The Petdirect website is extremely easy to sign up to, navigate and purchase the things I need for my dog. Auto deliver is great and I can adjust it as and when needed. Delivery is super speedy, I hav... Näytä lisää
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Excellent customer service, quick delivery, a great range of products and very competitive prices! What really sets Pet Direct apart is their proactive approach to customer service. They’ve called me... Näytä lisää
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Petdirect has the best range of pet products I’ve seen, with competitive prices and excellent service. The staff are friendly, knowledgeable and always happy to help. Great shop, great products and gr... Näytä lisää
Fast, my cat 🐈 cory loves ❤️ their creamy chicken 🐔 😋 puree cat treats by M-Pets that comes with a great sz spoon to squeeze and handfeed onto which I love as I don't get bits of food flicked onto... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Yhteystiedot
40 Jomac Place, 1026, Auckland, Uusi-Seelanti
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Pet Direct have a great range and their…
Pet Direct have a great range and their pricing and delivery is second to none. I would happily recommend Pet Direct to anyone looking for a great deal with excellent service.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Thank you so much for taking the time to leave us this fantastic review, Dave! We're delighted to hear that you're happy with our range, pricing, and delivery service. Your recommendation means the world to us, and we truly appreciate your support!
Had a great experience
Had a great experience when required help from the helpdesk. Not only did they sort my problem with a wonderful attitude, they give me a discount on the items arrived rural the next day! Wonderful experience and made me feel secure in their response and help.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Jessica,
What fantastic feedback to receive! We're so thrilled that our helpful team could resolve your issue and that you felt supported throughout. It's wonderful to hear that we could make a difference with that discount too, and we truly appreciate you choosing Petdirect for your pet's needs. 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Fast Shipping + Great Value
My order was shipped and arrived quickly, it was packaged well and great value for money!
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Chanelle,
Thank you so much for the wonderful review! We're thrilled to hear that your order arrived promptly, was well-packaged, and offered fantastic value. Your kind words truly make our day, and we're delighted to be seeing you and your furry friends! 🐾
Looking forward to your next order!
Ngā Mihi
The Petdirect Team
Fast delivery and great product range
Fast delivery and great product range. Easy to use website for ordering. Remembers your furry friends.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Barb!
Thank you so much for the wonderful review! We're thrilled to hear that you had such a positive experience with our speedy delivery and diverse product selection. It's fantastic that you appreciate how our website makes it simple to order for your furry friends, and we love that our system remembers them for next time. 🐾
We look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team
I use Pet Direct as they stock what my…
I use Pet Direct as they stock what my Cat loves to eat and I find them very quick with their order turn around time. I ordered Monday a.m. and the next morning the order for my cat was at the Back Door. This is quicker than going out to get it myself, so you can not grumble at that. Thank you for the excellent service and packaging.
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Jan
What a wonderful ⭐⭐⭐⭐⭐ review, thank you! We're delighted you're seeing you with such rapid delivery times and that your cat is enjoying their meals. We take great pride in getting your furry friend's favourite food to your door quickly and safely, so your kind feedback truly means a lot to us. 🐱
Ngā Mihi
The Petdirect Team
Great service
Great service, competitive pricing and fast delivery!
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Tracy!
Thank you so much for the wonderful feedback! We're thrilled you found our service dependable, our prices competitive, and your delivery speedy. Your kind words mean the world to us and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
I prefer dealing with Petdirect as they…
I prefer dealing with Petdirect as they have competitive pricing and provide quick and free delivery to Hamilton
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora David
What fantastic feedback to receive! We absolutely love seeing you choose Petdirect for your pet's needs, and we're thrilled that our competitive pricing and speedy free delivery to Hamilton are working brilliantly for you. Cheers for the wonderful ⭐⭐⭐⭐⭐ review - it truly means the world to our team! 🐾
With aroha,
Ngā Mihi The Petdirect Team
Get products for my dog
Pet Direct has the best stock of dog products. The online service is really easy to navigate and the delivery is really fast (usually within a day to deliver to Auckland)
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Michael,
We're absolutely thrilled to hear you're loving our fantastic range of dog products and that our swift delivery is working well for you in Auckland! Your kind feedback means the world to us, and we're delighted we can keep your pup happy with quick service. 🐕
Cheers and aroha nui,
Ngā Mihi The Petdirect Team
Great Team…
Petdirect is my go to for my fur babies, pricing is great, speedy delivery and great choices. Awesome work 👏
30. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Thank you so much Angie for taking the time to leave such a wonderful review! We're thrilled that Petdirect has become your trusted choice for your fur babies. Your kind words about our pricing, delivery speed, and product selection really mean the world to our team. We're committed to keeping those standards high so we can continue to be there for your pets. Thanks again for your support!
