Payl8r Arvostelua 

3 289
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Hi guys just to let everyone know do not ever try them at all its bad experience ever had in my life i been wait fir one response from Them fir 3 days they never did anything and bad experience peopl... Näytä lisää

Saanut 5/5 tähteä

I am very grateful to Payl8r for their excellent service. They trusted me and accepted my 3-month payment plan for Carpet Warehouse, even though I had an unfair problem with my credit score due to a b... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Decided on treating myself to a private reg plate, I didn't think I would get approved for the finance but thanks to Luke, he looked at my individual past and after actually listening to my past issue... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I lost my Dad very suddenly in April and I wanted a plate that would commemorate him and my family. I found my perfect plates. Applied for the finance on Thursday evening and my plates were on my car... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Muut kuin pankin rahoituspalvelut
  2. ja myös
  3. Rahoituslaitos

Yrityksen kirjoittama

Payl8r is an award-winning UK retail finance provider, recognised as Best Retail Finance Provider 2025 for innovation, accessibility, and responsible lending. Payl8r is authorised and regulated by the Financial Conduct Authority (FCA). We offer both first-line and second line finance. Our second-line offering supports customers who have been declined elsewhere, giving them access to structured, transparent repayment options designed to be fair and manageable. Payl8r supports both customers and merchants. Customers can access credit in a clear and straightforward way, while merchants benefit from increased conversion rates and reduced lost sales at checkout. We focus on inclusion,transparency and responsible lending,ensuring that access to finance supports both customer outcomes and sustainable business growth. Trusted by thousands of customers and hundreds of UK merchants,Payl8r provides simple, accessible and reliable finance at the point of purchase. Social Money Ltd t/a Payl8r. Credit is subject to creditworthiness and affordability. T&Cs apply.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 95 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 289)

162 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Easy to deal with ,efficient service…

Easy to deal with ,efficient service ,quick on the mark,good communication skills

9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good morning Dean,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 1/5 tähteä

I ordered some paving through Nustone…

I ordered some paving through Nustone and used payl8r finance. I cancelled my order with Nustone on 1st May due to no stock to fulfil my order and have sent several emails to them and payl8r trying to get my refund. Nustone sent confirmation on 3rd June that they FINALLY had refunded, was also sent proof that Nustone contacted payl8r account manager requesting urgent refund as we are going to be seeking legal action. We still have no refund from you, loan is still live and you are ignoring multiple emails i have sent. This is appalling service and we are now at a financial deficit die to having to make loan repayments on an order we never received aswell as having to pay for paving elsewhere!!

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Michael. Sorry to hear about the issues you've been experiencing. We will reach out through Trustpilot for more details and will contact you directly. Kind regards, Payl8r

Saanut 5/5 tähteä

same excellent service

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good afternoon Chris,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 5/5 tähteä

Payl8r was a great way to pay for my…air Rifle

Payl8r was a great way to pay for my recent purchase easy to to pay and well informed no issues from start to finish just a really good service 👍👍

26. toukokuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good morning Craig,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 5/5 tähteä

Just brilliant

Just brilliant, so easy to set up, super quick decision, staff are great and super helpful and friendly, would highly recommend for sure

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good morning,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 1/5 tähteä

Constant spam and unwilling to help me set up

I trusted the Trustpilot reviews and reached out to this company to get set up with them. They completely ignored my messages. Since then, the only thing they’ve consistently managed to do is spam me with constant emails. I’ve asked in writing three separate times to be removed from their mailing list, and they’ve ignored every request. This was sent to and from a Lee Khuzwayo. At this point, their customer service and data practices look incredibly unprofessional and disrespectful.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Tanya. We'll reach out through Trustpilot and then contact you directly to get this matter resolved for you.
Kind regards,
Payl8r

Saanut 1/5 tähteä

harassing emails/texts constantly

contacted for information about their consumer lending and see if they would be useful for my business. got info from "Cameron" and no, i wasn't keen on what they have to offer as its just not fit for me. i made this clear...
that didnt stop them from sending me harassing emails and texts constantly asking me to change my mind...
but i already informed them their service is no good to me. please stop doing my nut in.

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Manpreet. We've reached out to request some contact details, following which we will contact you to discuss this in more detail. Kind regards, Payl8r

Saanut 5/5 tähteä

Great service

Great service, simple to use. Looking forward receiving my documents and my private number plate.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good morning Chris

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Saanut 3/5 tähteä

Weirdest, strangest application i ever made.

It seems they use a service called dopple pay to check details, etc... and when I put in my details, it decided to take me to ANOTHER site to check my bank, called oohmoolah? Dawg, what the actual? You think I would connect my bank to a website like that? I decided to cancel the application, then it offered me a 12 month contract instead. Fine. But, it's now awaiting payl8r approval. What's the point in this? Like, I know payl8r is legit but, oohmoolah looks like the most sketchy website ever, not only that it looks like it was made 30 years ago. All I wanted was a dang hoover from pay smart home. And then it's like the most dodgy ever application I have ever done. Not only that, with dopple - I had to enter sort code, account number. Despite that, it asked me for debit, credit card info. And barclays, despite banking with them for over 10 years now, even said this is potentially fraud, warning me about it, because they took 0.01 from the account, to see if it was my account. Which I have never ever seen ithis warning in my life.

Once again, not accusing payl8r of being scammers but, they are using weird, dodgy people in my eyes.

