseltä PetsPyjamas
Very easy booking service
Very easy booking service. Super efficient. Looking forward to our holiday now.

Vastaus yritykseltä PetsPyjamas
Zahraa was very helpful and quick with…
Zahraa was very helpful and quick with quote while browsing

Vastaus yritykseltä PetsPyjamas
So happy with the help with booking…
So happy with the help with booking with PetsPyjamers, didn't know how to follow the link to pay and the lady was so patient when explaining!! Love being able to talk to a human being, not everyone is computer or phone savvy. Thank you. ❤

Vastaus yritykseltä PetsPyjamas
Good reliable service as always
Website & Joanne as previously made the research and then the subsequent booking process very easy

Vastaus yritykseltä PetsPyjamas
Doggy Holiday
Joanne helped us make the perfect booking for our wedding anniversary with our dog Blake, looking forward to our break in the Cotswolds!

Vastaus yritykseltä PetsPyjamas
Joanne has really given great service…
Joanne has really given great service by helping so much. I had a query last night and a reply first thing this morning. I wanted a particular room and the hotel was contacted, quote amended and replied in no time at all! Thanks so much!

Vastaus yritykseltä PetsPyjamas
Excellent service and choice from Pets Pajamas
Dealing with Pets Pajamas made my booking experience easy and most enjoyable . The lovely staff who dealt with my enquiry were very helpful and put themselves out to accommodate my needs in respect of my booking. I spoke with Joanne and Ashley on two separate occasions and they both offered me a warm and welcoming service and I should like to thank them both for their kind services.

Vastaus yritykseltä PetsPyjamas
Helpful staff
Good choice of venue.
Helpful staff at Pets Pyjamas namely Joanne, that very quickly answered a text message when I was having difficulty ensuring my payment went through

Vastaus yritykseltä PetsPyjamas
Joanne was very helpful and answered my…
Joanne was very helpful and answered my numerous questions very quickly. We are looking forward to our stay next month

Vastaus yritykseltä PetsPyjamas
Excellent and effective service booking…
Excellent and effective service booking a dog friendly venue for my family gathering to celebrate my 70th birthday next March. I would highly recommend the company in general and Zahraa in particular :))

Vastaus yritykseltä PetsPyjamas
Zahraa dealt with my query in a very…
Zahraa dealt with my query in a very courteous way and followed up with an efficient and pleasant response to that query having contacted the hotel on my behalf. I was most impressed.

Vastaus yritykseltä PetsPyjamas
I can’t speak highly enough of how…
I can’t speak highly enough of how Zahraa was so attentive to our needs in booking our stay away with PetsPyjamas. A welcome card, treats, dog bed, in fact everything a dog could need and great for mum and dad too! Thank you for enabling us to have that much needed break.

Vastaus yritykseltä PetsPyjamas
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







