PetsPyjamas Arvostelua 

Wonderful company to deal with. They love dogs, and so this is the perfect way for pet parents to confidently book hotels where dogs can go and also be as welcome as the humans!
I particularly like the way they take the dogs details for the booking, before the humans… a nice touch. The phone call too is excellent (from Joanne), just gives that lovely personal touch, especially in a world of faceless arms length booking tools.

This is our first experience with PetsPyjamas. Joanne responded to my email and spent time explaining the process and was very receptive to our requirements.
I was impressed with ‘nothing was too much trouble’ approach and would definitely recommend.

Excellent customer service and aĺ staff are very helpful joanne thank you for helping with booking and making sure that we had everything before booking

Booked many times with these guys and always such an easy process, Joanne and then Ashley both very fast and efficient and looking forward to yet another lovely break with PP :)

Easy to navigate with Lucy at PetsPyjamas. Quick question regarding our daughter as an extra in the room was confirmed quickly and without additional cost on this occasion.
Easy cancellation policy a consideration.
Looking forward to our pet break.

Was having trouble with an online booking but used the contact phone number and Joanne, super helpful and very polite sorted me out. Now looking forward to our PetsPyjamas overnight stay. Thank you.

Excellent customer service and professional service

We made a booking with PetsPyjamas (PP) for two rooms for one night, paid and had a booking number. However, when we phoned the hotel direct to book a dinner reservation, they had no record of the booking or of any contact with PP. When we contacted PP they were mystified, but did verify with the hotel that there was no booking and no space. PP tried to offer an alternative that was not suitable, but there the assistance ended. So it was lucky that we contacted the hotel direct otherwise we would have arrived and not had a room to stay in, and it was annoying that we were then left with only about 48 hours before our stay to find alternative accommodation.
Not only were we disappointed to be let down with the booking, but then further disappointed by the unsympathetic response from the call handler to the predicament that PP had created.

Excellent service by Joanne, she even helped me when I was having issues booking.
3rd time using pets pajamas and will continue to use them

The booking was easy and we are looking forward to our anniversary break.
The lady's dealing with the booking are true ambassadors for your company

Yet again excellent service from this company that we have been using for a number of years. We were faced with a dilemma due to one of our dogs becoming unwell and approached PP for their help. Joanna was our ‘Pet Concierge’ and boy did she not disappoint! Not only was her support very rapid, she went out of her way to understand and respond to our issue. If only all companies took such a ‘can do’ and empathetic approach as Joanna and her company do. Thank you so much and without doubt we will be using PP again.

A good price and great that dogs go free so no extra expense to worry about. Zahraa was really helpful and found a good price for the hotel I wanted.

Booking was easy and Zahraa was very efficient and helpful . Will definitely use you again.

We have used pets pyjamas on several occasions and have always been impressed by how nice the accommodation has been. Too many times you find the accommodation is below standard because you have a dog. Joanne was very helpful and promptly followed up my queries 😀

I made my first enquiry with Pets pyjamas , and found the search very usueful . I did have a specific question about the room we wanted , and Ashley checked it out and got back to me very quickly . He also sent emails , offers and information. I appreciate feeling I have a consistent person looking after me , and the fast response. Very please with the price too !

Never used this service before but Ashley was very helpful. Thank you. I hope the weekend at the dog friendly hotel goes just as well

Great booking with Ashley! I had a very specific request for a hotel near Newton Abbot and he found somewhere straight away and got back to me to let me know.

Joanne was very helpful and efficient with our booking, website is clear and easy to use,we are repeat customers and this is the best way to book a trip and be confident that your dog is just as welcome as you are.

This company knows what customer service means and it is the reason why we keep on using them. Jo was brilliant and the entire experience both easy and seamless

First time using Pets Pyjamas, Joanne got back to me quickly advising my first choice wasn’t available and suggesting a 2nd choice which I booked. Very helpful and efficient, just what we needed to book a last minute break with our lab.