Edit: Was denied xD. Honestly, the experience was the weirdest, and longest application ever did.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Reece, thanks for your review. We appreciate the journey felt unusual, but the checks you’ve described were legitimate parts of the application process. oohMoolah is an FCA-regulated Open Banking service used for verification and affordability checks, and the 1p bank account verification is automatically refunded - it's done to make sure the bank account provided is valid and active. Your application was still subject to our normal lending criteria checks, which then determine whether we can approve it.

Kind regards,

Payl8r

Saanut 1/5 tähteä

I’ve had a very frustrating experience…

I’ve had a very frustrating experience with Payl8r regarding a refund that has already been confirmed as issued.

The retailer confirmed that my refund was processed through Payl8r, however weeks later I still have not received the funds. I have now made multiple phone calls and sent emails, each time being told that someone would follow up — which has not happened.

Instead of resolving what is clearly a refund processing issue, Payl8r has attempted to move this into a formal complaints process that can take up to 8 weeks, despite the fact that this is not a disputed transaction. The item has been returned, the refund has been confirmed, and yet I am left without both the product and the money.

There has been a lack of communication, no clear answers, and no ownership of the issue. At no point has anyone been able to provide a clear update on where the funds are or when they will be returned.

I would strongly advise others to be cautious when using this service, as resolving even straightforward issues appears to be unnecessarily slow and difficult.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Callum, thanks for your review. We're reliant on receiving the funds back from retailers before refunds can be issued. In this instance, I can see that we have since received the funds back from the retailer and have issued a refund back to you.

Kind regards,

Payl8r

Saanut 5/5 tähteä

Amazing and very professional

This company has really helped me to help my clients that are not financially well off and without these they would never of been able to afford even the simplest if treatments so well done for your prompt decisions will highly recommend you

28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good morning June,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 1/5 tähteä

Extremely poor service to a critically…

Extremely poor service to a critically ill person, asked if they understand what’s on my notes from a car accident that are seriously affecting my life, 4 surgeries in awaiting more they continue to cause me distress and affecting my health with out a care in the world

Update : I have sent emails and called with no answer they continue to cause problems very dangerous situation they have put my throw staff don’t care and continue to do nothing

Update : extremely dangerous and very disrespectful company avoid at all costs

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Darren,

Thanks for raising this with us. Our complaints team is currently investigating this matter and will be in touch with you in the near future.

Kind regards,

Payl8r

Saanut 5/5 tähteä

It was made easy it was excellent thank…

It was made easy it was excellent thank you very much indeed very happy

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good morning Mark,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 1/5 tähteä

These guys won't quit

These guys won't quit. I have sent them several emails asking for my details to be removed under GDPR I have even had 2 replies with confirmation, and still, 6 months on, I am getting emails.

I never signed up for these emails, and you are in breach of GDPR by not removing my details.

Maybe this will force some higher-up member to take notice of the bad practice.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Steven,

Thanks for your review. We will reach to you directly to investigate this matter further.

Kind regards,

Payl8r

Saanut 5/5 tähteä

Easy to finance items

22. helmikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good morning Mark,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 5/5 tähteä

I got stuck on somethings but when I…

I got stuck on somethings but when I phoned the staff were great.put me on the right track every thing approved same day great service

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good afternoon John,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 1/5 tähteä

My credit score is quite high but I…

My credit score is quite high but I decided to take on a small loan (£110) to help boost my score, so I applied and agreed to pay £30 upfront. After going through all the checks, linking my bank account and other stuff they said they would make a decision within 12 hrs. Next morning I get up and in my emails is a letter from them saying they want me to upload bank statements and they want to do fraud checks. I immediately decided that for basically an £80 loan it was far too much hassle to waste my time with this company. It would be easier to get a mortgage than get a loan with these. I won't be applying again !!.

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Pete,

As a regulated lender, we are required by law to complete affordability and identity checks before granting any loan, regardless of how small the amount is. We use an automated bank-linking system to make this as seamless as possible. However, occasionally this system isn't able to automatically confirm the account holder's name. When that happens, our system triggers a manual request for bank statements so we can complete those standard security checks and protect against fraud.

Our intention isn't to make the process harder than it needs to be, but rather to prioritise customer security.

Kind regards,

Payl8r

Saanut 5/5 tähteä

Fantastic service 👍. Great experience 😃

Fantastic product and amazing service 😀
Highly recommend 👍

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good afternoon,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Saanut 5/5 tähteä

Really good service to use when you need BNPL

Really good service to use when your looking for a Buy now pay later service. Pleasure working with you

29. tammikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Good afternoon,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Saanut 3/5 tähteä

Pretty good

Pretty good, My credit rating was crap because I've never borrowed anything and have lived outside of the UK for the last 8 years but Payl8r gave me a loan so I could get a high spec laptop on finance, appreciate it, so far no issues, they take payment on the correct day each month, so yeah, business as usual.
The only reason its only a three star rating was because the interest rates were extortionate (expected with no credit history)

28. tammikuuta 2026
Oma-aloitteinen arvostelu
Payl8r-logo

Vastaus yritykseltä Payl8r

Hi Nick. Thanks for taking the time to leave a review and we're glad we could help. Making the payments on time will help improve your credit rating. The great news is that as your credit file improves we'll be able to offer more favourable rates.

Kind regards,

Payl8r

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