Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

DO NOT START RECEIVING MONEY ON PAYSTACK cause you won't be able to get it out. Their review process moves at a snail's pace and is super intrusive. I don't actually mind that they closed my business... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Paystack has proven they are not ready for the Kenyan market. Disabling accounts without clear communication and withholding funds is not 'innovation'—it’s a lack of professionalism that stifles loca... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I am a software developer based in Kenya. I signed up with Paystack to receive international payments. My business does not appear anywhere on their Acceptable Use Policy prohibited list. I ha... Näytä lisää

Saanut 5/5 tähteä

I’ve been using Paystack for my business, and recently I needed to update my bank accounts (both KES and USD) for payouts. The support team handled my request with so much professionalism. Quick respo... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Maksupalvelu

Yrityksen kirjoittama

Over 25,000 businesses in Nigeria use Paystack to collect payments with a modern, secure payment gateway.


Yhteystiedot

1,7

Huono

TrustScore 1.5/5 tähteä

224 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 67 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Poor service to their customers….

I have been using paystack to process transactions on my website since February 2022, they had it there as an option for E commerce to use their services. Then, by May 2022, they reached out that they were doing reviews and realised my website was E commerce and they said they don’t support E-commerce (physical products) platform. Fast forward, i was using paystack for digital products website, after 3 months again, they reached out that they don’t support remittance websites (when all i had on my website are digital products). They only have good office. They don’t care about your supporting Africans as they said. Do not use paystack if you want peace of mind with receiving payments on your website. They are not scam, but they have too many restrictions (which they won’t tell you before you register or immediately after you register).

1. syyskuuta 2022
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hi Lukman! Thank you very much for your review of Paystack. We sincerely apologise for the trouble you have faced so far.

Could you please send us an email to support@paystack.com so that we can take a closer look at this and figure out how we can help your business?

Saanut 1/5 tähteä

Please I made a transfer for my…

Please I made a transfer for my passport payment online which paystack gives me a generate account number which was wema bank and I did pay and receive a debit alert and my passport portal said unpaid and I waited for 30 min still unpaid but when I use my ATM to make the payment online its was successful and also was debiterar the second time please how do I get my first debit payment to my bank bank .
These is the recept from new work upperlink (2166179474) and these is the wema generate account 7277731109

10. elokuuta 2022
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Helo Dorcas, we're sorry to hear about your experience and we'd like to assist. Can you please send us an email at support@paystack.com so we can get more information and assist?

Saanut 5/5 tähteä

Seamless experience

My payments never fail on Paystack and I know that if it does, it won't go through anywhere else. Their support is also very responsive.

21. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

A shame

Paystack must actually be whack considering the bad reviews.. and the fact they answer these bad reviews months after it was posted... They don't care....

10. kesäkuuta 2022
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hello Amira's Event, we're sorry to hear about your experience with Paystack. Can you be kind enough to let us know what exact issue you're having so we can assist?

Saanut 1/5 tähteä

Please i need your help

Please i need your help, i made a transaction on the 09/05/2022 through paystack to astropay. I didn't get value
for my payment in the amount of N200,000 TWICE total of 400,000 I went to my bank to complain they said no issues with them than I should contact pay stack over a month now they are just stressing me over my money and which I provided proof I didn’t get any value because AstroPay blocked me I never knew they were scam

9. kesäkuuta 2022
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hello Wale, we're sorry to hear about your experience with astropay. Please send us an email at support@paystack.com and we'd be happy to assist!

Saanut 1/5 tähteä

Don't ever use paystsck

Don't ever use paystsck, they are scammers. Immediately you start getting paid by a lot of customers they will put your accoun payout on hold and start asking unnecessary questions and requesting for more documents about your business. I provided them with all these documents but instead of them giving me my payout they told me to hold on as they are verifying my documents. It's over a month now i still haven't head from them, i cant login into my account. I dont get replies from them anymore. They took my 2500 GH without even refunding my customers.

Scammers scammers

18. maaliskuuta 2022
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hello Shady, we're sorry to hear your customers haven't received a refund. We processed refunds to all customers on March 15 2022 and they should have received it by now. Please direct any customer yet to receive their refund to email us at support@paystack.com and we'll be happy to assist.

Regarding your business, we're sorry to see you go. However, as a regulated entity, we're required to ensure by our regulators to ensure businesses like yours meet certain requirements which isn't the case with your business. We're happy to work with you if you have a more compliant business in the future.

Saanut 1/5 tähteä

I have been using paystack as a…

I have been using paystack as a merchant for my business. They have just closed my account without any notice. Prior to this they have not even sent me Any comunication to say something is wrong. And now they are refusing to pay me

19. lokakuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Makes my life worse

Behind the Lagos traffic, Paystack is the single thing that causes me the most annoyance, as it never seems to work, and becomes a huge obstacle to paying for things.
There are a number of businesses that I have stopped using because they insist on directly me through this garbage payment gateway. What is wrong with cash or bank transfer?