Pet Direct Review
Great range of products at Pet Direct and good value and service and auto delivery takes the hassle out of keeping up with pet food demands
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Carolyn,
We're thrilled you're enjoying our wonderful range and finding great value at Petdirect. It's fantastic to hear that Autodeliver is making pet parent life easier by keeping you stocked up on essentials without the fuss! 🐾
All the best,
Ngā Mihi The Petdirect Team
Petdirect is the Best
Petdirect, in my opinion, is a very well run business. They go the extra mile and give honest reliable advice on what product would suit your pet. The products are excellent and the delivery of items are very fast. Total hassle free shopping
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Debz,
Thanks a million for the wonderful ⭐⭐⭐⭐⭐ review, we're thrilled to hear you're having such a fantastic experience with us! It truly means the world that our knowledgeable team could help you find the perfect products for your furry friend, and that your deliveries have been lightning quick. We're here to make pet care simple and enjoyable, so it's awesome to know we're nailing it for you!
Ngā Mihi
The Petdirect Team 🐾
There is a wide selection to choose…
There is a wide selection to choose from. It’s convenient when time is short and you can’t get to a pet shop. The prices are great, and it’s delivered extremely promptly.
Love shopping with Pet Direct. Everything you need for your furry pets. That is, food, dishes, toys they have it all.
JB.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Joy,
What a wonderful review, thank you so much for taking the time to share your kind feedback! We're absolutely stoked that you're loving the convenience and range we offer at Petdirect, and we're thrilled our swift delivery is making life easier for you and your furry friends. We can't wait to see you again soon! 🐾
With aroha,
Ngā Mihi The Petdirect Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Great experience with **Petdirect!** 🐾❤️ Their prices are very competitive, delivery is always fast and reliable, and everything is packaged really well. 📦✨
Highly recommend Petdirect for convenient and hassle-free pet shopping! 🐶🐱
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora for the wonderful feedback!
We're thrilled you're delighted with your experience at Petdirect. Your kind words about our competitive pricing, speedy delivery, and careful packaging truly warm our hearts. We look forward to seeing you again soon for all your pet needs! 🐾❤️
Ngā Mihi
The Petdirect Team
I love shopping at Pet Direct for my…
I love shopping at Pet Direct for my cats. They both have health issues and Pet Direct always has their special diet food in stock / at the cheapest prices. They also carry enough stock if one wishes to make large orders. Plus, the staff are amazing and always provide excellent customer service. Delivery of orders is fast and reliable. What more can one ask for?
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Pauline,
What a wonderful review, thank you so much! 😻 We're delighted seeing you and your two feline friends regularly, and it's fantastic that we can keep their special diet food stocked and affordable for you. Your kind words about our team mean the world to us, and we truly appreciate your loyalty to Petdirect. We look forward to continuing to support your cats' health and wellbeing for many years to come!
Ngā Mihi
The Petdirect Team 🐾
Fantastic service
I love that I can order something for my 2 furbabies, and have it delivered usually within 2 days.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Sandy 🐾
We're thrilled to hear you're loving the speedy delivery for your two furry friends! Your loyalty means the world to us, and we're so glad we can keep your furbabies happy and well-supplied.
Ngā Mihi
The Petdirect Team 🐶🐱
Locally produced and delivered promptly
I wanted grain free kibble for my dog and was looking for local if possible. Pet direct stocks local animal feed and gets it to you at a reasonable price and quickly. If I can work out how fast my dog goes through each order I can automate delivery.
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Kate,
What wonderful feedback! We're thrilled you found the perfect grain free kibble for your furry mate, and even better that you discovered we stock local producers. Once you've got the rhythm of your pup's munching habits sorted, our Autodeliver feature will be an absolute game-changer for keeping those bowls full without the fuss. Your loyal companion will thank you! 🐕
Ngā Mihi
The Petdirect Team
Absolutely love Petdirect
Absolutely love Petdirect, they give me so many coupons on products I would usually buy for both my dog and 4 cats. They ship extremely quickly and usually I receive my order the day after ordering, I would 100% recommend Petdirect to every pet owner x
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Summer!
What wonderful feedback, mahalo for taking the time to share your kind words! 🐾 We're thrilled you're loving the savings on your pup and kitties' favourites, and we're absolutely stoked that our speedy shipping is seeing you sorted so quickly. Your recommendation means the world to us, and we can't wait to keep tails wagging and whiskers happy! 😺🐕
Ngā Mihi
The Petdirect Team
Excellent service
Excellent service, fast delivery, product works for our 3 cats, very happy 😊
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Tracey!
Thank you so much for the wonderful feedback! We're thrilled to hear that your three feline friends are happy with their product and that you've experienced such speedy delivery. It's fantastic to see you're having such a positive experience with us, and we can't wait to see you again! 🐱🐱🐱
Ngā Mihi
The Petdirect Team
I just found pet direct come up in my…
I just found pet direct come up in my newsfeed on fb and checked it out. So easy to choose things for our pets. It is all available on the website and quick to send out aswell.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Mary-Anne,
Thank you so much for the wonderful feedback! We're thrilled you discovered us on Facebook and that you're finding it such a breeze to browse and order everything your pets need on Petdirect. Your kind words mean the world to us, and we're delighted we could get your order out to you speedily! 🐾
Ngā Mihi
The Petdirect Team
Vastaus yritykseltä Petdirect
Kia ora Rj
Thank you so much for the wonderful review! We're thrilled you're happy with our fantastic range, competitive pricing, and speedy delivery. Your kind feedback truly makes our day! 🐾
Ngā Mihi
The Petdirect Team
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