pamo. design Arvostelua 

a box is missing i have emailed multiple times and no real response or help.
i have ordered alot of racks recently.. and having 1 issue .. but nobody helps. I will be contacting my credit card company to dispute the charges since I did not receive the item... and nobody is getting back to me with a solution.

I was worried that it would be flimsy when I saw how many interconnected pieces there were, but it is a great build. Very sturdy, looks clean, and maximizes the usefulness of my space.

I am highly pleased with this industrial gold closet system. I converted an entire room into a closet and wanted to avoid putting holes in the walls. This system is stylish, affordable, and incredibly functional.
It holds clothing well, and my husband was able to customize a few pieces by adding clear rollers and making adjustments to fit our space perfectly. I also purchased five matching shelves, and they work excellently.
The quality, versatility, and value are outstanding. I highly recommend this shop and its products!

I loved the product I received, and the customer service was excellent. What a cool company. I will use them again in the future.

All went so smoothly -- I ordered shelves to add on to the Kim 1 and II I already had. Excellent closet system at a reasonable cost.

Great product received everything as expected in a timely manner, but unfortunately there was missing pieces and there’s no proper communication. I have not received any return phone calls nor emails pertaining to this matter.

When ups lost my item it was quickly replaced the next day on its way so I could finish my project

The closet system is great quality. Our installer even bragged on it. The lighter wood option for the shelving was a little darker in person than online. So keep that in mind when choosing the shelving color.

Pamo continues to show professionalism in their effort to make this order complete and correct. They are getting closer. This shipment was sent certified mail, which shows significant effort to address recent shipping issues. I remain somewhat dismayed in that the part I received was incorrect. This shipment was intended to replace an out of stock piece, and was specifically shipped from their main factory; a special effort to complete this order in a timely manner. The piece I received was the wrong size.

I appreciate Pamo’s effort, and I believe they will continue in earnest to complete this order.

The worst customer service ever. Is this website /company even real? I felt like I got scammed by them. They suck at communicating with their customers.
I would give them negative stars if I could

Great product. Looks great. Arrived early. A couple areas of instructions were unclear, but all in all it was easy to assemble!

Terrible experience with customer service. Their streamline seems to be ineffective and disorganized. Wouldn’t recommend buying from them directly, but Amazon offered a great alternative.

Racking is great. The shelves could be better. They give you the option of mounting the shelf in the middle of the rack, but then they do not fully extend to the back wall. They need to offer an option of a deeper shelf.

Zero stars.
No customer service what so ever. I have ordered THREE fixtures and received the wrong colors each time. There is no phone number to call, and no one is answer emails or making things right.
Instead of replacing the wrong color, I was told I had to order a new fixture.
This company is a joke and I highly advise not ordering from them.

I placed my order a month ago and I received the incorrect product. I have been going back and forth with customer service trying to get the correct order sent to me and it takes days to get a response. This had been a very frustrating process and i haven’t even gotten to try the product yet.

UPDATE: after weeks of getting AI responses. I finally got someone to address the incorrect order. Then THEY SENT THE WRONG ORDER AGAIN. They asked me to send back the first order BUT the packing slip for the return is incorrect as well. TOTAL HEADACHE STEER CLEAR OF THIS COMPANY

I still haven't received my product and you are asking for a review.

The system was easy to assemble and install. The system looks great and holds a lot in an organized way. I would highly recommend their products.

Great quality and gorgeous materials - looks wonderful. Really added value to the house. The best part is - the shelving units are SO large that they actually held all of our clothes so we were able to share in one MASTER closet!

The rack I bought is not sturdy at all. It has to sit next to a shelf so that is doesn’t slant or fall over. For the money I spent on the rack I assumed the quality would be much better than it was.

On-time delivery and good quality.