15. lokakuuta 2021
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hello Miles, we're so sorry to hear about your experience. Most times, these are transactions done via Pay with Transfer and they fail when the wrong amount is sent, or the transfer wasn't made within the specified timeframe. Can you please email us at support@paystack.com so we can look into this issue and advise?

Saanut 5/5 tähteä

Seamless Payments

I have made several payments via Paystack checkout page, and it has continuously been seamless and hassle-free. the one time I had an issue, I got my money back by following the instructions from their customer support agents. I have also integrated Paystack into several WordPress pages and websites, their woo-commerce plugin works exceptionally well.

23. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

As a merchant

As a merchant, the UI is pretty simple and relatable so I experienced little or no issues setting up. Receiving funds sent by my customers is also hitch free.
As a customer, I am sure my card details are safe and making payments to businesses is easy and fast.

23. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Why not Paystack

As a customer to other Businesses on Paystack, I'm assured my card details are safe.

As a merchant, I use the Paystack's storefront feature and although it needs improvement, I sell seamlessly to my customers without needing to host a website.

23. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Payment experience on Paystack

The payment experience on Paystack is very seamless and fast too. I literally have had no issues whenever I've paid through Paystack. When I have to pay to an IG vendor and I see it's a Paystack payment link, nothing stops me from going right ahead with my payment. Even though these payments involve me entering my card details, there is never a hesitation from me because I know my card information will be secure. I'd recommend Paystack to any business owner anyday, anytime.

21. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent experience

I have used Paystack to make payments to several businesses before and I have never had any issue with them. The one time my payment didn't go through, I got a refund the next day without even reaching out to their support. Because of the trust I had in them, I opened a business account with them and I got my money in my account very early the next day.
They are doing very well and I recommend them especially if you are a business owner.

20. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

SCAM SCAM SCAM SCAM SCAM

SCAM SCAM SCAM SCAM SCAM
SCAM SCAM SCAM SCAM SCAM
SCAM SCAM SCAM SCAM SCAM
SCAM SCAM SCAM SCAM SCAM

Please do not sign up with these guys, they locked my money away for weeks, no response no what? Over 160k stolen by these guys. If you sign up you are definitely putting you and your business in troubles

PLEASE STAY AWAY FROM THESE SCAMMERS
PLEASE STAY AWAY FROM THESE SCAMMERS
PLEASE STAY AWAY FROM THESE SCAMMERS
PLEASE STAY AWAY FROM THESE SCAMMERS
PLEASE STAY AWAY FROM THESE SCAMMERS
PLEASE STAY AWAY FROM THESE SCAMMERS

18. elokuuta 2021
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hello Portia, we're sorry to hear about your experience. However, as a regulated entity, there are rules we are required to follow regarding what type of businesses we can onboard on Paystack. The payments your customers made have all been refunded to them.

We wish you all the best and we look forward to doing business with you when you have a business that falls within our Acceptable Use Policy.

Saanut 1/5 tähteä

SCAM ALERT FRAUD COMPANY

SCAM ALERT FRAUD COMPANY
Paystack is a fraud company. They took payments from my customers kept it for weeks and closed my account without any tangible reason. All they care about is the amount they deduct from the payment made to them. DONT SIGN UP FOR PAYSTACK. Use flutterwave or DPO instead. Paystack company is a fraud company. SCAM ALERT BEWARE

11. elokuuta 2021
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hello Roger, thank you for your feedback! We have looked through past previous conversations and we haven't been able to find any from you. Can you please email us at support@paystack.com so we can look into this?

At Paystack, we only close businesses when they don't meet our Acceptable Use Policy and when we do, all funds are refunded to customers including our commission. We'll be waiting for more information so we can look into what happened here. Thank you.

Saanut 1/5 tähteä

Paystack is a Bad Company Stay Away From Them

Paystack is a bad company soon as things get stable they will be out of business they are worst than anything you can think of.. they are bullies and are worst than Nigeria government and Nigeria problem as a whole... Stay Away From Paystack if Possible

10. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Useless Company

I informed them my email is been. Used on there service by fraudsters but they were not interested, they must be fraudsters themselves..

Uses customer service.

20. kesäkuuta 2021
Oma-aloitteinen arvostelu
Paystack-logo

Vastaus yritykseltä Paystack

Hello Abz, thank you for your feedback. I've looked through our conversation and it seems that someone used your email while signing up for a business that uses Paystack to receive payments. In cases like this, there's little we can do since the email notifications had already been sent and were done so automatically.

If you're still receiving these emails, I will recommend reaching out to the business where your information is being used directly so they can look into it. Please send us an email at support@paystack.com if you need further help and we'll be happy to assist.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin